Dealer Rater

Purchased a used vehicle- they forced charges me $695 for door guards the vehicle only had one door guard on it which was ripped — they promised a detail and they also forced either window insurance or Karr door guards the vehicle only had one door guard on it which was ripped — they promised a detail and they also forced either window insurance or Karr and we didn’t have a choice it had to be one or the other — terrible. Also I have emails David a few times now with no response— since I paid for the door guards it’s only fair that we get them. I am going to complain to my bank of the ridiculous charges this dealer charges. Not happy also we dealt with a man named Joe wow what a grump. At this point I will not be returning to that dealer and would like my $695 back — I gave David 4 stars but it should be 2 or 3 because of his lack of follow up. Also they didn’t even give me any information on the window insurance— bad bad bad not satisfied and will not recommend More

by momygo Verified Customer Verified Customer

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All the staff was very nice, helpful and professional. I was told everything that was needed and done for my vehicle. I was told everything that was needed and done for my vehicle. More

by Ozziiie Verified Customer Verified Customer

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Sean Edleman and the Team @ Hardin Buick GMC are top notch from the moment you drop off your vehicle to the moment you pick it back up. Great Service, Great Communication, On time delivery always as pro notch from the moment you drop off your vehicle to the moment you pick it back up. Great Service, Great Communication, On time delivery always as promised, Clean Dealership, Clean Bathrooms, Nice Lobby and waiting areas….. Tasty Popcorn…. Any chance we can see a soft serve machine? 😎 More

by rchristian4christ Verified Customer Verified Customer

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Very good service. The attendants are always very nice and attentive. They are thorough and keep you informed throughout the process. The attendants are always very nice and attentive. They are thorough and keep you informed throughout the process. More

by luismartinez.personal Verified Customer Verified Customer

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Very poor customer service. Finance person talia can’t even answer simple price questions and sales person Joseph Finance person talia can’t even answer simple price questions and sales person Joseph More

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Very good. Got a nice rental and my suv back in excellent shape just in time for the weekend! Got a nice rental and my suv back in excellent shape just in time for the weekend! More

by jennyferalanis Verified Customer Verified Customer

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This is one of those dealerships that tries to add Karr Security System ($1,495), Digital License Plate ($1,105), and Mobile Clear Shield ($695) to the price of the car and then fights with you when you sa Security System ($1,495), Digital License Plate ($1,105), and Mobile Clear Shield ($695) to the price of the car and then fights with you when you say you don't want those things. It was painful dealing with them but was finally able to get the car at a fair price by finding another one at another dealer and threatening to walk. So unpleasant and unnecessary. Stefano the salesperson was okay. While we were picking up the car heard Bill the salesman fighting with a guy at another table, which was very unprofessional and uncomfortable. I wouldn't go back. More

by TileTree Verified Customer Verified Customer

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Sean Eddleman was the absolute best to work with. Notified me by text with estimate of repairs- that was pretty cool. Updated quote when I added additional work, easy process. They had to keep my Notified me by text with estimate of repairs- that was pretty cool. Updated quote when I added additional work, easy process. They had to keep my car overnight, kept me updated on progress, was on time, and was under cost. He was always two steps ahead…. I told him I was coming during my lunch, my car ready when I got there…. Washed and ready to go! Check out was extremely fast as well😊 More

by Marie P Verified Customer Verified Customer

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Service writers are very friendly and polite. They make you feel right at home. They all take care of all your vehicle’s problems and needs. I’m very satisfied with the service. They make you feel right at home. They all take care of all your vehicle’s problems and needs. I’m very satisfied with the service. More

by rudyperez771 Verified Customer Verified Customer

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Sales team and service department have been great, and treated me with respect and dignity. Never once have I been oversold on things I never wanted nor needed. treated me with respect and dignity. Never once have I been oversold on things I never wanted nor needed. More

by madrigal Verified Customer Verified Customer

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