Dee Dhanraj | Page 12

Excellent service from the team at Subaru. I had a nail in my tire but was able to make a quick appointment and drive the Forester to the Subaru Service center as it is only about 5 miles my I had a nail in my tire but was able to make a quick appointment and drive the Forester to the Subaru Service center as it is only about 5 miles my home. The tire was repaired in a reasonable amount of time and I was "good to go"! Great work by both the Service Manager (Dee Dhanraj) who wrote the service request and the technician (I don't know his name) who fixed the tire. More

by DJW69 Verified Customer Verified Customer

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From the leasing of my Car, to special tech support, to service, it was a very good experience, service, it was a very good experience, More

by judithfeldman1 Verified Customer Verified Customer

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I couldn’t be happier with my recent experience with Greg Nichols, Service Manager, Dee Dhanraj, Subaru Service and Chue, Service Runner. Very friendly and professional folks that do good and they raise the Nichols, Service Manager, Dee Dhanraj, Subaru Service and Chue, Service Runner. Very friendly and professional folks that do good and they raise the bar for the sake of their customers. All I received from them was top-notch service. Thanks for having them in your dealership! More

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I've always been happy with the Subaru service dept. This will likely be my last time servicing my Subaru here since you no longer participate in the Costco service discount program. Thanks and good bye This will likely be my last time servicing my Subaru here since you no longer participate in the Costco service discount program. Thanks and good bye. BTW, I'd rate the service a five but since you dropped Costco, I dropped the rating. More

by davidd7 Verified Customer Verified Customer

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This review should be divided into two parts; customer service and the purchase of new tires. Customer service is an easy 5 star. Tires recommended and installed produced a howl sound that after two ret service and the purchase of new tires. Customer service is an easy 5 star. Tires recommended and installed produced a howl sound that after two returns to correct, was not solved; i.e. a rating of 1 star. More

by kingx063 Verified Customer Verified Customer

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Dee in service department went above and beyond when my car recently was in for service. car recently was in for service. More

by PJBECKERS Verified Customer Verified Customer

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Super nice but left a huge tool in my back seat and dented my door. dented my door. More

by cran0088 Verified Customer Verified Customer

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Great customer service I will be coming back in the future. Thanks for the update future. Thanks for the update More

by FH0859183 Verified Customer Verified Customer

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Excellent and fast work, great trouble shooting the issue -outstanding communication throughout the service appointment. -outstanding communication throughout the service appointment. More

by mdmd Verified Customer Verified Customer

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Great adviser - techs sent great videos, great work. Car runs great so far. Brakes excellent! Reasonable pricing. Only problem I have is “handling charge” if I provide parts and have them shipped to Car runs great so far. Brakes excellent! Reasonable pricing. Only problem I have is “handling charge” if I provide parts and have them shipped to you. Understand if you have my parts in stock or can order from in stock elsewhere. My parts would have been back ordered. Would have had to wait weeks if not months. I found parts and had to make an extra trip to bring them in. Luckily I had another car I could use. If that would not have been the case, you were going to charge me 25% of the value of the parts for handling charge (approximately $61 in my case). In my opinion that is unreasonable and inconvenient for the average customer who is on a budget. Other than that A+ experience! More

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