Dee Dhanraj | Page 50

Oil change and infotainment upgrade While the oil change was done promptly the infotainment upgrade took over 2 hours and I was not kept informed about the process. At the beginning I as While the oil change was done promptly the infotainment upgrade took over 2 hours and I was not kept informed about the process. At the beginning I asked about how long it would take and was told an hour and half. More

by 1stsubaru Verified Customer Verified Customer

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Fantastic Service Department The Service Department staff are always so helpful and knowledgeable. They work with me and help me to prioritize necessary repairs and up keep on my The Service Department staff are always so helpful and knowledgeable. They work with me and help me to prioritize necessary repairs and up keep on my Outback. It is comforting that they understand my limited budget (I'm a caregiver). I know that my car is in good hands when I bring it in. I am selecting all of the people I remember assisting me over the last few years. Sorry if I missed anyone. Thank you. More

by Jengi M Verified Customer Verified Customer

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Everyone was helpful and curtious All the work was done on time, price was reasonable, all employees were very friendly and professional. I will continue to use this service center. All the work was done on time, price was reasonable, all employees were very friendly and professional. I will continue to use this service center. More

by baldpw Verified Customer Verified Customer

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service Prompt service and knowledgeable staff. I never have to worry about getting overcharged or treated rudely. I have never been disappointed with the ser Prompt service and knowledgeable staff. I never have to worry about getting overcharged or treated rudely. I have never been disappointed with the service at this dealership. More

by 4free Verified Customer Verified Customer

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Good warranty service The service center accepted the diagnosis from my usual mechanic about a bad oxygen sensor, and investigated beyond that to find that the catalytic co The service center accepted the diagnosis from my usual mechanic about a bad oxygen sensor, and investigated beyond that to find that the catalytic converter needed replacement. The parts were on order, and they were very flexible and easy to schedule with. They washed and cleaned the car for the diagnostic visit -- a nice touch. The final work went exactly as they said. They were a pleasure to do business with. More

by Ringo Verified Customer Verified Customer

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Service Dee washelpful in his advice with the recommended work and the extended warranty was able to be put to use. Nicole is always available, professional a Dee washelpful in his advice with the recommended work and the extended warranty was able to be put to use. Nicole is always available, professional and helpful . More

by LORTEGA753 Verified Customer Verified Customer

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Great Service & Care Brought my vehicle in for a routine maintenance at White Bear Subaru. Everything went exceptionally well and was done in no time. Thank You Dee!! Brought my vehicle in for a routine maintenance at White Bear Subaru. Everything went exceptionally well and was done in no time. Thank You Dee!! More

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An excellent service center experience! I came in with electrical problems on my 2015 Forester and expected the worst but Dee patiently walked me through exactly what they planned to do and I came in with electrical problems on my 2015 Forester and expected the worst but Dee patiently walked me through exactly what they planned to do and how long it was going to take. Not only did it take significantly less time than expected but the problem was not nearly as severe as I'd feared. Dee explained exactly what work had been done, detailing how the problem was fixed. I've never had such a positive experience in a service shop and Dee definitely represented the dealership in an exemplary way! More

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Great team! I brought my Forrester in for the 45000 mile check. Lucky I did because the rear brakes needed to be replaced. The service personnel were all very cou I brought my Forrester in for the 45000 mile check. Lucky I did because the rear brakes needed to be replaced. The service personnel were all very courteous and efficient as they always are. This is why I will keep coming back. Also the new facility is very nice and state of the art. More

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service department Highly recommend this dealership for service needs you don't want to do or cant. The times that I had my car repaired there it was always less than th Highly recommend this dealership for service needs you don't want to do or cant. The times that I had my car repaired there it was always less than the initial quote for things like it didn't take as long as expected or for parts that were not required. A huge thing for me is they do not try to sell or service things you don't want. They bring up certain issues but just saying no is enough for them. More

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