Demetrius Smith

If I could give them a "0" I would they scammed us bc we were vulnerable. Put us in the worst financial situation we have ever been in were vulnerable. Put us in the worst financial situation we have ever been in More

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The pre-sales experience was pretty standard, they say what they think they need to say to make you feel good and close the sale. For my part I was happy with my trade offer and the price of the new vehic what they think they need to say to make you feel good and close the sale. For my part I was happy with my trade offer and the price of the new vehicle. I purchased a very gently used 2025 Sienna, under 5k miles. Where the experience went from standard to abysmal was a little over a week later I started the vehicle and got a check engine light. I called the dealer to see if they could read the code and was told because it was under 10k miles I had to take it to a Toyota dealership, the closest is over 45 min away. I asked if they could just read the code so I would know if it was safe to drive almost an hour away and was told it would cost $130 odd dollars. Not being willing to check the code on a $45k vehicle purchased roughly a week ago is ridiculous. They also needed to touch up some paint that was scratched while it sat on the dealer lot and I had to call back in to set that up. I confirmed with the salesman which spots I was expecting to by fixed and they didn't fix them all. Not only that but the spot they did fix looks like it was touched up with nail polish and a hair dryer. Overall, the moment I agreed to make the purchase the dealer ceased to really care about me or my time. More

by joel74 Verified Customer Verified Customer

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Everything went smooth , the process wasn’t hard! !! My salesman put me in the perfect car . !! My salesman put me in the perfect car . More

by jblanton1995 Verified Customer Verified Customer

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Norma was quite the “pickle” (our little inside joke for the day). She made my time in the service department enjoyable as well as the rest of the staff. I appreciate her answering all of my questions. I gi the day). She made my time in the service department enjoyable as well as the rest of the staff. I appreciate her answering all of my questions. I give her two thumbs up!! 🙂 More

by GLAMOROUSS143069 Verified Customer Verified Customer

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Great salesman. Downhill from there. Too much fun and games in the showroom. Very tired facility. Folding tables set up in the middle of everything for buyer negotia Downhill from there. Too much fun and games in the showroom. Very tired facility. Folding tables set up in the middle of everything for buyer negotiations. Finance department personnel inexperienced and c/o being SO busy. Also asked us to take out extended warranties because her pay is better with them. We returned because of our salesman, Demetrius. No one or nothing else. More

by fayeregenfuss Verified Customer Verified Customer

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Very polite and professional. I was very happy with the service I received while there. I was very happy with the service I received while there. More

by FORESTK1952 Verified Customer Verified Customer

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The dealership was friendly, professional and extremely helpful. I enjoyed my experience. Thank you so much helpful. I enjoyed my experience. Thank you so much More

by TPETERSON1222 Verified Customer Verified Customer

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Dean was super helpful in finding the car I wanted. He did a great job listening to my concerns/wants and hooked me up with an affordable and cool car. He did a great job listening to my concerns/wants and hooked me up with an affordable and cool car. More

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Friendly staff, fair pricing, transparent process, and excellent service made buying my car smooth and stress-free. excellent service made buying my car smooth and stress-free. More

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Demetrius is a skilled salesman who knows how to get you engaged in the car buying process he is very knowledgeable and very professional engaged in the car buying process he is very knowledgeable and very professional More

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