Debra Lam
Debra Lam at Flemington BMW

Debra Lam | Page 16

Service Advisor

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

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4.8
179 Reviews
4.8

179 Reviews

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179 Reviews of Debra Lam

January 24, 2020

Dealership Rating
Employee Rating

Very prompt service. Thank you.They had the tire I Very prompt service. Thank you. They had the tire I needed in stock and performed the tire replacement in a timely manner. Very nice staff. More

by Rkevit
Recommend Dealer
Yes

Other Employees Tagged: Jim Hierl

Jan 31, 2020

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

January 20, 2020

Dealership Rating
Employee Rating

Extremely professional and solution oriented. Service was done perfectly with excellent communication from everyone on the team. Debra was very supportive and was also focused on solving any probl More

by richard_lee01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2020

Flemington BMW responded

Richard - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

January 20, 2020

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Employee Rating

Recent Service Jan2020 Flemington BMW promptly reached out to me regarding the Service due for my Car and all the needed service for my Car was promptly performed. More

by Joby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2020

Flemington BMW responded

Joby - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

January 18, 2020

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Employee Rating

Fastest repair ever The tire warning went light lit up on our 5 series. When I removed the wheel for inspection and it was obvious the tire needed to be replaced. I calle More

by pizza57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Hinton, Ed Kiley

Jan 22, 2020

Flemington BMW responded

We are so glad you enjoyed the experience (especially considering the circumstances)

January 17, 2020

Dealership Rating
Employee Rating

Debra was extremely personable and professional, and very helpful in getting service done on my vehicle, working with her is highly recommended. She made it a pleasure. More

by Chrisromanelli
Recommend Dealer
Yes
Jan 22, 2020

Flemington BMW responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years

January 16, 2020

Dealership Rating
Employee Rating

Excellent and efficient service Emergency repair carried out in a prompt timely manor and kept well informed throughout the process. Thank you very much for helping me out yesterday More

by Mark D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2020

Flemington BMW responded

Mark - Helping our customers is what we are here for! We are so glad we could get you back on the road so quickly.

November 28, 2019

Dealership Rating
Employee Rating

Excellent service! Have done repeat business for over 10 years and it is because of their staff. Very customer focused!!! From sales to service they are the best. More

by BKimelblatt
Recommend Dealer
Yes

Other Employees Tagged: Mike Riccardi, Mike Riccardi Jr., Jim Hierl , Hezekiah Benjamin-Ottley, Jan Michael Blakley, Dana Claxton Sabo, Bill Hinton, Ed Kiley, J.R Nast

Dec 05, 2019

Flemington BMW responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

November 19, 2019

Dealership Rating
Employee Rating

Great service and outcomes. The team completed all Great service and outcomes. The team completed all scheduled service items and then proactive solved other issues. I would recommend them to others More

by MacDaddy
Recommend Dealer
Yes

Other Employees Tagged: Jim Hierl

Nov 20, 2019

Flemington BMW responded

MacDaddy - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 12, 2019

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Employee Rating

Debbie & the BMW Flemington staff are top notch. Pleasant, accommodating and professional. Debbie made sure that every item that needed to be serviced was. Even suggesting to change my wiper blades More

by jm
Recommend Dealer
Yes
Nov 14, 2019

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle and for letting us know what a great job Debra did.

November 06, 2019

Dealership Rating
Employee Rating

Debra was so helpful with getting my car taken care of and kept communicating all updates throughout the process. She Is very friendly and professional. More

by Leah P
Recommend Dealer
Yes

Other Employees Tagged: Jim Hierl , Ed Kiley

Nov 08, 2019

Flemington BMW responded

Leah - Thank you so much sharing! We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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