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Debbie Burgess

Overview Reviews (147) Inventory (174)

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Debbie Burgess

Debbie Burgess | Page 11

Sales Representative

Sloane Toyota of Malvern

593 Lancaster Ave
Malvern, PA 19355

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4.9

147 Reviews

Overview Reviews (147) Inventory (174)

Dealership Experience

5 yrs, 4 mos

Specialties & Trainings

Achieved Toyota Sales Master Certification

4.9

147 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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147 Reviews of Debbie Burgess

May 20, 2022

Dealership Rating

Employee Rating

James was a pleasure to work with! This was easily the most enjoyable car buying/trading experience we've ever had, which says a lot given the current circumstances. We are looking for This was easily the most enjoyable car buying/trading experience we've ever had, which says a lot given the current circumstances. We are looking forward to working with James again in the near future once our Corolla comes in. We're so grateful to have had the car buying experience we did at Sloane. More

by ktrojanov

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Brooks

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May 23, 2022 -

Sloane Toyota of Malvern responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

May 08, 2022

Dealership Rating

Employee Rating

Debbie Burgess was very helpful and engaged, she had good knowledge about inventory. and also gave good options for new car purchase. knowledge about inventory. and also gave good options for new car purchase. More

by Milind.mutgi

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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May 10, 2022 -

Sloane Toyota of Malvern responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

May 06, 2022

Dealership Rating

Employee Rating

Great service, fast and professional. Using new equipment, no paper documentation, easy to get to location. Using new equipment, no paper documentation, easy to get to location. More

by alex.bykovsky

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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May 10, 2022 -

Sloane Toyota of Malvern responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

March 29, 2022

Dealership Rating

Employee Rating

This dealership was very informative and helpful! Great customer service experience. Very quick to respond Great customer service experience. Very quick to respond More

by Lkmlkb

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Mar 31, 2022 -

Sloane Toyota of Malvern responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

March 15, 2022

Dealership Rating

Employee Rating

Easy and no pressure buying experience. They gave me all the info and didn't hassle me for a sale. They gave me all the info and didn't hassle me for a sale. More

by Roberts327

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Mar 17, 2022 -

Sloane Toyota of Malvern responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

March 15, 2022

Dealership Rating

Employee Rating

They were super helpful throughout the whole process and kept me up to date on timelines for delivery. kept me up to date on timelines for delivery. More

by Bcm

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Mar 17, 2022 -

Sloane Toyota of Malvern responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

March 11, 2022

Dealership Rating

Employee Rating

Inside this dealer people that was working with us was very patient and willing to help. Thanks sloane of malvern. very patient and willing to help. Thanks sloane of malvern. More

by Dominiquepcharles

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Mar 15, 2022 -

Sloane Toyota of Malvern responded

March 08, 2022

Dealership Rating

Employee Rating

Efficient, friendly and the salesmen (Frank) took every photo i requested and I requested ALOT! Generally my sales experience was excellent! The only issue came from the service department…. Appa photo i requested and I requested ALOT! Generally my sales experience was excellent! The only issue came from the service department…. Apparently after changing the oil the tech forgot to reset the service indicator resulting in the car requesting an oil service days after delivery. Frank insist that’s the case but the car has no dipstick to verify so I’m not wagering an engine. Sloane doesn’t seem interested in covering an oil service. Oh well More

by VR6

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Frank Straface , Joshua Whitby

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Mar 10, 2022 -

Sloane Toyota of Malvern responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Dennis Hoffman - Service Manager dennis.hoffman@sloaneautos.com - (484) 329-7300

February 22, 2022

Dealership Rating

Employee Rating

Great door to door service for my aged parents thank you for making everything go so smoothly. Your staff is thoughtful and respectful and responsive. for making everything go so smoothly. Your staff is thoughtful and respectful and responsive. More

by Mmorton

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Steve Seiler

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Feb 24, 2022 -

Sloane Toyota of Malvern responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

February 15, 2022

Dealership Rating

Employee Rating

Attentive and efficient without pressure. We initiated the deal over the phone due to model demand - but once on site to finalize, the team worked quickly and got us on our way. We initiated the deal over the phone due to model demand - but once on site to finalize, the team worked quickly and got us on our way. More

by a_new_zig

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Feb 17, 2022 -

Sloane Toyota of Malvern responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Sloane Toyota of Malvern! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

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