Denis Brady
Denis Brady at Lincoln of Wayne

Denis Brady | Page 4

Client Advisor

Lincoln of Wayne

1910 State Route 23
Wayne, NJ 07470

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rated
101 Reviews

Part of the Lincoln of Wayne Family Since: 2018 Denis is the type of person who will go out of his way to make sure that each client leaves with smiles on their face. One of his most memorable experiences was staying two hours after closing to ensure a client's car was finished so they could make their vacation. They were thrilled and grateful. Denis was not always from the East Coast. He grew up in The Centennial State, Colorado. During his free time, he enjoys being outdoors. Favorite quote: "Living the Dream."

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101 Reviews

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Dealership Experience

7 yrs, 10 mos

101 Reviews of Denis Brady

June 29, 2021

Dealership Rating
Employee Rating

Always honest....always dependable.....always do the job they say they are doing......tell you what it's gonna cost before they do the repair More

by prettjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Frey, Kevyn Cruz , Stephanie Molfetas

Jul 06, 2021

Lincoln of Wayne responded

Thank you so much for the 5 stars and positive feedback. We believe an informative and transparent repair process is the only way. This way our guests and our team have peace of mind and confidence! We appreciate you and your support. We are always here for you! Live well and be happy Peter Spina Jr - Executive Vice President Lincoln of Wayne 973-696-9700 x7226

June 24, 2021

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Employee Rating

Very professional and courteous staff. The waiting time we a bit excessive. More

by dmbarna21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Lincoln of Wayne responded

Thank you for the kind words! I apologize that you felt the wait was excessive. We offer services such as Pick up and Delivery, Complimentary Loaner Vehicles, and Shuttle Services to keep our guests on the move. Please let me know if there is ever anything I can do to assist with scheduling these for you. Time is our most valuable asset, we want to preserve yours! Live well and be happy Peter Spina Jr - Executive Vice President Lincoln of Wayne 973-696-9700 x7226

June 11, 2021

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Employee Rating

You can not complain about the way you are treated when your car is being serviced. They are upfront about how long it will take. More

by CHeiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Frey, Kevyn Cruz , Stephanie Molfetas

Jul 06, 2021

Lincoln of Wayne responded

Thank you for the 5 stars! We appreciate the feedback and support. Our team understands the importance of a transparent repair process. I am happy to hear that you were satisfied! Live well and be happy Peter Spina Jr - Executive Vice President Lincoln of Wayne 973-696-9700 x7226

June 05, 2021

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Employee Rating

I’ve been a Lincoln customer for years and all my dealings have been with Lincoln of Wayne and I am very happy with the sales service and body shop More

by Jlatrecchia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Federico , Wilton Estrella, Stephanie Molfetas

Jun 08, 2021

Lincoln of Wayne responded

Thank you so much Mr. Latrecchia for your years of support and dedication to our brand. We are very grateful for you and for the opportunity to assist with your MKZ! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

May 31, 2021

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Employee Rating

Not happy with my service for the first time! Computer Not happy with my service for the first time! Computer not cleared, screen cleared, tires not equal with air, seats not cleaned Not a good service More

by michellejvolpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 04, 2021

Lincoln of Wayne responded

Thank you Ms Volpe for bringing this to our attention. I appreciate you giving us the opportunity to pick it up today and take care of everything. We are always here for you! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne - 973-696-9700 x7226

May 28, 2021

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Employee Rating

I am not one for posting reviews, but in light of changes industry wide, I would like to especially acknowledge my business relationship with Lincoln of Wayne, where I have been a patron since 2004. I have r More

by michael l
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Spina, Rona Spina, Joe Cucuzza, Nicholas Frey, Kevyn Cruz, Joe Maass , Crystal Delucca, Wilton Estrella, Stephanie Molfetas

Jun 05, 2021

Lincoln of Wayne responded

Thank you so much for your thoughtful review and for your years of dedication and loyalty. It's relationships like ours that are the foundation of our family business. I am pleased to hear that our team has helped make servicing and maintaining your Lincolns effortless through the years. I am especially pleased to hear that Wilton has made your experiences so special. I couldn't agree with you more, Wilton is truly the best of the best and an inspiration for us all! Thank you again, we are all very grateful to have you as a valued member of our Lincoln of Wayne family. Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9 700 x7226

May 25, 2021

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Employee Rating

Lincoln of Wayne always has prompt and professional service. This is my third vehicle and my fourth will be a Lincoln as well. Would not go to any other place. More

by Jolene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Lincoln of Wayne responded

Thank you so much for your loyalty and continued support! We look forward to helping you out always.. on your fourth and then again on your fifth! We appreciate you :) Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

May 12, 2021

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Employee Rating

We have had an amazing experience here. Started with our amazing salesperson Wilton. Highly recommend using him. He is knowledgeable, friendly, and helpful. Wayne location also has a ton of inventory and wo More

by SMK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Cucuzza , Wilton Estrella

Jul 06, 2021

Lincoln of Wayne responded

Thank you so much for the 5 stars and positive feedback. Wilton is the best of the best... truly passionate about our brand and our guests! We are always here for you and promise to keep exceeding your expectations! We appreciate you and your support! Live well and be happy Peter Spina Jr - Executive Vice President Lincoln of Wayne 97 3-696-9700 x7226

May 09, 2021

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Employee Rating

Repair service not like it used to be. Had my 2003 town car, with under 80,000 miles, checked out and repairs made. I had problems that were half rectified and today my car is still not working like it sh More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 05, 2021

Lincoln of Wayne responded

Mike I am so sorry to hear that you were not completely satisfied with your most recent visit with us. Please reach out to me directly anytime. We are always looking for ways to improve and grow to better serve our guests. If you have been doing business with us for some time I am sure you would agree that we leave guests feeling comfortable and confident with their repairs. If this was not the case I would appreciate the opportunity to personally make it right. Thank you for leaving this review and bringing your concern to my attention. Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

April 29, 2021

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Employee Rating

Good people, great courteous service. This is my fourth vehicle and will continue to be a Lincoln owner and do business at Wayne Lincoln as long as they continue to treat me the way they have for the last More

by drawlins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Siebenaler

May 03, 2021

Lincoln of Wayne responded

Thank you so much for your continued loyalty and support. I promise we won't take it for granted and will always treat you the same way and better year after after year! We appreciate you! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

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