Alex Adams
Alex Adams at Southern Chevrolet

Alex Adams

Service Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

Contact Me
4.6
41 Reviews

Dealership Experience

11 mos

Industry Experience

11 mos

Languages Spoken

English English

4.6

41 Reviews

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41 Reviews of Alex Adams

April 07, 2026

Dealership Rating
Employee Rating

Don’t understand why it takes over 2 hours to get an Oil change when you make an appointment. Been there twice now and both over 2 hours. I said yes to recommending you guys but will have to think about it. More

by ALLENSIMS7
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 09, 2026

Southern Chevrolet responded

We appreciate your feedback and are eager to better your return experience.

March 26, 2026

Dealership Rating
Employee Rating

Alex had my truck fixed quickly and was very friendly! I will be back in the future! More

by Jess
Service Price Transparency
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Recommend Dealer
Yes

March 18, 2026

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Dealership service team was very helpful and they made sure I was informed through out my appointment/work service More

by klj135
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nancy Gennarelli

Mar 19, 2026

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 11, 2026

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Employee Rating

They were very welcoming and the service was professional and swift. The waiting area for the customers was spacious and very accommodating. I would recommend Southern to anyone. More

by jrdrewery
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2026

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 26, 2026

Dealership Rating
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Excellent service and amazing employees. I would definitely recommend anybody needing a service on their vehicles to give southern a try! More

by Ml_H3lix
Service Price Transparency
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Recommend Dealer
Yes

February 25, 2026

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This was my first time having my truck serviced at Southern Chevrolet. They did a great job and I was very happy with the Service Team. I will definitely be back! More

by Locutus
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Recommend Dealer
Yes

February 14, 2026

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We loved and appreciated the serviced that was given by everyone that helped my son purchase his first vehicle. Thank you so such. More

by LORAHINTON348
Service Price Transparency
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Recommend Dealer
Yes

February 13, 2026

Dealership Rating
Employee Rating

The oil change on my car was in good time. They checked the air pressure in the tires and the low air indicator went off. Checked all fluids, brake discs and tires tread. I would refer to a fr More

by Jlhyman1
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Recommend Dealer
Yes

Other Employees Tagged: DeeDee Brenaman

January 25, 2026

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Employee Rating

The service representative is knowledgeable and courteous . The car was ready in a timely manner More

by IiiiiiiiiiiiG
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: DeeDee Brenaman

January 16, 2026

Dealership Rating
Employee Rating

After waiting three weeks and a $5062. 00 Bill I got my truck . After one day I had to bring it back for the same thing I brought it in to get fixed. I'm concerned now what else did they no More

by willduc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 27, 2026

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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