32 Reviews
Write a Review32 Reviews of Debbie Turner
September 20, 2021
If you’re looking for a dealership that lacks a moral compass and attempts to corner you into a crappy loan then come here. If you want to look or discuss financing without the insufferable assume the sa compass and attempts to corner you into a crappy loan then come here. If you want to look or discuss financing without the insufferable assume the sale, pressure to buy now please go elsewhere. Max in sales and Andrew in financing are well versed in the tactic of this obsolete dealership. Trust your instincts and avoid Simpson Chevy at all cost. Of course I had buyer’s remorse and implored to return the Chevy Silverado I leased but there is no “cool off period” in CA. I had only dealt with Toyota of Orange previously and since they actually value customer satisfaction they allow a return within 3 days of signing. I physically left once and tried to leave twice before getting herded back to the table. I had to literally sneak out to go to CarMax to sell my truck. I was called and implored to come back so I don’t lose my spot to get to signing. No one else was there? I told Max I wouldn’t be able to finish the process today but he actually drove to CarMax to push the issue. I think they have the word NO removed from their ears since they are unable to process what it actually means. I woke up feeling deep regret that can only be described as “sales R***”. There were no other buyers at the time of my leasing and I can see why. I was in too much of a rush to make it to my son’s birthday party that evening. Trust your gut and avoid my mistake. Never buy a car in a rush and if it doesn’t feel right or they rub you the wrong way walk out and never look back. Of course their excuse is well we didn’t force you to sign it? You could have left? I did leave and was followed. Absolute worst dealership experience. No warranty or service included with purchase. You pay for your tank of gas before you leave the lot in their “drive off costs”. Just toss me in the pile of disgruntled Simpson Chevy of Irvine customers. More
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