DeeDee Brenaman | Page 6

Nice people to deal with, just hope Southern Ram across the street is as good, have appointment with them this morning. Diagnostics fee seems high the street is as good, have appointment with them this morning. Diagnostics fee seems high More

by whloving Verified Customer Verified Customer

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Have had oil changes and tire rotations done here a few times with no issues since I had purchased the truck here and they included a couple free services. Had an appointment scheduled for a routine oil ch times with no issues since I had purchased the truck here and they included a couple free services. Had an appointment scheduled for a routine oil change and tire rotation for 1:00pm and I decided to stay and wait since it’s a routine job. The technician didn’t touch the truck until 3:00pm. After the service was complete around 4:30, they said I had a tire sensor fault and that one of them was inoperable. All four of them were working fine before I dropped the vehicle off. So it was odd to me that it’s not working all of sudden. The quick service folks quoted me roughly $150 to replace it. Didn’t seem right to me, since it was working fine before the tire rotation. Sounds like the technician mishandled it and now they were trying to get me to pay them to fix it. Super shady to be honest. I do not intend to Southern Chevrolet again for this type of service, and intend to tell my friends and colleagues in the local area about it. More

by austingroner Verified Customer Verified Customer

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Very little wait time, extremely satisfied DeeDee was very pleasant and knowledgeable She took good care of me! very pleasant and knowledgeable She took good care of me! More

by FREEBIRDIE49 Verified Customer Verified Customer

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Just in for a state inspection, on a corvette. Removed the old sticker, left the goo on the windshield, put the sticker in a different spot. Now I see goo on the windshield of my corvette. Removed the old sticker, left the goo on the windshield, put the sticker in a different spot. Now I see goo on the windshield of my corvette. More

by vmijoe Verified Customer Verified Customer

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Service technician was sloppy. Left spilled fuel all under truck after replacing fuel filter. Did not clean up well. Left spilled fuel all under truck after replacing fuel filter. Did not clean up well. More

by JJPHIPPINS27 Verified Customer Verified Customer

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Quick, convenient, and offered a ride if needed. Service express was exactly that. It was quick, convenient, and they were able to take a drop off in the same day Service express was exactly that. It was quick, convenient, and they were able to take a drop off in the same day More

by Braunshausen1015 Verified Customer Verified Customer

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Very good service and very helpful and friendly Enjoyed the people and they explained everything well and were very patient and knowledgeable and kind the people and they explained everything well and were very patient and knowledgeable and kind More

by JKJOHNKAY7 Verified Customer Verified Customer

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Service staff very polite and helpful and informative. Waiting room and rest room clean and welcoming. Waiting room and rest room clean and welcoming. More

by SYLVESL56 Verified Customer Verified Customer

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Very happy with overall service and interaction with the Service Representative. Perhaps during the next service visit, when checking fluid levels, they will refill the windshield washer fluid. Lookin Service Representative. Perhaps during the next service visit, when checking fluid levels, they will refill the windshield washer fluid. Looking forward to the next service visit! D.Marcussen Portsmouth VA More

by Dmarcussen1369 Verified Customer Verified Customer

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The service desk personnel were knowledgeable, professional and very accommodating for my needs. It was a frustrating slow leak that had been looked at twice before. The very thin nail was not vis professional and very accommodating for my needs. It was a frustrating slow leak that had been looked at twice before. The very thin nail was not visible from the outside but was finally noticed when they looked.on the inside. More

by dwbrickey Verified Customer Verified Customer

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