Debbie was very polite and professional. I would
recommend her and your dealership if I have that opportunity.
recommend her and your dealership if I have that opportunity.
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by Nmanzi
Feb 01, 2022 -
Sloane Toyota of Malvern responded
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.
Thank you for choosing Sloane Toyota of Malvern!
Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Chose Sloane in Malvern because of its location, Would
recommend for the great service that I received.
recommend for the great service that I received.
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by Smmckenzie
Jan 12, 2022 -
Sloane Toyota of Malvern responded
We cannot thank you enough for your wonderful review of Sloane Toyota of Malvern and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!
Thank you for choosing Sloane Toyota of Malvern!
Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Dear Sir, I would recommend Debbie Burgess only. She
Dear Sir,
I would recommend Debbie Burgess only. She should be given a raise or a monthly bonus. Ed Toto lost the sale that should have been hers
Dear Sir,
I would recommend Debbie Burgess only. She should be given a raise or a monthly bonus. Ed Toto lost the sale that should have been hers because he was too aggressive. He didn't believe that I had studied all the Blue Book information after telling him directly that I had done all my homework and knew all the numbers. I was ready to buy and he lost the sale. Analyzing the customer, no matter what the market dictates, is a skill that was not used. I walked away because of his insulting quote and his obnoxious manner. Apparently he is not the staff member who normally determines the Trade-In value. If that is true, select another staff member for that responsibility.
I purchased a Toyota, Venza, XLE Hybrid from another dealership.
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by Jolenejj001
Dec 29, 2021 -
Sloane Toyota of Malvern responded
We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience.
Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Debbie explained & kept me updated on the process. Josh
was also very polite and informative! Thank You for great experience @ Sloane.Toyota of Malvern💥
was also very polite and informative! Thank You for great experience @ Sloane.Toyota of Malvern💥
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by ellerbedesign
Other Employees Tagged:
Josh from Finance
Nov 23, 2021 -
Sloane Toyota of Malvern responded
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call.
Thank you for choosing Sloane Toyota of Malvern!
Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Liked dealing with Sloane. Competitive pricing,
professional sales staff and they gave me a very fair offer on my trade
professional sales staff and they gave me a very fair offer on my trade
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by Jwkenefic
Nov 17, 2021 -
Sloane Toyota of Malvern responded
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.
Thank you for choosing Sloane Toyota of Malvern!
Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
The dealership and Debbie went above and beyond to get
use a great new car and keep communication open.
use a great new car and keep communication open.
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by jmcassey
Nov 09, 2021 -
Sloane Toyota of Malvern responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Thank you for choosing Sloane Toyota of Malvern!
Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Wonderful customer service. Helpful, quick, thorough and
very friendly. We are very happy with our experience.
very friendly. We are very happy with our experience.
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by Ash
Nov 03, 2021 -
Sloane Toyota of Malvern responded
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else.
Thank you for choosing Sloane Toyota of Malvern!
Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Debbie was excellent to work with in finding us the
vehicle we wanted. She went above & beyond expectations…would highly recommend her & Sloane Toyota!
vehicle we wanted. She went above & beyond expectations…would highly recommend her & Sloane Toyota!
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by Joanna
Sep 28, 2021 -
Sloane Toyota of Malvern responded
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.
Thank you for choosing Sloane Toyota of Malvern!
Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Debbie was great to work with. She e-mailed me with the
information on a car she thought I would be interested in and she was right. She is very personable, and put no pressure on me. I was very comfortab
information on a car she thought I would be interested in and she was right. She is very personable, and put no pressure on me. I was very comfortable working with her and would recommend her to anyone looking to buy a new or used car. She even went the extra mile to come in on her day off so I could test-drive the car.
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by Vaioli
Sep 07, 2021 -
Sloane Toyota of Malvern responded
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.
Thank you for choosing Sloane Toyota of Malvern!
Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Debbie was a dream to work with and there was not
pressure to buy. I received fast an efficient service in a time when new cars are hard to find.
pressure to buy. I received fast an efficient service in a time when new cars are hard to find.
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by Caruanod
Sep 02, 2021 -
Sloane Toyota of Malvern responded
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day!
Thank you for choosing Sloane Toyota of Malvern!
Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
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