Kayla Warren
Kayla Warren at Mitchell Hyundai

Kayla Warren

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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4.8
127 Reviews
4.8

127 Reviews

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127 Reviews of Kayla Warren

September 30, 2026

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Employee Rating

My vehicle was producing cold air on the passenger side, and ambient air on the driver’s side. I was told that an air conditioning system has the ability to produce cold air with zero refrigerant in the sys More

by wmclarkeiii
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Recommend Dealer
No
Oct 01, 2026

Mitchell Hyundai responded

Good Morning, I appreciate the honest review on us here at Mitchell Hyundai. The evaporator (the part that actually makes the cold) sits more toward the passenger side under the dash, so any residual chill tends to show up there first. And a ‘zero freon’ reading isn’t always 100 % accurate — gauges can be off depending on temperature, how the system was tested, or if there’s still a tiny bit of refrigerant hanging around that isn’t showing up properly on the gauge.I am apologize for any confusion this may have called? How is the current output of the air conditioning? Cold? Without freon in the system you do have a leak, but the size of the leak must be small due to the system holding a vacuum during the recharging process. Glad we could clear up the freon issue for you. We did installed dye in the system so whenever is good for you to return we will be more than happy to inspect for where the dye is leaking out from. Thank you for your business here at Mitchell Hyundai. Mitch Deese Service Manager 3343081670

September 28, 2026

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I received a statement by e-mail stating what services were provided on September 4th which included a complimentary oil change , tire rotation and various other inspections and services. Most of those th More

by albertgibbs
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Recommend Dealer
No

Other Employees Tagged: Dean Bock

Sep 28, 2026

Mitchell Hyundai responded

Thank you so much for taking the time to share your thoughts with us at Mitchell Hyundai. Your feedback truly means a great deal to us, and I’m genuinely sorry for the miscommunication that occurred during your recent visit. We never want any of our customers to feel confused or disappointed, and I regret that this experience fell short of the care and clarity you deserve. I want to be completely transparent with you: your complimentary oil changes and tire rotations have expired, so we were only able to perform an oil and filter change on this occasion. Regarding the three recalls, we completed the window film and engine control module updates. Unfortunately, we were unable to complete the seat belt recall because the necessary parts were not in stock at the time. We understand how important it is to have all safety-related work finished, and we apologize for any inconvenience this has caused. Please know that we’re here to make this right and support you however we can. We truly value you as a customer and are committed to earning back your full confidence.

September 11, 2026

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I have been driving Mitchell Vehicles since before Hyundai came to Enterprise. I know I am going to get treated fairly whether buying new, used or in for a service. I have had that same experience f More

by lenc8850
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Recommend Dealer
Yes

Other Employees Tagged: Dean Bock

Sep 12, 2026

Mitchell Hyundai responded

Thank you so much for your kind words and for your continued loyalty over the last 20 years. It is a pleasure to serve you, and we are thrilled to hear that Dean and the rest of our team have provided you with such excellent care. We truly appreciate your trust in Mitchell Hyundai and look forward to assisting you for many years to come.

August 21, 2026

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They checked us in and did the service within an hour, Very happy with the service. More

by CATHISCHULZ111
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Recommend Dealer
Yes
Aug 26, 2026

Mitchell Hyundai responded

Thank you for taking the time to share your feedback. We are committed to providing efficient service and are working diligently to optimize our wait times for a better customer experience. We truly appreciate your business and look forward to serving you again soon!

August 06, 2026

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This is where I purchased my vehicle. I know I could use any Hyundai dealer for my service, including one that is closer to my home. But I got to Mitchell because of their excellent servi More

by DCLEARIE4
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Recommend Dealer
Yes
Aug 06, 2026

Mitchell Hyundai responded

Thank you for the great review and all the business. We appreciate the opportunity and look forward to assisting you in the Future.

August 04, 2026

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Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent Excellent, excellent More

by SALES@INFERNOCANDYCO.COM
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Recommend Dealer
Yes

Other Employees Tagged: Dean Bock, Alan Daniels

Aug 04, 2026

Mitchell Hyundai responded

Always great to be of service. Come back soon.

August 01, 2026

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I drive from Dothan to get my car serviced here because they always do such a great job and they’re so pleasant to deal with. Their pricing is fair and they offer to wash my car as well! More

by CARRIEBETHHAMILTON
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Recommend Dealer
Yes

Other Employees Tagged: Dean Bock, Alan Daniels

Aug 04, 2026

Mitchell Hyundai responded

WERE ALWAYS LIKE TO ASSIST OUR OUT OF AREA CLIENTS, PLEASE COME BACK SOON AND BRING A FRIEND.

July 29, 2026

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Excellent service. Kayla greeted me upon arrival and made sure that I understood the services to be completed. The services were completed in a timely manner and I wa More

by BOMBERCOMMAND384
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Recommend Dealer
Yes
Jul 29, 2026

Mitchell Hyundai responded

So glad you had a 5 star experience. We appreciate the service business and the kind words. Please come back soon.

July 22, 2026

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Good experience with Alan and everyone at Mitchell Hyundai. And I appreciate that Hyundai extended the warranty on the SRS system on my 2017 Santa Fe. More

by MG
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Recommend Dealer
Yes

Other Employees Tagged: Dean Bock, Alan Daniels

Jul 23, 2026

Mitchell Hyundai responded

We are pleased that your experience was 5 star. The SRS system is certainly important to function properly for the saftey and peace of mind of your family. Come back soon.

July 14, 2026

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Quick, professional and my recalls were promptly completed. My questions were answered as well. Thank you. More

by TRACYSELLERSWELLS
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Recommend Dealer
Yes

Other Employees Tagged: Dean Bock, Alan Daniels

Jul 18, 2026

Mitchell Hyundai responded

Glad we could be of service please come back again.

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