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Deanna Andrews
Deanna Andrews at Beck & Masten Buick GMC South
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Deanna Andrews | Page 10

Service Advisor

Beck & Masten Buick GMC South

12820 Gulf Freeway
Houston, TX 77034

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4.5
103 Reviews
4.5

103 Reviews

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103 Reviews of Deanna Andrews

June 22, 2021

Dealership Rating
Employee Rating

We’ve had great experiences wit BeckNMasten for the last 11 years. Most often, we’ve worked with Toby O. Or with whom he has selected for us to work with. These have been excellent sales and service personn More

by NARYKIDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rosie Hernandez, Gaby Cano, Frany Zepeda, Arturo Gonzalez , Manny Escalon, Gina Saez, Elyza Sanchez, Nora Torres, Toby O

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Jun 24, 2021

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 30, 2021

Dealership Rating
Employee Rating

Everyone was very professional and efficient. Did not have to wait long at all. The concierge service was excellent and extremely helpful. I would recommend. More

by MONICA.CROCKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Jun 02, 2021

Beck & Masten Buick GMC South responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 21, 2021

Dealership Rating
Employee Rating

My experience with Beck & Mesten was a good experience. I've been taking my vehicle there for service for little over one year. It is also convenient.. More

by Rufino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rosie Hernandez, Gaby Cano, Frany Zepeda, Arturo Gonzalez , Manny Escalon, Gina Saez, Elyza Sanchez, Nora Torres

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May 24, 2021

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

May 04, 2021

Dealership Rating
Employee Rating

Great customer service. Fast service service great great service great service great service great service great service great service great service great service great service More

by klittle0990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rosie Hernandez, Gaby Cano, Frany Zepeda, Arturo Gonzalez , Manny Escalon, Gina Saez, Elyza Sanchez, Nora Torres

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May 06, 2021

Beck & Masten Buick GMC South responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 18, 2021

Dealership Rating
Employee Rating

The people are nice and friendly they help you with a friendly face they make you feel like family ...they get the job done fast service More

by Spencer Hatten
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rosie Hernandez, Gaby Cano, Frany Zepeda , Gina Saez, Elyza Sanchez, Nora Torres

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Apr 21, 2021

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 22, 2021

Dealership Rating
Employee Rating

Everything was great the service was on point and the wait time was reasonable the dealership is clean and every one was pleasant to deal with More

by BKELLY0127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rosie Hernandez, Gaby Cano, Frany Zepeda, Arturo Gonzalez , Manny Escalon, Gina Saez, Elyza Sanchez, Nora Torres

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Feb 24, 2021

Beck & Masten Buick GMC South responded

We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of our team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 20, 2021

Dealership Rating
Employee Rating

Good service A a a a a a a a a a a a a a a a a a a a a a a More

by SAMQCT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rosie Hernandez, Gaby Cano, Frany Zepeda, Arturo Gonzalez , Manny Escalon, Gina Saez, Elyza Sanchez, Nora Torres

Helpful
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Feb 23, 2021

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 11, 2021

Dealership Rating
Employee Rating

Kept me updated on the how long it was taking and what part the vehicle needed. Also customer service was great with the complementary drinks. More

by RJUAREZ0604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rosie Hernandez, Gaby Cano, Frany Zepeda, Arturo Gonzalez , Manny Escalon, Gina Saez, Elyza Sanchez, Nora Torres

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Feb 17, 2021

Beck & Masten Buick GMC South responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 03, 2021

Dealership Rating
Employee Rating

It was a terrible experience, so I won’t be coming back! Get better cars and I will be back to buy them and quality. More

by matt.d.chandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Rosie Hernandez, Gaby Cano, Frany Zepeda, Arturo Gonzalez , Manny Escalon, Gina Saez, Elyza Sanchez, Nora Torres

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February 01, 2021

Dealership Rating
Employee Rating

Great place! Very professional Always look forward to bringing our Suburban there for the all maintenance! Great place with great people look forward to next time! More

by James Poullard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rosie Hernandez, Gaby Cano, Frany Zepeda, Arturo Gonzalez , Manny Escalon, Gina Saez, Elyza Sanchez, Nora Torres

Helpful
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Feb 03, 2021

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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