Dean Bock
Dean Bock at Mitchell Hyundai

Dean Bock

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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4.7
421 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

11 yrs, 1 mo

4.7

421 Reviews

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421 Reviews of Dean Bock

November 13, 2026

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Employee Rating

Very professional group that attentively takes care of the issue. I regularly come here to mx and trust them. More

by sirrealist
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren

Nov 13, 2026

Mitchell Hyundai responded

Thank you so much for your kind words and for choosing Mitchell Hyundai for your vehicle maintenance. We truly appreciate your trust in our service team and look forward to seeing you again soon. y

November 11, 2026

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Super friendly people and it has car people that work there. Dean was straight to the point. More

by Leeroland91
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Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren

Nov 12, 2026

Mitchell Hyundai responded

Thank you for choosing Mitchell Hyundai for your vehicle needs. We truly appreciate your business and are honored to be your dealership of choice. We look forward to serving you again soon!

November 11, 2026

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The dealership was nice and clean. The staff was professional and friendly!!! I will be most definitely returning for service. More

by JEFFERYWIMBLEY.JEFFSCUSTOM
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Recommend Dealer
Yes
Nov 12, 2026

Mitchell Hyundai responded

Thank you for choosing Mitchell Hyundai for your service needs. We truly appreciate your positive feedback and are honored that you chose our dealership. We look forward to providing you with excellent service again in the future!

October 20, 2026

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Staff as great. Provided exceptional service. Did not have to wait for an extended amount of time for the service, they took the car back son after arrival. Love Mit More

by triplem71
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Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren

Oct 20, 2026

Mitchell Hyundai responded

Thank you so much for your wonderful review! We are thrilled to hear that you had a 5-star experience with our team. We truly appreciate you taking the time to share your feedback, and we look forward to seeing you again for your next visit!

September 28, 2026

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I received a statement by e-mail stating what services were provided on September 4th which included a complimentary oil change , tire rotation and various other inspections and services. Most of those th More

by albertgibbs
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Recommend Dealer
No

Other Employees Tagged: Kayla Warren

Sep 28, 2026

Mitchell Hyundai responded

Thank you so much for taking the time to share your thoughts with us at Mitchell Hyundai. Your feedback truly means a great deal to us, and I’m genuinely sorry for the miscommunication that occurred during your recent visit. We never want any of our customers to feel confused or disappointed, and I regret that this experience fell short of the care and clarity you deserve. I want to be completely transparent with you: your complimentary oil changes and tire rotations have expired, so we were only able to perform an oil and filter change on this occasion. Regarding the three recalls, we completed the window film and engine control module updates. Unfortunately, we were unable to complete the seat belt recall because the necessary parts were not in stock at the time. We understand how important it is to have all safety-related work finished, and we apologize for any inconvenience this has caused. Please know that we’re here to make this right and support you however we can. We truly value you as a customer and are committed to earning back your full confidence.

September 11, 2026

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I have been driving Mitchell Vehicles since before Hyundai came to Enterprise. I know I am going to get treated fairly whether buying new, used or in for a service. I have had that same experience f More

by lenc8850
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Recommend Dealer
Yes

Other Employees Tagged: Kayla Warren

Sep 12, 2026

Mitchell Hyundai responded

Thank you so much for your kind words and for your continued loyalty over the last 20 years. It is a pleasure to serve you, and we are thrilled to hear that Dean and the rest of our team have provided you with such excellent care. We truly appreciate your trust in Mitchell Hyundai and look forward to assisting you for many years to come.

August 06, 2026

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This is where I purchased my vehicle. I know I could use any Hyundai dealer for my service, including one that is closer to my home. But I got to Mitchell because of their excellent servi More

by DCLEARIE4
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Recommend Dealer
Yes
Aug 06, 2026

Mitchell Hyundai responded

Thank you for the great review and all the business. We appreciate the opportunity and look forward to assisting you in the Future.

August 04, 2026

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Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent More

by SALES@INFERNOCANDYCO.COM
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Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren

Aug 04, 2026

Mitchell Hyundai responded

Always great to be of service. Come back soon.

August 01, 2026

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Employee Rating

I drive from Dothan to get my car serviced here because they always do such a great job and they’re so pleasant to deal with. Their pricing is fair and they offer to wash my car as well! More

by CARRIEBETHHAMILTON
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Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren

Aug 04, 2026

Mitchell Hyundai responded

WERE ALWAYS LIKE TO ASSIST OUR OUT OF AREA CLIENTS, PLEASE COME BACK SOON AND BRING A FRIEND.

July 22, 2026

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Good experience with Alan and everyone at Mitchell Hyundai. And I appreciate that Hyundai extended the warranty on the SRS system on my 2017 Santa Fe. More

by MG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren

Jul 23, 2026

Mitchell Hyundai responded

We are pleased that your experience was 5 star. The SRS system is certainly important to function properly for the saftey and peace of mind of your family. Come back soon.

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