New tires installed quickly fair price customer friendly
competent polite service staff easy to deal with
Need to eliminate the twenty five word requirement too long
competent polite service staff easy to deal with
Need to eliminate the twenty five word requirement too long
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by Rmsmas75
Jan 28, 2021 -
Lincoln of Wayne responded
Thank you so much for giving us the opportunity to help with your new tires. I am pleased to hear that your experience was a positive one. We work with all departments to always ensure fair pricing for our guests and focus on creating a fun and efficient guest experience. If you ever need anything at all just let us know! Sorry about the review length requirement... we will pass that feedback along. :)
Live well and be happy
Peter Spina Jr - General Manager
Lincoln of Wayne 973-696-9700 x7226
I am not completely satisfied with the service The day I
I am not completely satisfied with the service
The day I left dealer Dec 22 late in day as they were closing service Had just bought new tire
And
I am not completely satisfied with the service
The day I left dealer Dec 22 late in day as they were closing service Had just bought new tire
And service my 2019 MKC for a total of $362
Right out of service tire pressure would not register and oil change light coming on DUE FOR SERVICE These were never checked Will need to return. Very inconvenient!
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by bunu63
Jan 08, 2021 -
Lincoln of Wayne responded
I am so sorry for the inconvenience. That is definitely not in line with what we would expect either. I would be happy to look into things further for you. Also, I would be happy to offer you our Pick up and Delivery service this way you are not inconvenienced with a return visit. It sounds like the the Maintenance reminder needs to be reset, which is a quick item and if the pressure is not registering correctly the sensor may need to be diagnosed further. I spoke with my manager in regards to your situation and we look forward to opportunity to assist. Please feel free to contact me directly to coordinate everything for you personally.
Live well and be happy
Peter Spina Jr - General Manager
Lincoln of Wayne 973-696-9700 x7226
Service was completed, employees fabulous, all questions
answered and lounge area, safe, clean and inviting. Very happy with the service. Will definitely be a repeat client.
answered and lounge area, safe, clean and inviting. Very happy with the service. Will definitely be a repeat client.
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by Jodicrisera1
Jan 13, 2021 -
Lincoln of Wayne responded
Thank you so much for the positive review and for your support. Especially in todays times, our guests safety, health and comfort are at the forefront of of our processes. We truly appreciate the opportunity to service your vehicle and look forward to seeing you again soon!
Live well and be happy
Peter Spina Jr - General Manager
Lincoln of Wayne 973-696-9700 x7226
Jan 13, 2021 -
Jodicrisera1 responded
You’re very welcome! Thank YOU for your great service!
As always great service done in a timely manner. It was
easy to set up the appointment and Lincoln of Wayne always communicated a head of time.
easy to set up the appointment and Lincoln of Wayne always communicated a head of time.
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by phill3dp
Jan 13, 2021 -
Lincoln of Wayne responded
Thank you so much for your positive review. I am pleased to hear that our team maintained communication. We feel that is one of the most important things! We appreciate your support and hope to see you again soon!
Live Well and be happy
Peter Spina Jr - General Manager
Lincoln of Wayne 973-696-9700 x7226
It was my first time using this dealership as I am new to
the area. They were wonderful. They delivered a loaner to me and picked up my car and then delivered my car back to me So easy and so accommod
the area. They were wonderful. They delivered a loaner to me and picked up my car and then delivered my car back to me So easy and so accommodating. Great dealership
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by jerseygirl
Jan 13, 2021 -
Lincoln of Wayne responded
Thank you for the positive review and welcome to the neighborhood! I am pleased to hear that our Pick up and Delivery services were convenient for you. Our goal is to always make sure your experience with us is effortless. Should you need anything at all, we are here for you! Thank you again!
