Dean Bock

I received a statement by e-mail stating what services were provided on September 4th which included a complimentary oil change , tire rotation and various other inspections and services. Most of those th were provided on September 4th which included a complimentary oil change , tire rotation and various other inspections and services. Most of those things were not done. They did change the oil for which I paid $59 and change. I was not contacted by any service personnel while I waited in the service waiting area about ANY other things , yet the form was marked that I declined everything but the oil change.I have bought Five vehicles at this dealership but I promise you that that number will not change either by me , or my daughter in the future. You can check the names on the forms. I don't recall anyone telling me their name. The only two people I spoke to were the man who took My key and the lady I paid when I left.No one else spoke to me. More

by albertgibbs Verified Customer Verified Customer

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I have been driving Mitchell Vehicles since before Hyundai came to Enterprise. I know I am going to get treated fairly whether buying new, used or in for a service. I have had that same experience f Hyundai came to Enterprise. I know I am going to get treated fairly whether buying new, used or in for a service. I have had that same experience for over 20 years. Never been dissatisfied with a vehicle or the service yet! Sales staff, Admin Staff, Service Staff, Mechanic Staff are all grade A. Dean Bock is the Consummate Professional! l Since I came for my 1st Service on my Santa Cruz, Dean Bock has made sure I got immediate attention in the service department and he always listen to me & my issues. He is the perfect Service Tech and a model for all the other dealerships in town and the wiregrass. Dean and his team always explains what they did (or didn't do) during services. I came in for a tire leak and they treated me as if I was coming in for a $2000.00 Engine service. He's also patient enough with me to show me how the new tracking and paperless receipt system work on my mobile phone. The great part is the entire service department is like that! I know if he is looking after my car, it will be done right with exactly what I need to stay on the road, not in Service Depts. I trust what he tells me and that makes me trust Mitchell Hyundai! Like I said, NEVER been disappointed at Mitchell Hyundai! More

by lenc8850 Verified Customer Verified Customer

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This is where I purchased my vehicle. I know I could use any Hyundai dealer for my service, including one that is closer to my home. But I got to Mitchell because of their excellent servi I know I could use any Hyundai dealer for my service, including one that is closer to my home. But I got to Mitchell because of their excellent service, which I expected based upon my excellent purchase experience. They have not disappointed. I will continue to use Mitchell Hyundai for service or any future purchases. More

by DCLEARIE4 Verified Customer Verified Customer

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Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent excellent Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent More

by SALES@INFERNOCANDYCO.COM Verified Customer Verified Customer

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I drive from Dothan to get my car serviced here because they always do such a great job and they’re so pleasant to deal with. Their pricing is fair and they offer to wash my car as well! they always do such a great job and they’re so pleasant to deal with. Their pricing is fair and they offer to wash my car as well! More

by CARRIEBETHHAMILTON Verified Customer Verified Customer

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Good experience with Alan and everyone at Mitchell Hyundai. And I appreciate that Hyundai extended the warranty on the SRS system on my 2017 Santa Fe. Hyundai. And I appreciate that Hyundai extended the warranty on the SRS system on my 2017 Santa Fe. More

by MG Verified Customer Verified Customer

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Quick, professional and my recalls were promptly completed. My questions were answered as well. Thank you. completed. My questions were answered as well. Thank you. More

by TRACYSELLERSWELLS Verified Customer Verified Customer

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I had to arrange an appointment for a recall on my car to be repaired. Dean Bock took my information and I sat down and waited for the work to be completed. When my car was returned to me, it had been wash be repaired. Dean Bock took my information and I sat down and waited for the work to be completed. When my car was returned to me, it had been washed and the floors had been vacuumed. I was very pleased with the service I received. More

by BIR252AL Verified Customer Verified Customer

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Alan went out of his way to advocate for us with Hyundai on a costly repair. We have always been pleased with Alan and the entire service department staff. The service department of any dealership is what on a costly repair. We have always been pleased with Alan and the entire service department staff. The service department of any dealership is what keeps customers loyal. The service department at Mitchell Hyundai is the reason we own multiple Hyundai vehicles. More

by AMYR150 Verified Customer Verified Customer

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Quality job in replacing my engine. Good to know Hyundai backs up there vehicle when things break. Truly greatful. Thanks. Good to know Hyundai backs up there vehicle when things break. Truly greatful. Thanks. More

by MELVIN.WELSH57 Verified Customer Verified Customer

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