Kayla Warren
Kayla Warren at Mitchell Hyundai

Kayla Warren

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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4.9
103 Reviews
4.9

103 Reviews

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103 Reviews of Kayla Warren

March 06, 2026

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Employee Rating

Got oil change. Next morning oil all over the concrete underneath car. It wasn't leaking before the oil change so the technician should have checked it closer before More

by JHBYRD965
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Mar 06, 2026

Mitchell Hyundai responded

Thank you so much for sharing your experience with us at Mitchell Hyundai. I gave you a call a few minutes ago because I truly wanted to reach out personally and apologize for the issues you’ve had. When you have a moment, I’d really appreciate the chance to speak with you. Please feel free to call me at 334‑308‑1670. We want to make things right for you and take care of everything you’ve been dealing with. Mitch Deese Service Manager Mitchell Hyundai 334-308-1670

March 06, 2026

Dealership Rating
Employee Rating

Staff was great! New coffee machine was nice touch. So many choices. Nice lady at parts area. Gave me a class on it. Lol Thank you for a great experience with my More

by SHAWNLJONES1775
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels , Brandi parts lady

Mar 07, 2026

Mitchell Hyundai responded

Thank you for the kind words and the review. We appreciate the service business an look forward to your next visit.

February 25, 2026

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Employee Rating

Always clean, staff nice and very attentive. I feel welcomed every time I go there. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen

Feb 27, 2026

Mitchell Hyundai responded

Glad you had a 5 star experience. We look forward to serving you in the future.

February 20, 2026

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Employee Rating

Kayla and Mitchell Hyundai very helpful. I was impressed with the knowledge and speed of your help. Thank you. More

by FLA2STA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We are always looking to improve wait times. Please come back soon.

February 20, 2026

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Employee Rating

Kayla was great to work with! I just wish the wash job had been a little better after spending $805 with them. Hopefully the new oil sensor will help w/ the oil leak we have bee More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Mitchell Hyundai responded

Thank you for the service business and the review. We are more than happy to re-wash your vehicle. Our service department will reach out to you shortly.

February 19, 2026

Dealership Rating
Employee Rating

Great service and customer service. Helped to diagnose the problem with my two thousand nineteen Santa Fe More

by DAVID@DKFLATWOODS.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Bock, Alan Daniels

Feb 19, 2026

Mitchell Hyundai responded

Glad you had a 5 star experience. We appreciate the opportunity to be of service. Come back soon.

February 14, 2026

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Employee Rating

Personnel are professional and friendly. Like the facility which is very clean. Always answer questions and making sure I understand. More

by JGIBSONANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2026

Mitchell Hyundai responded

We are so glad you had a 5 star experience. We appreciate the repeat business and look forward to serving you in the future.

February 13, 2026

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Employee Rating

Good folks there . Salespeople Carmen is the best and showed us the service department and walked us around it More

by DENNISSPURLIN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Bock, Alan Daniels

Feb 14, 2026

Mitchell Hyundai responded

Thank you for taking the time to give us the review. We appreciate the opportunity to be of service and look forward to serving you in the future.

February 12, 2026

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Employee Rating

I only had 1 problem from this visit. The tire PSI was set to 45 by the mechanic. The max PSI stamped on the tire is 44. 45 is beyond the maximum limit and this could have caused a catast More

by Juan Serna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Mitchell Hyundai responded

Thank you for our insight and your review. We always want to improve our processes and the quality of the service provided. Your suggestions are always welcome and appreciated. We look forward to the next opportunity to be of service.

February 08, 2026

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Employee Rating

Very friendly staff. Salesman continues to answer my questions, even 1 1/2 yrs after purchase. Service dept worked with my schedule to take care of in for its oil change. More

by SHERRYLEECHOATE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Lane

Feb 09, 2026

Mitchell Hyundai responded

We appreciate the service business. Please feel free to contact us anytime you have a question or an issue.

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