Dawn McStine | Page 6

Great service "worthy" of the trip I visit Bozard Ford for all of my vehicle maintenance services. Although it's a little out of my way, it's worth the drive. The customer service I rec I visit Bozard Ford for all of my vehicle maintenance services. Although it's a little out of my way, it's worth the drive. The customer service I receive from Service Advisor, Dawn McStine assured me that my vehicle was just as important to Bozard Ford, as it was to me. Dawn McStine represents, "Customer Service At It's Best"! More

Report | Print

Service worth the trip I frequently use Bozard's fast lane since I average >500 miles each week. I travel 25 miles to Bozard even though there are dealerships much closer - I frequently use Bozard's fast lane since I average >500 miles each week. I travel 25 miles to Bozard even though there are dealerships much closer - the customer service is that much better and they treat customers right. More

by flhgreg Verified Customer Verified Customer

Report | Print

Bozard get's it My experience buying at Bozard was the best I've ever had. My first quick lane servicing was quick and easy. I recommend Bozard Ford to everyone! My experience buying at Bozard was the best I've ever had. My first quick lane servicing was quick and easy. I recommend Bozard Ford to everyone! More

Report | Print

Excellent customer service, notably from Dawn and Stuart. Very Professional approach beginning when I entered the facility. Dawn and Stuart were extremely helpful & courteous. I needed information regarding Very Professional approach beginning when I entered the facility. Dawn and Stuart were extremely helpful & courteous. I needed information regarding leased vehicles and Jeff Sparks immediately left his desk to walk me into the sales area and found help for me there. More

Report | Print

Exceeds my expectations! Bozard puts Customer Service first! They offer quality service in automotive repairs and in all they offer their customers.. All employees demonstrat Bozard puts Customer Service first! They offer quality service in automotive repairs and in all they offer their customers.. All employees demonstrate honesty and professionalism. These are rare qualities in this world today! Thank you BOZARD! More

by MODOM1121 Verified Customer Verified Customer

Report | Print

Great service job Great service appointment, friendly staff. Was given a complimentary car wash and was very disappointed that the car hardly looked touch. I told this Great service appointment, friendly staff. Was given a complimentary car wash and was very disappointed that the car hardly looked touch. I told this to the follow up call I received and they sent out a voucher for a deluxe wash. Again, I'm Bozard customer for life. More

Report | Print

Flex oil change-tune up-bought 4 tires Just wanted to thank everyone today for their help. Stuart help me through the being process, realizing I needed tires,help me with that also. Now I w Just wanted to thank everyone today for their help. Stuart help me through the being process, realizing I needed tires,help me with that also. Now I wanted to let Dawn know that ever since I bought my first Ford she is a person that makes having my vehicle serviced at Bozard like coming home to family. So thank's to everyone that put me back into my Flex!! Mike Pennington ( neighbor) thank you for the ride home! More

Report | Print

Service Very good and done on time this time ,great service ,very friendly. Clean show room ,auto buter did a very good job as always ,they care for car like Very good and done on time this time ,great service ,very friendly. Clean show room ,auto buter did a very good job as always ,they care for car like it was there own it More

Report | Print

maintenance service The staff at Bozard Ford are all very friendly and helpful. I especially appreciated Dawn Arndt at the Quicklane for making sure my car got in and out The staff at Bozard Ford are all very friendly and helpful. I especially appreciated Dawn Arndt at the Quicklane for making sure my car got in and out during my lunch hour. That was huge because that is their busiest time! Thank you Dawn!!! More

Report | Print

Why go anywhere else? I cannot even begin to express how wonderful my experience at Bozard was this time around. First off, Lee Brewer is a saint. This man dealt with me fo I cannot even begin to express how wonderful my experience at Bozard was this time around. First off, Lee Brewer is a saint. This man dealt with me for nearly three weeks asking questions, changing my mind about which car I wanted and then asking even more questions. I finally decide on the one I want but I'm too busy to get to the dealership so he brings it TO ME, so I can test drive it. I decide to buy it and go to the dealership and on my into the parking lot see a different car I want. He doesn't even balk, we test drive it and I decide that's the one for me. So he sells me a car and deals with my emotional break down over my trade in (big badass Blue F350 Diesel) but I'm super happy now. Less than a week later, I'm blowing Lee up again because my husband misses having a truck and he again goes with us on the crazy car buying journey through probably half of Bozards inventory when we find THE one for my other half. He totally gets it when it comes to customer service. Like totally. Other honorable mentions in the process are Ryan Shapiro, Rick Garcia, and Shawn Eodice. I've been a customer of Bozard for about five years now, their Quicklane and service dept are second to none. Stuart and Dawn in the Quicklane have been phenomenal to work with and I really appreciate them. Colby in the main service department is also a pleasure to work with. Go to them once and you'll be a customer for life. More

by i_c_fyre Verified Customer Verified Customer

Report | Print