Dennis Barrera | Page 8

we have just gotten home from buying our second sienna.what a great experience! I will write more tomorrow, it's late, but I just wanted to give you a head up tonight. your staff could not have be sienna.what a great experience! I will write more tomorrow, it's late, but I just wanted to give you a head up tonight. your staff could not have been nicer...from the moment we walked in the door. Kim White was our primary salesman, what a NICE man. couldn't of be more helpful. Dennis Barrera is a gem,extremely helpful...and Ray was a many of many words and explained all the options to safe guard my car...It was truly a terrific experience and now I shall put my head on my pillow and dream about my new car and all the great places it is going to take me. Thank you Sheila Lipschutz( I sure signed that a lot tonight. P.S. Andy didn't sell me our car but he did help our son-in-law who dealt with him he made a point of coming over and introducing himself, very nice! More

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My husband and I were the third ones in our circle of family/friends to buy a Prius from this dealer within the last 4-6 weeks. We had been seriously considering a Prius for quite a while, so based on t family/friends to buy a Prius from this dealer within the last 4-6 weeks. We had been seriously considering a Prius for quite a while, so based on their glowing reviews, we went to Suburban and met with Ernest Gribble, and found exactly the car we were looking for at a very reasonable price. We came back in a few days to pick it up, and the paperwork was painless and efficiently handled. We never felt any pressure to make decision or buy something we didn't really need. Compared to my last highly unpleasant experience in buying a new car (lookin' at you Colonial Honda in Glendale, CA), we found this place to be a joy. The employees clearly enjoy what they do and we felt like valued customers at all times while we were there. We would unconditionally recommend this dealer to anyone in the area considering a Toyota. More

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We had 2 dealerships given us in a "True Car Pricing" referral. We went to Canton first since it was much closer even though Becky Bennett called us within 10 minutes of submitting our referral Pricing" referral. We went to Canton first since it was much closer even though Becky Bennett called us within 10 minutes of submitting our referral information on-line. We had a HORRIBLE experience at Canton where we sat for over 2 1/2 hours and couldn't walk out of their dealership with a bottom line price on a new Toyota Corolla minus our trade-in. So we called Becky back who was VERY helpful, honest and didn't try to sell us all kinds of add ons we didn't need! In half an hour we had a bottom line price for a new Toyota Corolla S that was the "True Car Price" we expected and a great trade in price on our current vehicle. Becky was awesome, very organized and knowledgeable and that is our idea how a Car Salesperson should be!! Dennis Barrera came over and talked to us about our trade in and other things. The other Canton dealership had the Used Car guy talking to our salesman at another location and leaving us for over a half hour sitting by ourselves at the salesman's desk. Everything about this dealership was very relaxed and friendly--they took away the stress of making a big purchase. Going back into Suburban to pick up the car was a piece of cake. They made suggestions about several service plans available to purchase with good explanations but didn't do the hard sell. Becky spent time with me going over everything in the car before I drove away a very happy Toyota owner. I would absolutely recommend Suburban Toyota and send evryone to Becky Bennett as the best car salesperson we have ever had!! More

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Steve Roth in particular was clear, patient, honest, and customer-oriented. He made the buying experience a pleasure. Floor manager made my requested changes in the deal. customer-oriented. He made the buying experience a pleasure. Floor manager made my requested changes in the deal. More

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Excellent experience ... Dennis, Ray and George were courteous, helpful, friendly. Business was transacted professionally and without any problem. I have leased at least 5 Toyota Camrys from this deal courteous, helpful, friendly. Business was transacted professionally and without any problem. I have leased at least 5 Toyota Camrys from this dealership ... my loyalty speaks volumes. More

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My experience with this dealership has always been excellant. The Sales Consultant Steve Roth have always been very friendly and very helpful. The Business Manager Mr. Ray Borg has always been high excellant. The Sales Consultant Steve Roth have always been very friendly and very helpful. The Business Manager Mr. Ray Borg has always been highly professional and does an exceptional job This is my third car purchase from this dealership and would highly recommend it to anyone. More

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Steve, Dennis and Ray all provided us with EXCELLENT customer service. They were polite, friendly and provided a no pressure enviroment while I decided on the right vehicle for my family. They deserve customer service. They were polite, friendly and provided a no pressure enviroment while I decided on the right vehicle for my family. They deserve 5-Stars all around for the service we received. I would not hesitate to purchase another vehicle from these guys and would HIGHLY recommend them to family, friends, and anyone in the market for a vehicle. Thanks again to all of the staff at Suburban Toyota of Troy! We love our 2012 Toyota Camry!! More

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I have gone to this dealer twice now. Once to buy and once to lease. Both times were great, even though the first sales guy was a little new. In that case (Toyota Yaris) the Manager, Dennis, stepped up once to lease. Both times were great, even though the first sales guy was a little new. In that case (Toyota Yaris) the Manager, Dennis, stepped up and took care of all the difficult parts and made it a smooth purchase. For the lease, Steve was extremely attentive to what we needed (the Scion xB) and helped us get the right one. Both times they were more than happy to accommodate our strange circumstances. First time I dropped off after all the insurance agencies had closed so they made sure I was legal to drive out of the shop for the night until I got my own insurance the next day. The second time they made sure that we could leave our old car at the lot and then come back with the title and get the premium stereo installed. It was a great experience I'd definitely recommend them! More

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John was extremely helpful in helping us find a new car. Dennis, who helped with our financing and Mike who closed the paper work were also fantastic. The very reason we returned a second time Dennis, who helped with our financing and Mike who closed the paper work were also fantastic. The very reason we returned a second time More

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I recently had a pleasant buying experience at Suburban Toyota. Becky Bennett is an outstanding sales woman and I will refer friends and family to her. She gave a tour of the facility and gave a very inf Toyota. Becky Bennett is an outstanding sales woman and I will refer friends and family to her. She gave a tour of the facility and gave a very informative run down of every car I looked at. Everyone that I personally dealt with at the dealership were friendly, professional and aimed to please. They all worked hard to find the right car for me within my price range with a quick turnaround. This was the easiest and most efficient buying experience that I have ever had. More

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