Dee Dhanraj | Page 13

Excellent and fast work, great trouble shooting the issue -outstanding communication throughout the service appointment. -outstanding communication throughout the service appointment. More

by mdmd Verified Customer Verified Customer

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Great adviser - techs sent great videos, great work. Car runs great so far. Brakes excellent! Reasonable pricing. Only problem I have is “handling charge” if I provide parts and have them shipped to Car runs great so far. Brakes excellent! Reasonable pricing. Only problem I have is “handling charge” if I provide parts and have them shipped to you. Understand if you have my parts in stock or can order from in stock elsewhere. My parts would have been back ordered. Would have had to wait weeks if not months. I found parts and had to make an extra trip to bring them in. Luckily I had another car I could use. If that would not have been the case, you were going to charge me 25% of the value of the parts for handling charge (approximately $61 in my case). In my opinion that is unreasonable and inconvenient for the average customer who is on a budget. Other than that A+ experience! More

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Great service, very easy to work with, easy online appointments and a complementary car wash! appointments and a complementary car wash! More

by jeff_or_maryc Verified Customer Verified Customer

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Dee was wonderful to work with. He found me a loaner when the part for my Impreza was unavailable, gave advice to contact Subaru's national headquarters about the part failure in a He found me a loaner when the part for my Impreza was unavailable, gave advice to contact Subaru's national headquarters about the part failure in a very low mileage car, and explained every step of the repair. More

by schre012 Verified Customer Verified Customer

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Our mechanic was friendly and informative. The only dissatisfying part was with our initial contact inside the service office. We told him our concerns and he made an unnecessary comment how The only dissatisfying part was with our initial contact inside the service office. We told him our concerns and he made an unnecessary comment how he hoped my husband didn't tighten the drain plug too tight. This was his assumption and and his tone was a bit sarcastic. More

by CAREY.STENDE Verified Customer Verified Customer

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They were helpful to respond to the car issues and advocating for us with corporate! advocating for us with corporate! More

by ROSESICORA Verified Customer Verified Customer

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We took our Subaru Impreza to White Bear Subaru Service shop for repairs which turns out to be complex. Subaru is working to find a resolution to the issues. It is great that Subaru is helping to find a so shop for repairs which turns out to be complex. Subaru is working to find a resolution to the issues. It is great that Subaru is helping to find a solution. More

by BAYOTOLA Verified Customer Verified Customer

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Great friendly service. Dee was very helpful. Had an oil change. Tire rotation and bearings replaced Dee was very helpful. Had an oil change. Tire rotation and bearings replaced More

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My car was ready before the predicted time and service was great, as it always is. was great, as it always is. More

by bampbampbah Verified Customer Verified Customer

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The technician was able to resolve one of my issues in the service lane. Overall - excellent service. the service lane. Overall - excellent service. More

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