Debbie Burgess | Page 3

Debbie Burgess was fantastic! The overall dealership lacked significantly in making me as the customer feel valued. This was shown in the lack attention as I walked into the deale The overall dealership lacked significantly in making me as the customer feel valued. This was shown in the lack attention as I walked into the dealership, finding someone to assist me in connecting with Debbie, and being told by Debbie’s finance person, as I was attempting to negotiate pricing, that because I was interested in one of their top selling models that the lack of my business would not effect them at all. I completely understand that his reasoning being “since Covid, the days of customers being able to negotiate price have reversed in favor of the dealerships” but an attempt to garner my business would have been more professional. I normally don’t take the time to fill out these surveys but I thought it would benefit Debbie as I feel the finance person detrimentally impacted her opportunity to close a sale. More

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Debbie got me my dream car before my birthday! The whole process was smooth and I’m glad I went with Sloane Toyota of Malvern. The whole process was smooth and I’m glad I went with Sloane Toyota of Malvern. More

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Debbie was so helpful and very helpful! I highly recommend Sloane! Awesome staff! Thanks for the great experience! I highly recommend Sloane! Awesome staff! Thanks for the great experience! More

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Welcoming-Friendly-Professional-Knowledgeable-Helpful-Pro mpt-Reliable-Innovative-Trustworthy-Honest-Savvy-Sharp-Efficient-Skillful-Courteous mpt-Reliable-Innovative-Trustworthy-Honest-Savvy-Sharp-Efficient-Skillful-Courteous More

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Debbie and Ken were extremely kind and helpful during our car buying experience. They made sure all our questions were answered and the whole process of securing, buying, and financing the car was very smoot car buying experience. They made sure all our questions were answered and the whole process of securing, buying, and financing the car was very smooth! We would recommend Sloane to anyone! More

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Sloane Toyota was amazing! The process was quick and easy and they made the car buying process enjoyable! Eric Trembicki was extremely helpful in this process, so if you're in The process was quick and easy and they made the car buying process enjoyable! Eric Trembicki was extremely helpful in this process, so if you're in the market for a vehicle I definitely recommend! :) More

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The communication with our sales rep Debbie was great leading up to the dealership visit. She had the vehicle of interest ready for review when we arrived. The vehicle was just as it was described on the leading up to the dealership visit. She had the vehicle of interest ready for review when we arrived. The vehicle was just as it was described on the website, the negotiation was pressure free, the dialog was constructive, and we came to an agreement where all parties involved were satisfied. Ed was extremely helpful and accommodating, he assisted where needed to move the deal along. We drove all the way from Delaware and we are pleased that we did. We got there later in the evening, but everyone stayed after hours with no gripes to get the deal done. Big thanks to Debbie, Ed, and all at Sloane Toyota for making our purchase a pleasurable experience. More

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Extremely professional working with James from the first call was the best experience I have had in buying a vehicle call was the best experience I have had in buying a vehicle More

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My car came in when they said it would. People I met there are very professional. People I met there are very professional. More

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They returned my deposit promptly when I could not get a car in time. Great experience working with Debbie. car in time. Great experience working with Debbie. More

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