Denise Leigh
Denise Leigh at Colonial Cadillac

Denise Leigh | Page 56

Service Advisor

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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4.9
603 Reviews
4.9

603 Reviews

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603 Reviews of Denise Leigh

September 06, 2021

Dealership Rating
Employee Rating

Very nice people fast service thanks colonial Cadillac. Definitely the best service in the New England area. Thank you. To keep me Escalade in good shape More

by neno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Cascio, John Seremetis , Christian Aylward, Andrew Mackillop

September 05, 2021

Dealership Rating
Employee Rating

Good prompt service, nice people and professional 👍. Car was ready on time. Jason the mechanic that worked on my car was excellent. Have 3 vehicles. They all come here More

by RIGGLEKENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Cascio

September 03, 2021

Dealership Rating
Employee Rating

Always a great experience. I would give them a 10 star if I could. They are always so helpful, knowledgeable and friendly! I would recommend to anyone More

by ADELIAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Rogers, Pete Cascio, John Seremetis, Adam Liebermann , Christian Aylward, Andrew Mackillop

August 30, 2021

Dealership Rating
Employee Rating

Denise Leigh has made me a Colonial Cadillac customer for life. I will buy more Cadillacs from Colonial because of her world-class customer service. My 2014 ATS needed 85k+ service as well as a MA State Insp More

by ANTHONY.DAURORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 30, 2021

Dealership Rating
Employee Rating

They’ve had my car for several weeks to identify and fix several concerning issues. My car is headed back to me tomorrow without anything fixed or identified. I’ve been told there is a system update coming More

by EMBERTODD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 30, 2021

Colonial Cadillac responded

Ember, I was made aware of your current situation. We will work closely with the manufacture and keep you informed when the update is available. I hope Randy and my staff did everything we can control in the situation. I apologize about your frustration. I am open to getting you out of your current lease at my expense. If this is an option you would like to take please contact myself or Randy to discuss.

Aug 30, 2021

EMBERTODD responded

Randy has been very courteous, but has not been able to identify the actual source of the problems. This is unfortunately NOT a lease. It was a purchase with a lot of money down. The current "solution" by the service department when I have repeated issues is, "when do you want to bring it in to have it fixed?" The larger issues is, the same things keep happening over and over again and eventually, it will not be under warranty. Then I will be stuck with a lemon and have to constantly pay out of pocket to fix the issues. Would be interested to see what you could do for me in terms of trade-in and purchase of a newer (non-lemon) year XT4.

August 28, 2021

Dealership Rating
Employee Rating

I would like give it a ten if I could. Great dealership from sales t service. My buying experience was great. I was in service for my 1st oil change My service advisor Denise Leighwas so friendly and nice, More

by George Dow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 27, 2021

Dealership Rating
Employee Rating

Always prompt with appointment time. Got me in in out for routine maintenance. Service staff keeps you informed. Professional and friendly!! Returned my vehicle cleaner that how I brought it in. P More

by William.j.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 25, 2021

Dealership Rating
Employee Rating

Recently had some major repairs done! Maintenance technician Dave explained everything. Great guy! Estimated repair cost was accurate. Peter and Denise are always pleasant and helpful! More

by PJS916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Cascio , Christian Aylward, Andrew Mackillop

August 25, 2021

Dealership Rating
Employee Rating

Excellent service, as always! Denise is great to work with -- always helpful and courteous, and takes the time to tell me what is happening. Top notch! More

by MBONACCI13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Cascio

August 24, 2021

Dealership Rating
Employee Rating

Colonial Cadillac went above and beyond to make my buying and service experience an extremely easy one. There is no other Cadillac dealership for me! More

by CAPPYRODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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