Dennis Barrera | Page 9

Very friendly sales staf. No high pressure selling. Problems resolved quickly to customer satisfaction. Great pricing on vehicle. Questions andswered quickly and accurately. Staf did most of the legwor Problems resolved quickly to customer satisfaction. Great pricing on vehicle. Questions andswered quickly and accurately. Staf did most of the legwork to obtain rebate, so I didn't have to. Would highly recomend dealership. More

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I was completely satisfied with all aspects of this lease experience. Everyone I came in contact with was pleasant and friendly. I do not remember the name of the person who did the paper work to complete experience. Everyone I came in contact with was pleasant and friendly. I do not remember the name of the person who did the paper work to complete the process, but found him to be pleasant and friendly also. I am a repeat customer of Suburban Toyota because it is always nice to be there. Even though I did not have much contact with him other than to speak, I would also like to say part of the reason for my returning is because of the service person who handles all of my car maintance, Jim Kreger. I have complete confidence in him and even though this dealership is a very long way from where I live, I continue to return. More

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My last 3 cars have been a Ford product and I have had nothing but problems with the cars,service and the dealership's. My best friend, a Dr. Winston Htwe bought a car from Ray Borg about 12 years ago an nothing but problems with the cars,service and the dealership's. My best friend, a Dr. Winston Htwe bought a car from Ray Borg about 12 years ago and Winston has always had the best of service and kindness with Ray, so he has tried to keep in contact with Ray for any car needs, if it was service, or a new or used car for family or friends, he would alway say check with Ray Borg, he is a wonderful and kind, Nice American Man and he will treat you right and fair. This is what he shares with everyone, his brother, sister-inlaw, they have got 3 cars since here from back home from the help of Ray. Last Friday, I had to work and Winston said he would go and talk to Ray because I have had such bad Luck with other dealerships and Ray would never treat someone wrong and he is the best. Winston went and found Ray early and since Ray has had a promotion to Finance and he is not selling he shared with Winston that he had two wonderful Sales people that would be perfect to help him to find a car for me while I was at work and I could not make it to the dealership until Saturday, they were Steve Roth and Dennis Barrera. Dennis and Steve were Wonderful and Kind to Winston and I just like Ray Borg has been for many years, the both of us are not mechanical at all and had alot of strange questions and Every question was answered by Steve or Dennis with no problem. Steve was with me during everything and went with me on the test drives and showed me Everything about the cars inside and out and had good patients with me and all my strange questions about the cars. Ray sure gave a good recomindation for Winston and I to use Dennis and Steve, they are the most wonderful and kind sales people that we have ever used besides Ray Borg and I look forward to the friendship lasting as long as the one with Ray with Steve and Dennis. More

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My wife and I were exceptionally fortunate to meet our salesman, Guy Mulder, who helped us reach our decision to purchase a low mileage 2010 Toyota Corolla S. At no time did we feel the pressure normally salesman, Guy Mulder, who helped us reach our decision to purchase a low mileage 2010 Toyota Corolla S. At no time did we feel the pressure normally associated with car dealerships. Guy was very knowledgeable, sincere and professional. We had researched all the other car brands in the Corolla category, and it was our intention to visit all the dealerships to see the cars in person. Suburban Toyota was the second dealership we visited, but after receiving such personal attention and getting a terrific deal, our dealershiup visit ended at Suburban. We highly recommend Suburban and especially Guy to everyone interested in a new or used vehicle. It has been less than a week since we have driven our new Toyota, but after numerous car purchases in the past 35 years, I wish I would have bought a Toyota sooner ... we are more than pleased that we chose Toyota! Thanks again Guy for helping us make this decision. Olga and Roland More

