Debbie Turner

I had an excellent experience with the service department at Simpson Chevrolet of Irvine. Antonio was very professional, knowledgeable, and helpful throughout the entire process. He took the time to explain at Simpson Chevrolet of Irvine. Antonio was very professional, knowledgeable, and helpful throughout the entire process. He took the time to explain everything clearly and made sure my Suburban was properly taken care of. I really appreciate Antonio’s excellent customer service, attention to detail, and professionalism. He made the entire service experience smooth and stress-free. I highly recommend Antonio and the service department at Simpson Chevrolet of Irvine! More

Report | Print

Service was completed quickly. Service advisor Cameron was great upon arrival and keeping me informed of the status. Service advisor Cameron was great upon arrival and keeping me informed of the status. More

Report | Print

I bring my fleet company car here on a regular basis and the service is usually excellent, however, on my last visit, I waited about five plus hours due to communication breakdown between Simpson and Fleet the service is usually excellent, however, on my last visit, I waited about five plus hours due to communication breakdown between Simpson and Fleet Element, regarding replacement tires. I was finally recommended by the service attendant to just go to a tire specialty store. I would have been better customer service if I was just given that recommendation from the start, I only have secondhand information regarding the communication with Fleet Element, so I cannot speak to it directly on what did or did not happen. I finally went to Big O Tires, no appt, I was in and out in 90 minutes. I would recommend your service WITH the CAVEAT that don't get replacement tires there if you have a fleet vehicle. More

Report | Print

Even though I moved 50 miles from Simpson Chevrolet in Irvine, I still bring it to them because I trust them, especially my rep James Simpson. Always makes sure I am fully informed and always takes the ex Irvine, I still bring it to them because I trust them, especially my rep James Simpson. Always makes sure I am fully informed and always takes the extra steps to ensure I am accommodated. He is truly the best. More

Report | Print

The dealership is well run with an excellent service department. Todd Ross made sure my vehicle was thoroughly checked and received the items it needed. department. Todd Ross made sure my vehicle was thoroughly checked and received the items it needed. More

Report | Print

Randy and Tyler made my experience as simple as possible. They were upfront, no surprises, and they got all the paperwork done before I came in. This was the fastest purchase I made in my last 25 years in th They were upfront, no surprises, and they got all the paperwork done before I came in. This was the fastest purchase I made in my last 25 years in the US. I was in and out in 20 minutes. Randy was no xx sales guy; he knows his customers, and he gave me a number that I did not have to bargain with and that I did not waste his or my time. I did recommend him to a number of my friends. More

Report | Print

Was able to book an oil change and diagnostic visit only one day prior. The staff is friendly and efficient. The waiting area is clean with free coffee or tea. (Sometimes donuts if you are there early!) T one day prior. The staff is friendly and efficient. The waiting area is clean with free coffee or tea. (Sometimes donuts if you are there early!) The requested (recommended) service was accomplished in very good time. I arrived at around 0930 and was out by 1145. Thank you for the excellent service. More

Report | Print

They were very nice and helpful and the service was done faster than I had anticipated. faster than I had anticipated. More

Report | Print

Great service by all. Had a car that fit all my request and at a very good price. Will be back for my next vehicle. Had a car that fit all my request and at a very good price. Will be back for my next vehicle. More

Report | Print

Excellent service and communication from Rob. I would recommend Simpson Chevrolet to friends and family. I would recommend Simpson Chevrolet to friends and family. More

Report | Print