Debbie Turner

I bring my fleet company car here on a regular basis and the service is usually excellent, however, on my last visit, I waited about five plus hours due to communication breakdown between Simpson and Fleet the service is usually excellent, however, on my last visit, I waited about five plus hours due to communication breakdown between Simpson and Fleet Element, regarding replacement tires. I was finally recommended by the service attendant to just go to a tire specialty store. I would have been better customer service if I was just given that recommendation from the start, I only have secondhand information regarding the communication with Fleet Element, so I cannot speak to it directly on what did or did not happen. I finally went to Big O Tires, no appt, I was in and out in 90 minutes. I would recommend your service WITH the CAVEAT that don't get replacement tires there if you have a fleet vehicle. More

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Even though I moved 50 miles from Simpson Chevrolet in Irvine, I still bring it to them because I trust them, especially my rep James Simpson. Always makes sure I am fully informed and always takes the ex Irvine, I still bring it to them because I trust them, especially my rep James Simpson. Always makes sure I am fully informed and always takes the extra steps to ensure I am accommodated. He is truly the best. More

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The dealership is well run with an excellent service department. Todd Ross made sure my vehicle was thoroughly checked and received the items it needed. department. Todd Ross made sure my vehicle was thoroughly checked and received the items it needed. More

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Randy and Tyler made my experience as simple as possible. They were upfront, no surprises, and they got all the paperwork done before I came in. This was the fastest purchase I made in my last 25 years in th They were upfront, no surprises, and they got all the paperwork done before I came in. This was the fastest purchase I made in my last 25 years in the US. I was in and out in 20 minutes. Randy was no xx sales guy; he knows his customers, and he gave me a number that I did not have to bargain with and that I did not waste his or my time. I did recommend him to a number of my friends. More

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Was able to book an oil change and diagnostic visit only one day prior. The staff is friendly and efficient. The waiting area is clean with free coffee or tea. (Sometimes donuts if you are there early!) T one day prior. The staff is friendly and efficient. The waiting area is clean with free coffee or tea. (Sometimes donuts if you are there early!) The requested (recommended) service was accomplished in very good time. I arrived at around 0930 and was out by 1145. Thank you for the excellent service. More

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They were very nice and helpful and the service was done faster than I had anticipated. faster than I had anticipated. More

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Great service by all. Had a car that fit all my request and at a very good price. Will be back for my next vehicle. Had a car that fit all my request and at a very good price. Will be back for my next vehicle. More

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Excellent service and communication from Rob. I would recommend Simpson Chevrolet to friends and family. I would recommend Simpson Chevrolet to friends and family. More

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"I recently took my C8 Corvette to Simpson Chevrolet in Irvine for an oil change, and overall, I had a very positive experience. The service team was courteous and efficient, getting the job done quickly. Irvine for an oil change, and overall, I had a very positive experience. The service team was courteous and efficient, getting the job done quickly. I especially appreciated the free Uber ride service they offer, which made dropping off and picking up my car incredibly convenient. However, I was a little disappointed that my car wasn't washed after the service. While I understand that not all services include a wash, it's a nice touch that many dealerships offer, and it would have completed the experience. Despite this minor detail, I would still recommend Simpson Chevrolet for their excellent customer service and efficient maintenance. I'll definitely consider returning for future services." More

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I love this Simpson Dealership. Very Professional Management Staff, and top notch Mechanics and Service Staff. David Simpson is a wonderful person. My service writer is Matt and Very Professional Management Staff, and top notch Mechanics and Service Staff. David Simpson is a wonderful person. My service writer is Matt and he always get me in and out as soon as possible. Thank you Matt. More

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