Deborah Lara
Deborah Lara at Ford of Upland
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Deborah Lara | Page 2

Sales Specialist/ Customer Relations

Ford of Upland

1300 E. 20th Street
Upland, CA 91784

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4.3
22 Reviews

Excellent Customer Service is my number one priority!

Industry Experience

39 yrs, 5 mos

Specialties & Trainings

Master Certified Ford Sales Consultant.

Languages Spoken

English English

Spanish Spanish

Employee Video

4.3

22 Reviews

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22 Reviews of Deborah Lara

June 28, 2022

Dealership Rating
Employee Rating

I’m very happy with my experience at ford of upland. Everyone was extremely helpful. Taylor is very knowledgeable and took all our concerns into consideration when searching for a new vehicle. More

by jongrasso101
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alvarez

Jul 06, 2022

Ford of Upland responded

We appreciate the feedback; there is a tremendous amount of information at the time of delivery, and it is not uncommon to not capture everything or have lingering questions. If you need further explanation regarding any of the features of your new vehicle, reach out or stop by, we want you to get the most out of your vehicle. Thank you again for your business. Pete

September 15, 2020

Dealership Rating
Employee Rating

Great service will recommend anyone I talk to about this place been in automotive business for 42 years most seamless deal I have ever done anywhere. More

by REFUSE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Benjamin DeLaRosa, Kamal Nahhas, Selena Nunez, Zee Rabadi, Jeff Sales, Jonathan Smith, George Yousef

June 19, 2020

Dealership Rating
Employee Rating

Very nice sales men and finance manager definitely would come back they helped me get the car that I’ve been wanting thanks so much More

by singlecabhemi22
Recommend Dealer
Yes

Other Employees Tagged: Benjamin DeLaRosa, Ricardo Hernandez, Jacob Maxey, Kamal Nahhas, Selena Nunez, Hakim Rahim, Archie Urquhart, Christian Yousef, Bassem Youssef

June 10, 2020

Dealership Rating
Employee Rating

Best car buying experience that I've ever had. The staff was so welcoming and accommodating, they made me feel like family. I will forever buy from Ford of Upland!! More

by jen2112
Recommend Dealer
Yes

Other Employees Tagged: Benjamin DeLaRosa, Ricardo Hernandez, Jacob Maxey, Kamal Nahhas, Selena Nunez, Hakim Rahim, Archie Urquhart, Christian Yousef, Bassem Youssef

March 30, 2020

Dealership Rating
Employee Rating

Benny was supposed to connect me the following day with info (password, etc) for Ford Connect. He didn’t but I was able to get it going. He also told me that the hairline scratch would be buffed out but it More

by kel_boyer
Recommend Dealer
Yes

Other Employees Tagged: Benjamin DeLaRosa, Christian Yousef

October 31, 2019

Dealership Rating

Dealing with finance I was sold a warranty that they are not allowing me to use. I wasn’t supposed to be sold the over $750 warranty. But I was, now because they made an e More

by DESIREEZARATE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Ricardo Hernandez, Brandon Mantong, Kamal Nahhas, Selena Nunez, Hakim Rahim, Archie Urquhart, Christian Yousef

August 26, 2019

Dealership Rating
Employee Rating

My Ford Of Upland Experience I enjoy coming to this dealership as strange as that sounds. I like the personal level of treatment I get here. It's unsurpassed by any other conglome More

by BMFCOMEDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kim Hawkins, Eric Heronime, Steve Martinez, Mark Pavey, Zee Rabadi, Hakim Rahim, Christian Yousef, George Yousef

August 02, 2019

Dealership Rating
Employee Rating

Ford of upland makes you feel like you're at home .. Great customer service well knowledge sells raps great selection of vehicles I will never buy from another dealership ever again I was happy with m More

by ed.stevens000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Hernandez, Brandon Mantong, Kamal Nahhas, Selena Nunez, Hakim Rahim, Moe Rajput, Archie Urquhart, Christian Yousef

Aug 15, 2019

Ford of Upland responded

Congratulations on your new vehicle. Thank you for taking the time to write about your experience. It is wonderful to hear that the Ford of Upland Team was able to provide you with the excellent experience that you deserve. We look forward to working with you again in the future. Respectfully, Deborah Lara, Customer Relations Manager

May 21, 2019

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Employee Rating

Superb service with owner access all the time This place was built in the 60's and is still standing tried and true to it's community. I like the people here they stand for something and take prid More

by BMFCOMEDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kim Hawkins, Eric Heronime, Steve Martinez, Mark Pavey, Zee Rabadi, Hakim Rahim, Christian Yousef, George Yousef, Oscar Campos , Mike Hinderlang Fleet Service

March 31, 2019

Dealership Rating
Employee Rating

Back to the future If there were 10 stars i would give them. I couldnt ask for a better experience. Debi was great she got me approved and even came and picked me up. Ha More

by Back to the future
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Zee Rabadi, Hakim Rahim

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