Dean Samadi

Very very kind, thoughtful, transparent, caring sales staff, if you are looking for a great deal on your car purchase look no further! Customer service is top tier, you get treated as a long term custome staff, if you are looking for a great deal on your car purchase look no further! Customer service is top tier, you get treated as a long term customer, you will feel a part of the ford family for life at this dealership! More

Report | Print

This dealership took egregious advantage of a vulnerable, elderly customer. They sold my 84-year-old grandmother — who has dementia, no driver’s license, and lives solely on Social Security income — a 2026 F elderly customer. They sold my 84-year-old grandmother — who has dementia, no driver’s license, and lives solely on Social Security income — a 2026 Ford Escape for $34,000, financed over 84 months at a 23.8% interest rate, bringing the total cost to over $74,000. This transaction raises serious ethical and potentially legal concerns. When I reviewed the loan agreement and brought my concerns to the dealership, I was met with complete indifference. The sales manager dismissed every concern I raised and stated there was “nothing wrong with the loan,” even going so far as to justify the predatory terms by claiming “people are actually paying more than that nowadays.” This response was dismissive, unprofessional, and frankly, insulting. Selling a $34,000 vehicle on an 84-month high-interest loan to an elderly person with dementia who does not hold a driver’s license is not just poor business practice — it is predatory. The individuals involved in structuring and approving this deal should be held accountable. I strongly urge anyone considering this dealership to think twice. I will be pursuing every available avenue to resolve this matter. More

Report | Print

Had a great experience with my salesman (Andreas Small) and the dealership as a whole. Came to a deal before I visited the dealership and they honored the deal when I showed up and didn’t try to renegotiat and the dealership as a whole. Came to a deal before I visited the dealership and they honored the deal when I showed up and didn’t try to renegotiate my trade-in value or our deal. Very pleasant experience. More

Report | Print

I was looking for a Ford Bronco and was in negotiations with numerous dealerships. Kevin Rojas at Koons Falls Church was great and super helpful. In the end they had the best price by a mile. I drove do with numerous dealerships. Kevin Rojas at Koons Falls Church was great and super helpful. In the end they had the best price by a mile. I drove down from Maryland to test drive and purchase the vehicle it was super quick and easy. I was in and out fast. I would highly recommend working with Kevin and buying from Koons Falls Church Ford! More

Report | Print