Denise Leigh

At 73 years old this by far is the best dealership from sales to service and body shop I would recommend my friends sales to service and body shop I would recommend my friends More

by zo6usa Verified Customer Verified Customer

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Colonial Cadillac Service Department does an excellent job taking care of our vehicles, us as customers and always keeps us informed as to what's going on. GREAT SERVICE! job taking care of our vehicles, us as customers and always keeps us informed as to what's going on. GREAT SERVICE! More

by CKULIKOSKI Verified Customer Verified Customer

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Service on my Escalade was amazing. Jim was awesome and kept me informed all day Jim was awesome and kept me informed all day More

by dnunes1 Verified Customer Verified Customer

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We have been and continue to be very satisfied customers of Colonial Cadillac since they took over from Olson Cadillac. We go back well over forty years with Cadillac and the professionalism and personal a of Colonial Cadillac since they took over from Olson Cadillac. We go back well over forty years with Cadillac and the professionalism and personal attention from all departments are exemplary!! Keep up the great work!! Thank for all your hard work and dedication. More

by JANIEWALDRON Verified Customer Verified Customer

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recently purchased a new 2027 Cadillac Vistiq from Colonial Cadillac of Woburn, and I could not be more pleased with the experience. From start to finish, everyone I worked with was courteous, helpful Colonial Cadillac of Woburn, and I could not be more pleased with the experience. From start to finish, everyone I worked with was courteous, helpful, professional, and genuinely committed to making the process a positive one. Alec Rogers was my first contact, and he made an excellent impression right away. He was friendly, courteous, and very helpful in explaining everything I needed to know about ordering the vehicle. During the two-month process, including the delays, Alec kept me updated and made sure I always knew where things stood. He also worked with me to provide a great price on the car, which I truly appreciated. Randy King was also wonderful to work with. When Alec was not available, Randy was there to answer my questions and make sure I had the information I needed. His support helped make the entire experience smooth and reassuring. Adam Liebermann was my salesperson when I picked up the car, and he spent a great deal of time with me going over the paperwork and documents. He was patient, thorough, and made sure everything was clearly explained. When I arrived, my new Vistiq was parked out front where you could not miss it, and it looked absolutely fantastic. The service team did an excellent job preparing the car and making it look its best. Adan also took the time to walk me through the technology and features of my new Vistiq, which was extremely helpful. Curtis Piwinski was always courteous and helpful as well. He answered the phone, passed messages along to the team, and helped keep communication moving. It was also very nice to meet him in person when I picked up my car. Finally, I want to recognize Denise Leigh in the Service Department. When I brought my car in for the state inspection, she arranged to have the car picked up, made sure the inspection was completed promptly, and let me know right away when it was done. She also connected me with someone who could answer my questions about charging the vehicle, which I greatly appreciated. Overall, my experience with Colonial Cadillac of Woburn was excellent. Alec, Randy, Adam, Curtis, and Denise all played an important part in making my purchase smooth, comfortable, and enjoyable. I would highly recommend Colonial Cadillac of Woburn to anyone looking for a new vehicle and a team that truly cares about its customers. More

by rs12k Verified Customer Verified Customer

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The colonial team is fast courteous and transparent. They go out of their way to make the service appointment as hassle free as possible They go out of their way to make the service appointment as hassle free as possible More

by adamsc9 Verified Customer Verified Customer

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Staff was courteous and professional, I waited at the dealership while my service was being done and I was in and out in good time. dealership while my service was being done and I was in and out in good time. More

by michaellydon64 Verified Customer Verified Customer

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Communication not to good went it came registering my VA Plate. Everything else was very acceptable. Freeman was exceptionly good with knowledge and personality. I would recommend the dealership. No proble Plate. Everything else was very acceptable. Freeman was exceptionly good with knowledge and personality. I would recommend the dealership. No problem. So far very happy with the transaction. More

by brucedebby Verified Customer Verified Customer

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Visited the dealership twice for the same issue and still not resolved, no navigation capabilities, very frustrating with this level of vehicle. Not clear the service department understands electric cars. not resolved, no navigation capabilities, very frustrating with this level of vehicle. Not clear the service department understands electric cars. More

by jmattstew Verified Customer Verified Customer

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Friendly and professional staff. Excellent service. I recommend Colonial Cadillac to all my contacts to use your Company products and services. Dr. Desai Excellent service. I recommend Colonial Cadillac to all my contacts to use your Company products and services. Dr. Desai More

by ldesai Verified Customer Verified Customer

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