Debi Lewis | Page 17

Experience with Angie If you want to buy a Benz go to Angie. She's GREAT at what she does. I've bought many of cars, this was my best experience ever. The entire staff was If you want to buy a Benz go to Angie. She's GREAT at what she does. I've bought many of cars, this was my best experience ever. The entire staff was amazing! Thanks Angie More

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Best car and sales experience I found a car at this dealership that supported my needs and budget. I spoke with Brittney regarding the car and she was so helpful and willing to ans I found a car at this dealership that supported my needs and budget. I spoke with Brittney regarding the car and she was so helpful and willing to answer all my questions and concerns regarding my selection. Upon meeting her, I was truly blown away with the professionalism, knowledge and her genuine cares and concerns that I had!! The buying experience didn't just stop after my purchase, it has continue after the fact!! I highly recommend this dealership - Mercedes- Benz of Columbus, GA and Brittany for your next vehicle purchase!!!! I can't forget Debi Lewis who made the final process seamless!! Thanks again for Brittany and Debi!! Please make Mercedes- Benz of Columbus, GA your next car stop, you want be disappointed!! Don't forget to ask for Brittany Hope!!! Thank you, Marion More

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Dealership found me the perfect vehicle for my use. I'm very picky about exterior and interior color as well as options needed to be able to tow my Airstream. This dealer got in the perfect Certified Pr I'm very picky about exterior and interior color as well as options needed to be able to tow my Airstream. This dealer got in the perfect Certified Pre-owned vehicle I needed with super low miles! Brittany Hope was excellent to keep me up-to-date throughout the purchasing, delivery and training me on the operating instructions. Troy Reed also was great assisting me with accessories added and questions with great patience. It's a real pleasure to do business here! More

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Bought my car on the Golf Course! I buy a new car about once a year and have many experiences, good and bad in the area. I was in the Mercedes golf tournament in Columbus and by chanc I buy a new car about once a year and have many experiences, good and bad in the area. I was in the Mercedes golf tournament in Columbus and by chance was paired with Duane Hall, Sales Manager. We got to talking and I decided to purchase an S Class Coupe. I traded my AMG GLE63s. The honesty and honor that Duane exhibited in the process was tremendous. A real breath of fresh air. By the end of the round the deal was done. They had me in and out of the dealership in record time with my new car and all the directions on how to operate it. I've purchased Mercedes from other dealerships and the guys from Mercedes Benz of Columbus put everyone else in the rear view mirror! This was a tremendous buying experience! More

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Very happy with my experience I found a used car on the web and contacted the dealership for more information. Rick Gilbert answered my request and was my salesman throughout the I found a used car on the web and contacted the dealership for more information. Rick Gilbert answered my request and was my salesman throughout the entire process. We have bought many cars and gone through both private sellers and dealerships and I can say that this experience was, by far, our easiest car buying experience. Rick was prompt, courteous and no-nonsense in his emails back and forth. In fact, we conducted our entire research/purchase decision by email/text; which is my preferred way of buying cars. I was never once pressured to "come take a test drive" or "come and see our selection of used cars" or "provide your phone number so we can talk in person". All questions were answered quickly and easily. I knew within a few hours that I wanted to buy this car from this dealership. The application/approval for financing was simple and we were provided an up front interest rate and payment in writing, which was honored all throughout the buying process with no surprises at the end and no attempts to upsell into anything else. The fact that they offered to deliver the car to us (1.5 hours away) at no charge was just the icing on the cake. Debi (the finance manager) had all paperwork laid out and organized so all we had to do when the car arrived at our offices was sign where indicated and we were on our way. The paperwork took all of 10 minutes. What impressed me most is that Mercedes-Benz of Columbus treated us with the same courtesy, respect and professionalism that they would provide to the purchaser of an $80K Mercedes, when all we were buying was a 4-year-old used car from their lot. Thanks again for a wonderful and flawless experience. We will recommend this dealership and Rick/Debi to anyone we know who are searching for a new or used car. More

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Friendly, courteous and of professional The sales person (Angie) and business agent (Debi) were friendly, courteous and professional. They were also helpful and patient while we looked, and The sales person (Angie) and business agent (Debi) were friendly, courteous and professional. They were also helpful and patient while we looked, and test drove and eventually purchased. If Mercedes Benz Columbus has the new or used car you want, there's no need to go anywhere else. More

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Great staff, great personality, great atmosphere. This dealership is top notch and honestly the best service I have ever had at a dealer. It was my first time at a benz dealer and my expectations were This dealership is top notch and honestly the best service I have ever had at a dealer. It was my first time at a benz dealer and my expectations were well exceeded. I bought a used benz from another dealer, and the Columbus dealer treated me and my wife like family and like we purchased it from them. I can not reccomend them enough. The service center, parts, and sales are all very exceptional. GO SEE THEM!!! More

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Excellent CS from Brandy, Tres Caleb and John, thank you all MB has the best cars, best and friendly Customer Service Team, they always go over and beyond to meet my needs. I am very pleased with the service mai MB has the best cars, best and friendly Customer Service Team, they always go over and beyond to meet my needs. I am very pleased with the service mainly from Brandy, Tres, Caleb and John, wishing each of them a very Merry Christmas and a Happy, Joyous and Blessed New Year. Carol Hinton More

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Bad communication/ Finiance dept/ sales tax error I recently purchased a 2014 S 550, Gary St Louis was my sales agent who did very well in explaining the features of the car he was professional and kn I recently purchased a 2014 S 550, Gary St Louis was my sales agent who did very well in explaining the features of the car he was professional and knowledgable, this is my fourth S 550 I have purchased from Mercedes Benz of Columbus Ga and probably my last because of my recent experience I am disappointed and very unhappy with the way I have been handled from start to finish particularly with the sales tax that was not calculated correctly even though I brought it to the attention of the general manager, and still haven't been reimburse adequately due to their mistake. I would like to talk to someone to explain in detail my dissatisfaction with my recent purchase Unless I am contacted, and restitution is made towards me I would not be returning as a customer. More

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Welcome Home! Joshua provided an A+ class experience from the first time we walked onto the lot. We traveled to Atlanta to look around, and there was no comparison Joshua provided an A+ class experience from the first time we walked onto the lot. We traveled to Atlanta to look around, and there was no comparison to the customer service experience that we received in Columbus. Joshua was the reason we decided to come back to Columbus to make our final purchase. Thank you for making us feel not like a customer, but like a family member. We will recommend not only Mercedes, but Mercedes-Benz of Columbus time and time again! More

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