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Dean Li
Dean Li at Herb Chambers Toyota of Boston
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Dean Li

Sales and Leasing Consultant

Herb Chambers Toyota of Boston

32 Brighton Ave
Boston, MA 02134

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Dean Li

March 25, 2024

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Employee Rating

Excellent experience- Dean Li ,our salesman , was knowledgeable, quite helpful and a pleasure to deal with. We felt the same way about the financial professional we interacted with. Overall this w More

by Pinchas
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 26, 2024

Herb Chambers Toyota of Boston responded

We're so glad to know you had an excellent experience with Dean and our financial team at Herb Chambers Toyota of Boston. It's wonderful that your auto purchase was enjoyable, we strive for just that! Thanks for the review.

December 07, 2023

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Employee Rating

It was a wonderful experience. Dean was polite and very knowledgeable. Highly recommend. Herb Chambers Toyota. More

by abailey6237
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Dec 07, 2023

Herb Chambers Toyota of Boston responded

We're delighted to know you had a wonderful experience with Dean at Herb Chambers Toyota of Boston. We appreciate your recommendation and see you again! Drive safely!

October 14, 2023

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Employee Rating

Dean was excellent and informative Ted was clear and helpful Howie was outstanding and comprehensive More

by Rumley.susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Howie Reske , Ted

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Oct 16, 2023

Herb Chambers Toyota of Boston responded

Susan, it's great to know that Dean, Ted, and Howie were able to provide you with such a positive experience at Herb Chambers Toyota of Boston. Thanks for the feedback!

Oct 16, 2023

Rumley.susan responded

Very comfortable experience due to a competitive staff.

September 18, 2023

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Employee Rating

The customer service at this dealership is fantastic. They worked really hard to find me the right vehicle and price option. More

by Winter
Recommend Dealer
Yes

Other Employees Tagged: Howie Reske , Ted Karakostas

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Sep 21, 2023

Herb Chambers Toyota of Boston responded

Thank you for the 5-star rating! We're glad to know you had a fantastic purchase experience at Herb Chambers Toyota of Boston. We'll see you next time! Enjoy your new ride!

August 05, 2022

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Employee Rating

Service department was dismissive of problem presented with new RAV4 hybrid and not helpful; issue unresolved so taking vehicle to another dealer. More

by Kenmedford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Helpful
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Aug 16, 2022

Herb Chambers Toyota of Boston responded

Thank you for sharing this feedback. I will be sure to share this with our team, as we are always working to improve the service we provide. I'm sorry we weren’t able to address your concerns and encourage you to contact me directly, so we may give this another try. Please reach out at your convenience. Thanks again, Howie Reske - General Manager - hreske@herbchambers.com

March 23, 2022

Dealership Rating

Dean went above and beyond with assisting us with our new car. Final price was exactly as negotiated. He has excellent work ethic. Made us feel comfortable, I would definitely recommend having him as your sa More

by Brandon Khuon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Mar 24, 2022

Herb Chambers Toyota of Boston responded

Dean and the team appreciate the kind words and five-star rating, Brandon! Thank you for coming to Herb Chambers Toyota of Boston!

March 20, 2022

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Employee Rating

Salesperson Dean Li is great and knowledgeable, and the service is wonderful! Would definitely recommend here! More

by Wonderful experience
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 23, 2022

Herb Chambers Toyota of Boston responded

We are so happy Dean gave you such excellent care! Thank you for coming to Herb Chambers Toyota of Boston!

October 26, 2021

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Friendly sales team, personalized service, very good at accommodating our needs and specifications, went above and beyond what was expected. More

by beilahbross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 27, 2021

Herb Chambers Toyota of Boston responded

Thank you for the excellent feedback! It's great to hear that our team exceeded your expectations and we hope we can be of service to you again in the future. Take care! - Herb Chambers Toyota of Boston

April 23, 2021

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Employee Rating

I was buying the car from out of state and they delivered it to me! It was a great service and they guided me through all of the steps of being an out of state buyer. More

by Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 26, 2021

Herb Chambers Toyota of Boston responded

Thanks for this great review, Leslie! We're glad to hear we could make your online car buying experience easier! We appreciate you joining our Herb Chambers Toyota of Boston family!

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