Denis Brady
Denis Brady at Lincoln of Wayne

Denis Brady | Page 6

Client Advisor

Lincoln of Wayne

1910 State Route 23
Wayne, NJ 07470

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rated
101 Reviews

Part of the Lincoln of Wayne Family Since: 2018 Denis is the type of person who will go out of his way to make sure that each client leaves with smiles on their face. One of his most memorable experiences was staying two hours after closing to ensure a client's car was finished so they could make their vacation. They were thrilled and grateful. Denis was not always from the East Coast. He grew up in The Centennial State, Colorado. During his free time, he enjoys being outdoors. Favorite quote: "Living the Dream."

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101 Reviews

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Dealership Experience

7 yrs, 10 mos

101 Reviews of Denis Brady

January 22, 2021

Dealership Rating
Employee Rating

New tires installed quickly fair price customer friendly competent polite service staff easy to deal with Need to eliminate the twenty five word requirement too long More

by Rmsmas75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Frey

Jan 28, 2021

Lincoln of Wayne responded

Thank you so much for giving us the opportunity to help with your new tires. I am pleased to hear that your experience was a positive one. We work with all departments to always ensure fair pricing for our guests and focus on creating a fun and efficient guest experience. If you ever need anything at all just let us know! Sorry about the review length requirement... we will pass that feedback along. :) Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

January 04, 2021

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Employee Rating

I am not completely satisfied with the service The day I I am not completely satisfied with the service The day I left dealer Dec 22 late in day as they were closing service Had just bought new tire And More

by bunu63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 08, 2021

Lincoln of Wayne responded

I am so sorry for the inconvenience. That is definitely not in line with what we would expect either. I would be happy to look into things further for you. Also, I would be happy to offer you our Pick up and Delivery service this way you are not inconvenienced with a return visit. It sounds like the the Maintenance reminder needs to be reset, which is a quick item and if the pressure is not registering correctly the sensor may need to be diagnosed further. I spoke with my manager in regards to your situation and we look forward to opportunity to assist. Please feel free to contact me directly to coordinate everything for you personally. Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

December 20, 2020

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Employee Rating

Service was completed, employees fabulous, all questions answered and lounge area, safe, clean and inviting. Very happy with the service. Will definitely be a repeat client. More

by Jodicrisera1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Frey, Kevyn Cruz , Stephanie Molfetas

Jan 13, 2021

Lincoln of Wayne responded

Thank you so much for the positive review and for your support. Especially in todays times, our guests safety, health and comfort are at the forefront of of our processes. We truly appreciate the opportunity to service your vehicle and look forward to seeing you again soon! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

Jan 13, 2021

Jodicrisera1 responded

You’re very welcome! Thank YOU for your great service!

December 14, 2020

Dealership Rating
Employee Rating

As always great service done in a timely manner. It was easy to set up the appointment and Lincoln of Wayne always communicated a head of time. More

by phill3dp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Frey, Kevyn Cruz , Stephanie Molfetas

Jan 13, 2021

Lincoln of Wayne responded

Thank you so much for your positive review. I am pleased to hear that our team maintained communication. We feel that is one of the most important things! We appreciate your support and hope to see you again soon! Live Well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

December 14, 2020

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Employee Rating

It was my first time using this dealership as I am new to the area. They were wonderful. They delivered a loaner to me and picked up my car and then delivered my car back to me So easy and so accommod More

by jerseygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2021

Lincoln of Wayne responded

Thank you for the positive review and welcome to the neighborhood! I am pleased to hear that our Pick up and Delivery services were convenient for you. Our goal is to always make sure your experience with us is effortless. Should you need anything at all, we are here for you! Thank you again! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

December 10, 2020

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Employee Rating

The Lincoln of Wayne always provides me with a reliable and fast service by professional and helpful people. The waiting area is nice and clean👍 More

by byeve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2020

Lincoln of Wayne responded

Thank you so much for your positive feedback and for your continued trust and support! I am pleased to hear you were comfortable in our waiting area as well. We have taken extended measure to keep everyone safe during these times. Thank you again! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

December 09, 2020

Dealership Rating
Employee Rating

The service is always good, you're treated with respect and always being honest. I will recommend this dealer in a hearbeat. Thank you! Keep up the good work. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2020

Lincoln of Wayne responded

Thank you Frank! We believe in building relationships for life and know that there are no short term answers to this. This is why honesty and transparency is at the forefront of everything we do. We truly appreciate your recommendation, that is the highest compliment we could receive. We promise to keep working even harder to continue to exceed your expectations! :) Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

December 01, 2020

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Employee Rating

I'm very pleased. It was a two hour wait because of coved but when I saw my car so sparkling clean, it was well worth it. Will definitely return for further maintenance. More

by Bschlendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Lincoln of Wayne responded

Thank you so much for the positive feedback and for the consideration of time. We have added new processes and procedures that may take a little longer but are designed with our guests health in mind! Thank you for the support, we look forward to seeing you again soon! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

November 25, 2020

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Employee Rating

Got my oil changed on my new 2020 Lincoln Aviator and my oil change required service light is still on. I can’t make it go away. Did they change the oil or not??? More

by hpd102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tim Cirule

Dec 08, 2020

Lincoln of Wayne responded

I am so sorry to hear that your Oil Change Reminder was not reset. We can have one of our representatives come right to you to correct the settings. Also, if you prefer we could walk you through it over the phone or video chat. I am very sorry for the inconvenience. The reset is in the menu options...Please feel free to reach out to me directly to discuss further. I would love the opportunity to connect some more and make up for the inconvenience! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

November 02, 2020

Dealership Rating
Employee Rating

The service I received was excellent , I enjoyed a The service I received was excellent , I enjoyed a buttered bagel and a piece of crumb cake which was delicious. The service manager kept me info More

by samtheman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Cucuzza, Nicholas Frey, Kevyn Cruz , Matthew Georgatos, Stephanie Molfetas

Nov 05, 2020

Lincoln of Wayne responded

Thank you so much for your support and years of dedication. We are honored to take care of you and your MKZ and promise to never take your trust for granted. You are right, we feel there are no shortcuts in our line of work. This applies to our service department and even our detail department. We took our car wash out years ago in place for washing every vehicle by hand! I am pleased to hear that you have had the opportunity to take advantage of our pick up and delivery services as well. We want to always make sure that servicing your MKZ is effortless. We are very grateful to have you be part of our Lincoln of Wayne family. Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

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