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Alex Adams
45 Reviews
Dealership Experience
1 yr
Industry Experience
1 yr
Languages Spoken
English
45 Reviews
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45 Reviews of Alex Adams
April 30, 2026
For the exception of Alex, my experience with this dealership was abysmal. The main complaint I had for bringing in my car was never fixed and it has gotten worse since picking up my car. Good luck ge dealership was abysmal. The main complaint I had for bringing in my car was never fixed and it has gotten worse since picking up my car. Good luck getting anyone on the phone on a Saturday. I show up after no one picking up and the gentlemen working were just sitting there. This place has lost my business. Will not be back. More
by BARTON.FIELDSRN
Verified Customer
April 19, 2026
Get help only came for a oil change it took maybe 2 hours. The service person was great hours. The service person was great More
by smithearvin
Other Employees Tagged: Stephen Harvell
April 17, 2026
I worked with Alex as Maintenance Advisor for headlamp replacement. A problem presented itself that seemed lie a manufacturing defect. Quick scheduling for a second replacement. The problem wasn't fixed, replacement. A problem presented itself that seemed lie a manufacturing defect. Quick scheduling for a second replacement. The problem wasn't fixed, so a 2nd mfr defect? They expedited troubleshooting with their top tech and discovered that it was the plug. The corrosion should've been discovered on the initial work so the dealership cut me a break on labor. It was the right thing to do and I'm glad they did it with a smile. This was on the 2nd of 3 cars we've purcheased there. More
by dwbrickey
April 15, 2026
Great customer service, attention to detail, and friendly. This is by far the best service department ever! friendly. This is by far the best service department ever! More
by llsmith78
Other Employees Tagged: Stephen Harvell, DeeDee Brenaman, Nancy Gennarelli
April 07, 2026
Don’t understand why it takes over 2 hours to get an Oil change when you make an appointment. Been there twice now and both over 2 hours. I said yes to recommending you guys but will have to think about it. change when you make an appointment. Been there twice now and both over 2 hours. I said yes to recommending you guys but will have to think about it. 2 hour wait to me is unsatisfactory. 1 hour maybe, 1.5 Max. More
by ALLENSIMS7
Other Employees Tagged: Steven Santomieri, Danny Peterson, Joe Gonzalez, Jim Misjak
March 18, 2026
Dealership service team was very helpful and they made sure I was informed through out my appointment/work service sure I was informed through out my appointment/work service More
by klj135
Other Employees Tagged: Nancy Gennarelli
March 11, 2026
They were very welcoming and the service was professional and swift. The waiting area for the customers was spacious and very accommodating. I would recommend Southern to anyone. and swift. The waiting area for the customers was spacious and very accommodating. I would recommend Southern to anyone. More
by jrdrewery
Other Employees Tagged: Stephen Harvell, DeeDee Brenaman, Jim Misjak, Nancy Gennarelli, Ray Korchak
February 26, 2026
Excellent service and amazing employees. I would definitely recommend anybody needing a service on their vehicles to give southern a try! I would definitely recommend anybody needing a service on their vehicles to give southern a try! More
by Ml_H3lix
February 25, 2026
This was my first time having my truck serviced at Southern Chevrolet. They did a great job and I was very happy with the Service Team. I will definitely be back! Southern Chevrolet. They did a great job and I was very happy with the Service Team. I will definitely be back! More
by Locutus
Other Employees Tagged: Charles LeMaire, Nancy Gennarelli
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