Dee Dhanraj | Page 30

I'm not sure I would recommend this service center at this point given the miscommunication and the fact that we had to bring the car back several times to get the full repair done. In the end the car this point given the miscommunication and the fact that we had to bring the car back several times to get the full repair done. In the end the car was probably repaired at least for the repair in which it was brought the torque converter. However some other things that broke in the process or was apparently needed to be fixed or nearly broken and therefore broke during the repair. Those items may not have been fixed that being a power steering pump. More

by cbed97 Verified Customer Verified Customer

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I get excellent service from Dee and his team every time. My concerns are addressed thoroughly. My time is valued. Service is completed in a timely manner. My concerns are addressed thoroughly. My time is valued. Service is completed in a timely manner. More

by RHKAVATHEKAR Verified Customer Verified Customer

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work finished but not on schedule I specifically scheduled a certain time for my appointment and confirmed with the service agent that it would take 1 hr. I walked around in cool damp I specifically scheduled a certain time for my appointment and confirmed with the service agent that it would take 1 hr. I walked around in cool damp weather (due to corona virus) for an hour and a half, returned and found my car hadn't even gone into the shop. I had other commitments that day as well so it was just inconvenient and NOT urgent but they said they had a deadline to get my radio/core switched out or Subaru would charge them $900. That seemed ridiculous and unyielding considering the social distancing restrictions in Minnesota. So I feel like i went there to help them out with the corporation but I was made to wait two hours instead of one. More

by tally Verified Customer Verified Customer

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All the people that I have interacted with at Subaru have been superb. I have highlighted the people I have worked with, and I admire their dedication to their work, and how they have treated me. Unlike a fe been superb. I have highlighted the people I have worked with, and I admire their dedication to their work, and how they have treated me. Unlike a few people that I have worked with in the past, I still give Subaru a five star rating all around. Happy Easter 😃 More

by rbahnemann1988 Verified Customer Verified Customer

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Coil Recall Over 70, during "stay at home" re virus, Subaru picked up my Forester for coil recall and returned it under 2 hr. Watched as they sanitized inside a Over 70, during "stay at home" re virus, Subaru picked up my Forester for coil recall and returned it under 2 hr. Watched as they sanitized inside and out in my driveway. WBL Subaru is the BEST! More

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Another great service experience Great customer service is what I have come to expect here and once again they delivered. I really appreciate that Dee took the time to explain the pro Great customer service is what I have come to expect here and once again they delivered. I really appreciate that Dee took the time to explain the problem my car was experiencing and I also appreciate that he offered a more economical way to resolve the problem, putting my satisfaction before the dollars - that's 5 star service to me. More

by mp Verified Customer Verified Customer

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Different Issue - Great Results I had had a further issue with the check engine light coming on, and when I brought the car in, a quick and accurate diagnosis and resolution was give I had had a further issue with the check engine light coming on, and when I brought the car in, a quick and accurate diagnosis and resolution was given. And now, the problem has been resolved to my satisfaction. More

by SCPHOTO84 Verified Customer Verified Customer

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I am very pleased with the service team at White Bear Subaru. I always have my cars serviced where I purchase them. I know they know the cars better than anyone! I like the continuity of care. I have bee Subaru. I always have my cars serviced where I purchase them. I know they know the cars better than anyone! I like the continuity of care. I have been very pleased with my vehicle’s service. I would recommend them to anyone. More

by Gnsnbn Verified Customer Verified Customer

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Pleased with car and service. They proactively addressed a small technical issue. Waiting area is beautiful. Thanks for the coffee and treats. Beats the heck out of Ford. a small technical issue. Waiting area is beautiful. Thanks for the coffee and treats. Beats the heck out of Ford. More

by dennis.larson Verified Customer Verified Customer

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Very satisfied with my Service experience! I took my car In for service. In addition to oil change they took care of two different recall items. They completed everything within the expected ti I took my car In for service. In addition to oil change they took care of two different recall items. They completed everything within the expected timeframe. In fact, it was finished ahead of schedule. More

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