Demetrius Hall Jr

Our experience buying this car was stress free snd we came to the desired agreement good for both us and Casey. came to the desired agreement good for both us and Casey. More

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The entire purchasing process was extremely pleasurable. The staff is very knowledgeable and took great care to ensure we were satisfied. The staff is very knowledgeable and took great care to ensure we were satisfied. More

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Mr. Demetrius Hall made my sales experience amazing. Leasing a car on a non-banking day, near closing time, and during heavy thunderstorms was certainly not the ideal choice, but it was one I made nonet Leasing a car on a non-banking day, near closing time, and during heavy thunderstorms was certainly not the ideal choice, but it was one I made nonetheless. Demetrius didn't bat an eye. My original vehicle of choice was out on loan, but that wasn't an issue. He quickly presented a similar X5 with comparable features. It had all the safety features I wanted and an even better color scheme. When he noticed it was my birthday, he surprised me by placing a pink bow on the car while I finalized the paperwork with Mr. Trey Leggett. Both gentlemen were highly professional, answered all of my questions, and made the entire experience enjoyable. More

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The Dealership is in great condition and employees are extremely friendly. They work with you through the entire process and help wherever needed. Kellen is very patient and i am highly pleased with my ex extremely friendly. They work with you through the entire process and help wherever needed. Kellen is very patient and i am highly pleased with my experience. More

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Loved coming back to purchase my second BMW from here! All the staff was amazing and worked effortlessly to find me exactly what I was looking for! I will always come back to buy from them! All the staff was amazing and worked effortlessly to find me exactly what I was looking for! I will always come back to buy from them! More

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I drove 50 miles to this dealership because of my prior experience with them. They are very customer oriented. experience with them. They are very customer oriented. More

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Currently on my 3rd BMW, (2) from this dealer, seamless process, never an issue. Demetrius also provided information that made tracking the vehicle convenient, time of delivery was also as project seamless process, never an issue. Demetrius also provided information that made tracking the vehicle convenient, time of delivery was also as projected More

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Demetrius is amazing! Knowledgable, professional, and responsive. Top notch service and made my experience of buying my first BMW very memorable! Knowledgable, professional, and responsive. Top notch service and made my experience of buying my first BMW very memorable! More

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Sharonda was very nice and professional and made me feel good about my purchase. She made sure I got everything I deserved. She’s a beast. good about my purchase. She made sure I got everything I deserved. She’s a beast. More

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Danisha was attentive to my interests in automobiles. She listened, asked probing questions, and the rest flowed naturally. She was calm, not overbearing in getting me to a place that maybe I did not w She listened, asked probing questions, and the rest flowed naturally. She was calm, not overbearing in getting me to a place that maybe I did not want to be. Helped in every manner. One of the best car purchasing experiences, in our tactical business relationship, ever. Macrocsopically, there were a few disconnects, that, while not game-stoppers, do contribute to that 1% that differentiate Casey from all others. The car was not ready for me at pickup time - battery charging was not complete; minus the Genius experience, which was good, I spent an additional 2-plus hours in the store, before I was ready to depart. I love all of these folks, but there seemed to be a slight disconnect in between process steps. Sales manager was great. The finance guy was great….the people worked with the process they had. Lastly, I forwarded an email that I would have loved be shared with the people working on the assembly line…..to connect their efforts to delivering a wonderful car to a customer they did not know. My intention was to close that gap….my own leadership experience tells me that this matters when it comes to job satisfaction. More

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