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81 Reviews of Dee Ann Potendyk
December 11, 2024
Delivery of new Escalade had scuff marks on one wheel (onyx package). This was missed prior to delivery. Service dept made accommodations (with loaner) for me to drive 2hrs to drop off & pick up vehich (onyx package). This was missed prior to delivery. Service dept made accommodations (with loaner) for me to drive 2hrs to drop off & pick up vehichle to repair wheel... I was appreciative of repair and loaner! On pick up, the wheel repair was perfect. I noticed an area behind wheel well that looks like it was damaged with wax buffer. There were grounded grooves in molding. This was a second miss for a QA responsibility prior to delivery. I pointed out to Rachel, who was VERY responsive and offered multiple options to correct. I declined. Declined because: 1. service department delivered sub par 2x 2. already drove 4hrs was not amenable to driving 4 more 3. Even if delivered to me at my home, my vehicle would be rolling miles for failure on the part of service department. The scuff marks are minimal, but I know they are there on a brand new vehicle. It's disappointing, but life is to short to sweat that level of defect long enough for me to share my experience should someone ask. More
by cturner
Verified CustomerOther Employees Tagged: Rachel Alvey, Franklin Wood
December 11, 2024
Everyone was friendly and helpful. Our sales person, Dee Ann was great. I would recommend to other people. We purchased a Cadillac XT6. Our sales person, Dee Ann was great. I would recommend to other people. We purchased a Cadillac XT6. More
by jcrossland10
Other Employees Tagged: Jeff Horn, Will Lewis
December 10, 2024
My visit and purchase was fantastic! My Saleswoman was very respectful, kind and knowledgeable. She handled my every need. My Saleswoman was very respectful, kind and knowledgeable. She handled my every need. More
by BRADLEYEK
Other Employees Tagged: Taylor Adams , Sheldon Jeffcoat, Kenneth Wood
November 18, 2024
Dee Ann was awesome as always, we've come to her a few times now for car sales and appreciate working with her. We also enjoyed working with Don in the Finance department. It was great fun to sign with! times now for car sales and appreciate working with her. We also enjoyed working with Don in the Finance department. It was great fun to sign with! More
by mrsjessicawinter
November 15, 2024
Always helpful, professional and pleasant. Dee Ann was the best sales representative, answered all my questions, wasn’t pushy, very knowledgeable. As for the service department, Rachel and T Dee Ann was the best sales representative, answered all my questions, wasn’t pushy, very knowledgeable. As for the service department, Rachel and Taylor are the reasons I came back to James Woods when it was time for a new car. Service assistance is awesome, always patient and pleasant. More
by katig04
Other Employees Tagged: Taylor Adams , Rachel Alvey
October 25, 2024
Always easy to buy here. No hassle and quick delivery. Never a doubt where I will buy my GMC. No hassle and quick delivery. Never a doubt where I will buy my GMC. More
by john.barnett
Other Employees Tagged: Tim Wilkins, Gavynn Norris, Pasque Perez , Denny Aldridge, Sheldon Jeffcoat
October 22, 2024
I've purchased several vehicles over the years from James Wood and they never disappoint. Very friendly, professional, and helpful in every way. I encourage anyone interested in buying a car to give them a t Wood and they never disappoint. Very friendly, professional, and helpful in every way. I encourage anyone interested in buying a car to give them a try. Visit Dee Ann Potendyk in the Cadillac showroom. She's the best! More
by jared_winter
October 21, 2024
I appreciate how personable, quick, and thorough every person I dealt with handled the transaction. Thank you!! person I dealt with handled the transaction. Thank you!! More
by Susan Coffman
Other Employees Tagged: Taylor Adams , Will Lewis, Mark Lopez - Financing.
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