Live well and be happy
Peter Spina Jr - General Manager
Lincoln of Wayne 973-696-9700 x7226
The Lincoln of Wayne always provides me with a reliable
and fast service by professional and helpful people. The waiting area is nice and clean👍
and fast service by professional and helpful people. The waiting area is nice and clean👍
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by byeve
Dec 15, 2020 -
Lincoln of Wayne responded
Thank you so much for your positive feedback and for your continued trust and support! I am pleased to hear you were comfortable in our waiting area as well. We have taken extended measure to keep everyone safe during these times. Thank you again!
Live well and be happy
Peter Spina Jr - General Manager
Lincoln of Wayne 973-696-9700 x7226
The service is always good, you're treated with respect
and always being honest. I will recommend this dealer in a hearbeat. Thank you! Keep up the good work.
and always being honest. I will recommend this dealer in a hearbeat. Thank you! Keep up the good work.
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by Frank
Dec 15, 2020 -
Lincoln of Wayne responded
Thank you Frank! We believe in building relationships for life and know that there are no short term answers to this. This is why honesty and transparency is at the forefront of everything we do. We truly appreciate your recommendation, that is the highest compliment we could receive. We promise to keep working even harder to continue to exceed your expectations! :)
Live well and be happy
Peter Spina Jr - General Manager
Lincoln of Wayne 973-696-9700 x7226
I'm very pleased. It was a two hour wait because of coved
but when I saw my car so sparkling clean, it was well worth it. Will definitely return for further maintenance.
but when I saw my car so sparkling clean, it was well worth it. Will definitely return for further maintenance.
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by Bschlendorf
Dec 02, 2020 -
Lincoln of Wayne responded
Thank you so much for the positive feedback and for the consideration of time. We have added new processes and procedures that may take a little longer but are designed with our guests health in mind! Thank you for the support, we look forward to seeing you again soon!
Live well and be happy
Peter Spina Jr - General Manager
Lincoln of Wayne 973-696-9700 x7226
Got my oil changed on my new 2020 Lincoln Aviator and my
oil change required service light is still on. I can’t make it go away. Did they change the oil or not???
oil change required service light is still on. I can’t make it go away. Did they change the oil or not???
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by hpd102
Other Employees Tagged:
Tim Cirule
Dec 08, 2020 -
Lincoln of Wayne responded
I am so sorry to hear that your Oil Change Reminder was not reset. We can have one of our representatives come right to you to correct the settings. Also, if you prefer we could walk you through it over the phone or video chat. I am very sorry for the inconvenience. The reset is in the menu options...Please feel free to reach out to me directly to discuss further. I would love the opportunity to connect some more and make up for the inconvenience!
Live well and be happy
Peter Spina Jr - General Manager
Lincoln of Wayne 973-696-9700 x7226
The service I received was excellent , I enjoyed a
The service I received was excellent , I enjoyed a buttered bagel and a piece of crumb cake which was delicious. The service manager kept me info
The service I received was excellent , I enjoyed a buttered bagel and a piece of crumb cake which was delicious. The service manager kept me informed as to when my car would be done . The wait was very comfortable and when the car was done I received a freshly serviced car and a complementary car wash and cleaning. I take my car here for service whenever my car is due. I am very pleased with the care they take of my Lincoln MKZ and I trust the people who are caring for my car. They do not take short cuts and if I were unable to bring my car they would send some one to pick it up from my place of business and leave me a loaner car. I have been Leasing my Lincolns from Wayne Lincoln for over 10 years now and have always received exceptional care and serve from this superb dealership.
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by samtheman
Nov 05, 2020 -
Lincoln of Wayne responded
Thank you so much for your support and years of dedication. We are honored to take care of you and your MKZ and promise to never take your trust for granted. You are right, we feel there are no shortcuts in our line of work. This applies to our service department and even our detail department. We took our car wash out years ago in place for washing every vehicle by hand! I am pleased to hear that you have had the opportunity to take advantage of our pick up and delivery services as well. We want to always make sure that servicing your MKZ is effortless. We are very grateful to have you be part of our Lincoln of Wayne family.
Live well and be happy
Peter Spina Jr - General Manager
Lincoln of Wayne 973-696-9700 x7226