Service was prompt and courteous.
I had requested an explanation of the results of the diagnostics, and Kayla explained everything to me and answered all my questions.
I had requested an explanation of the results of the diagnostics, and Kayla explained everything to me and answered all my questions.
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by vastorey
Verified Customer
Verified Customer
Service Price Transparency
Apr 20, 2026 -
Mitchell Hyundai responded
Glad you had a great experience. Please come back soon.
Fast, courteous, and professional.
The new coffee machine in the waiting area is awesome, and I always appreciate the free car wash.
The new coffee machine in the waiting area is awesome, and I always appreciate the free car wash.
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by MG
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2026 -
Mitchell Hyundai responded
Thank you for the review and the kind words. Glad you had a 5 star experience and you like the coffee.
Always professional and courteous.
Whole dealership is professional and courteous. I enjoy going there . Snacks are good!
Whole dealership is professional and courteous. I enjoy going there . Snacks are good!
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by MSBAMA330
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2026 -
Mitchell Hyundai responded
Thank you for the business and the kind words. We appreciate the opportunity to be of service.
The service department is very clean and organized.
Kayla Warren was very accommodating. She explained what services would be performed, approximate wait time and where the customer lounge was located
Kayla Warren was very accommodating. She explained what services would be performed, approximate wait time and where the customer lounge was located. Very professional.
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by sandieandtom@me.com
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2026 -
Mitchell Hyundai responded
W appreciate the service business. We are diligently working to streamline the communications in all departments. Glad you had a 5 star experience.
I cannot say enough about this dealership and the service
department. Over the years, many have a hard time dealing with any car dealership. The haggling, the "promises", the sleepless night knowing it will
department. Over the years, many have a hard time dealing with any car dealership. The haggling, the "promises", the sleepless night knowing it will not be an exciting experience. Here is what I can say for this dealership, service department, and the people that work there. They do not make it difficult to conversate about prices, and do not pressure you. They DO keep their promises with service. They are very trustworthy and will take a customers concerns into account and answer every question. This dealership and Hyundai vehicles are the reason this is my second one over the last 8 years.
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by JONMARSH60
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2026 -
Mitchell Hyundai responded
We are so glad you had a 5 star experience at Mitchell Hyundai. We appreciate the kind words and look forward to serving you in the future.
After routine service of the Tucson including oil change
I noticed oil spots on the garage floor, took the car back next day, service person said that there was no active oil leak only oil residue left from
I noticed oil spots on the garage floor, took the car back next day, service person said that there was no active oil leak only oil residue left from the oil change, this is sloppy workmanship! This cost me an unnecessary 50 mile round trip as well @ 2-3 hours lost time!
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by RONWARD68
Verified Customer
Verified Customer
Mar 20, 2026 -
Mitchell Hyundai responded
Thank you so much for taking the time to speak with me today about our workmanship. I truly appreciate your feedback, and I’ll be talking with the team to ensure we’re being more conscientious with our repairs moving forward. If you feel we’ve addressed your concerns, I would be grateful if you’d consider updating your score — it really helps us continue improving and supporting our customers the best we can. I hope you have a wonderful weekend at your reunion and a safe trip home. Thank you for your continued loyalty and for choosing Mitchell Hyundai. It means a great deal to all of us.
Mitch Deese
Service Manager
Mitchell Hyundai
All employees were courteous, competent, and
professional. the waiting area was clean and comfortable. The service performed was clearly explained.
professional. the waiting area was clean and comfortable. The service performed was clearly explained.
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by papadoug00
Verified Customer
Verified Customer
Service Price Transparency
Mar 20, 2026 -
Mitchell Hyundai responded
So glad you had a great experience. Please come back soon.
Mitchell Hyundai is always very on top of the maintenance
and needs of my vehicle!
and needs of my vehicle!
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by DRAKE13
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2026 -
Mitchell Hyundai responded
Thank you for allowing us to be of service . We look forward to serving you in the future.
Mitch and Kayla took care of me and my car.
Mitch went above and beyond what was required. Thank you.
Mitch went above and beyond what was required. Thank you.
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by JHBYRD965
Verified Customer
Verified Customer
Service Price Transparency
Mar 12, 2026 -
Mitchell Hyundai responded
We appreciate the opportunity and will continue to exceed expectations. Please come back soon,
Very good service!
People were nice and the wait was not long at all. I got my care back clean and fully serviced!
People were nice and the wait was not long at all. I got my care back clean and fully serviced!
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by DPRALAHI3380
Verified Customer
Verified Customer
Service Price Transparency
Mar 12, 2026 -
Mitchell Hyundai responded
Glad you had a 5 star experience. We appreciate the opportunity to be of service and look froward to serving you in the future.