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I chose the Suburban Dealership because they are one of two Toyota dealerships that subscribes to the Consumer Reports/Zagg that helps you find a fair price. I spoke on the phone with a person named Denn two Toyota dealerships that subscribes to the Consumer Reports/Zagg that helps you find a fair price. I spoke on the phone with a person named Dennis who was friendly and not high pressure. I negotiated with him and arrived at a price for the Toyota Camry before I went there. I had the color, and various extras chosen. The papers were drawn up and the car was ready when I arrived. Dennis was busy when I arrived so I did the paper-signing with a person named Steve. He was very nice to work with, friendly and courteous. The last person we met was Ray who presented the extended warranty options. As with Dennis and Steve he was friendly and courteous. One thing that I would like to add is that the people working in the showroom at Suburban seem to be a happy group. When we were signing and going over the paper transfer we saw them chatting with each other. Usually the service is better from an office where the people working seem to be relaxed and enjoy each others company. It was certainly true at Suburban Toyota. They were also well dressed. It was a good experience from A to Z. More

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I am a repeat customer at Suburban Toyota and have worked specially with Dennis for many years. As ratings above show, purchasing from this dealership is a pleasant experience. Knowledge, friendliness and specially with Dennis for many years. As ratings above show, purchasing from this dealership is a pleasant experience. Knowledge, friendliness and overall customer service it tops. I will continue to service my newly purchased vehicle at Suburban as well. Thanks More

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The over all experience was good every body was friendly and cooperative. all the crew are open for questions. Good Deal, not the best but feeling that u r in good hands worth the difference. Ray, the fi and cooperative. all the crew are open for questions. Good Deal, not the best but feeling that u r in good hands worth the difference. Ray, the financial Consultant, gr8 personality knows what he is doing, makes you feel comfortable if he is taking care of your deal however he is dangerous he can sell to you things that you may not need. explore all of your options before you sign. and he will give u all the time that you need in the world. Thank you Ray Shirley, My sales Consultant, worked with me so hard, and gave me all the time jumping with me from one car to another to test drive until I did made my choice.need some improvement please focus on the features type more than how to operate the car or to use the feature. you may use more comparisons to other car brands within the same class even if a Toyota car is not comparable. still a good job with gr8 efforts to satisfy me as a customer. Although you did not give me a full tank of gas I do appreciate your efforts. Thank you Shirley Dennis, the floor Manager, the guy who said NO to my discount, he didn't go an extra mile on the discount but he did make few steps. :) Dennis you r lucky that I loved the car. :), Thank you Dennis. Every body else Thank you for your efforts. More

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Great experience, Dennis and Steve handled the sales end then Dominic the financial part of the sale. I was very pleased with the way I was treated from beginning to end, by all 3 gentlemen and I guess the then Dominic the financial part of the sale. I was very pleased with the way I was treated from beginning to end, by all 3 gentlemen and I guess the proof of that is that I walked out with a new vehicle and had no intention of buying that day! A week later I absolutely love the car and Steve has already followed up with me to make sure things are good. First rate all around. More

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Friendly, expert sales people. Good price, knowledgeable, no b.s., no high pressure I was able to take advantage of the Toyota incentives also. Although, I am a native Detroiter and a big supporter of the Bi no b.s., no high pressure I was able to take advantage of the Toyota incentives also. Although, I am a native Detroiter and a big supporter of the Big 3 I have had good experiences with Toyota and I trust Dennis and now Ben. Plus the Venza is a great car/suv/cossover/station wagon/hatchback (?). I test drove an Equinox, Terrain and the Venza was nicer. I had an Edge I loved but I fell in love with the Venza design and got a great deal. Carry on ! More

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Our purchase of a Toyota Highlander from Suburban Toyota went very smoothly due to two key people in the organization. Ray Borg, the finance manager, reviewed the warranty program in a very simple, concise went very smoothly due to two key people in the organization. Ray Borg, the finance manager, reviewed the warranty program in a very simple, concise manner. We appreciated his non pressure, low key style. He made us feel very comfortable. He offered us useful suggestions on how to protect our investment through the program. Dennis Barrera, our salseperson, exceeded our expectations in his follow up phone call the next day. He wanted to make sure we were happy with our purchase and if we had any questions. Top notch. More

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