"We had a terrific experience with Dean at the BMW Store...."
We had a terrific experience with Dean at the BMW Store. He was completely transparent and efficient in the way he handled the purchase of our new X 7. We highly recommend shopping with Dean.
"It was a difficult occurrence that I faced with my 10..."
- Cannon 319
It was a difficult occurrence that I faced with my 10 year old 5 series. But Nick Walsh, Dean and Rick worked with me and my wife to find a good solution. I now have a fantastic 2021 540xi that more than replaces my former great car. This is my third 5 series and have not been convinced of any other brand. Dean had worked with me for several months as I weighed "down-sizing" to a 4 series coupe; in the end, I returned to the style and comfort of the 540xi.
"Great experience as always! Everyone is super nice, work..."
Great experience as always! Everyone is super nice, work with you to get what you want and when you want it - give great options overall. Top notch and reason I gone back to them for the 4th time.
"We just bought our 4th BMW from the BMW Store. Dean..."
We just bought our 4th BMW from the BMW Store. Dean Stathes sold us the last three and each experience has been outstanding. Over the years since our first BMW in 1997 the service has also been outstanding. I have always found Rodney Steadman to be very knowledgable and a pleasure to work with.
"Dean and the entire team were true professionals. They..."
Dean and the entire team were true professionals. They made what is a typically painful process of buying a car a very seamless one. Thanks again!
"Everyone was professional and knowledgeable, as always...."
Everyone was professional and knowledgeable, as always. I just purchased my third x3 and I love the 2021 model. Dean was very efficient and made the process so easy. He answered all of my questions and was very prompt whenever I emailed or called. I was very impressed with how Dean had everything ready to go, so I could just pick a time, come in and get my car. Eric, in Finance had me in and out in less than 10 minutes. Susan was extremely helpful and incredibly knowledgeable. She was invaluable in helping me understand the new features and nuances of my car.
"Dean and the whole team at the BMW store are true pros...."
Dean and the whole team at the BMW store are true pros. Special call out to Susan Ward for her meticulous walk thru of all the outstanding features of my wife’s new X5.
"New car sales"
Excellent sales experience with Dean. Knowledgeable in the product and offered many good suggestions in terms of options.Would definitely have him as my sales guy for my next purchase.
Jemar was very thorough in closing the deal. Pleasant and no pressure finance manager.
Susan provided excellent after sales experience with the X3. Provided in-depth knowledge for us to get used to the new technology on the vehicle.
"The team members at the BMW Store in Cincinnati were an..."
- John E
The team members at the BMW Store in Cincinnati were an absolute pleasure to work with. Starting with Dean, who sold me the car, to Ric, who I met with to test a test drive, to Eric, who I met with to close the purchase and finally, to Susan, who covered all of the features of the X-3 that I purchased, all were very professional and responsive to my questions and concerns. Highly recommend this dealership.
"Smooth and easy"
Dean was great in preparing everything before we arrived. Everyone was very polite and friendly. I appreciate the professionalism and in depth knowledge on the models be it new or used.