Emery Draughn

My experience at the dealership and with Kellen and his team was great! They got me in the car I wanted at the price I wanted with no hassle. It gave me great relief to get back in a new car again. The de team was great! They got me in the car I wanted at the price I wanted with no hassle. It gave me great relief to get back in a new car again. The dealership is new with all the technology and amenities for you to have the best experience!! More

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Bobby Hargrove is An absolute Gem , amazing product knowledge , very patient , monumental hospitality . he is highly reccommended to ALL of my family and friend , and people i font know as well .he is knowledge , very patient , monumental hospitality . he is highly reccommended to ALL of my family and friend , and people i font know as well .he is the gentleman you need when car shopping More

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I have previously owned three BMW's , two of which I bought from a different salesman. After the way I was treated at the second purchase I vowed to never purchase through him again. I told Joseph Hargr bought from a different salesman. After the way I was treated at the second purchase I vowed to never purchase through him again. I told Joseph Hargraves that if I ever bought another, I would come see him. That was over 10 years ago. Last May I purchased with Joseph and this August I traded that vehicle and purchased another with Joseph. He is polite, respectful, soft spoken, and honest. And he is a sharp dresser. He will tell you exactly what you can get and it will be the truth. If you plan on purchasing a BMW, see Joseph Hargraves at Casey BMW. Love you Joseph! More

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Bobby is completely over the top. He’s been helping me for hours because I’m an idiot on electronics and we’ve had a few problems and he’s gone through all of them and Cell them all a He’s been helping me for hours because I’m an idiot on electronics and we’ve had a few problems and he’s gone through all of them and Cell them all amazing actually amazing. He’s one of a kind he’s a gentleman and a scholar and you’re lucky to have them. More

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I had an outstanding experience working with my Kellen. He was patient, knowledgeable, and never made me feel pressured or uninformed throughout the process. Although I initially came in focused on one spe He was patient, knowledgeable, and never made me feel pressured or uninformed throughout the process. Although I initially came in focused on one specific model, he took the time to understand the type of vehicles I’d been driving for the past 15+ years and thoughtfully introduced me to other classes that were an even better fit for my preferences. I visited the dealership several times while making my decision, and he remained patient and responsive every step of the way, answering every text message promptly and making me feel comfortable asking questions. Once I decided on the exact vehicle I wanted, he located it and had it on its way within the week. Even after the sale, he continued to answer my questions and made sure I was completely comfortable with my purchase. I highly recommend him to anyone looking for a knowledgeable, attentive, and genuinely customer-focused car-buying experience. Ask for him personally —he has the patience and an no-pressure vibe even if you’re undecided and just looking! More

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Bobby is probably one of the most patient sales rep I’ve ever met. Very punctual, courteous and he will work very hard to get you the deal that you’re comfortable with. Honestly, this is probably on ever met. Very punctual, courteous and he will work very hard to get you the deal that you’re comfortable with. Honestly, this is probably one of the only sales reps I’ve ever met that didn’t upset and the whole car buying process went good. I’d recommend him anytime! More

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Kellen Pluto provided exceptional service, and this dealership was truly a breath of fresh air. Honest, ethical, transparent, and genuinely customer-focused from start to finish. I came in with a ve dealership was truly a breath of fresh air. Honest, ethical, transparent, and genuinely customer-focused from start to finish. I came in with a very difficult situation, carrying significant negative equity, and Kellen made what felt impossible happen. He worked hard, found solutions, and helped absorb more than half of it, something I honestly did not think could be done. What stood out the most was that Kellen truly listens. He is personable, attentive, upfront, and works hard to find the best solution for his customers. No pressure, no games, just honest guidance and someone who genuinely works for you. If you are looking for a salesperson who will listen, fight for the best deal possible, and make the impossible happen, I highly recommend Kellen Pluto and this dealership. More

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Kellen was amazing. From the first contact he was very responsive, even on his day off. I was very undecided and kept going back and forth between two different cars. He From the first contact he was very responsive, even on his day off. I was very undecided and kept going back and forth between two different cars. He was very patient and worked with me on both. I took the night to think about it and came back with a totally different car. He didn't push me on anything and tried and got my desired payment. More

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Bobby met me as I entered the dealership, and already won me over with his smile. I told him what I was looking for and he immediately got to work. We test drove two cars- and let me tell you this man comes me over with his smile. I told him what I was looking for and he immediately got to work. We test drove two cars- and let me tell you this man comes from good people. He carried my bag, he got the doors for me, he called me ma’am and Mrs. Proctor. His charming demeanor and honest approach were top notch and made us instant friends. He likes to say I’m now family- and he isn’t just being a salesman. No tactics. Just a good southern boy who treated me so well. Ask for him. But listen ladies, he’s a taken man so don’t go falling in love with him. I’m a married Christian older lady and I sure did 🥹🩷. Thank you Bobby, my brother! I love love love my new BMW X5! More

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The Dealership is in great condition and employees are extremely friendly. They work with you through the entire process and help wherever needed. Kellen is very patient and i am highly pleased with my ex extremely friendly. They work with you through the entire process and help wherever needed. Kellen is very patient and i am highly pleased with my experience. More

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