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Dennis Cardinal
Dennis Cardinal at Russ Darrow Kia of Waukesha

Dennis Cardinal

Product Specialist

Russ Darrow Kia of Waukesha

2141 E Moreland Blvd
Waukesha, WI 53186

Contact Me
4.6
312 Reviews

I started with Russ Darrow in 1980 and have really enjoyed my 43 years here. My goal is to create an experience for my customers that is going to bring them back when they are ready for a new vehicle. I'm married with 2 children and have 4 Grand Kids and soon to be 5 . I am an avid golfer, football lover, and car enthusiast. I own a 1973 Plymouth Cuda, which I bought in 1978. I invite you to come in and learn more about me. I look forward to helping you find your next vehicle!

Dealership Experience

45 yrs, 5 mos

Industry Experience

45 yrs, 5 mos

Specialties & Trainings

New Car and Leasing Specialist

Russ Darrow Presidents Club

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4.6

312 Reviews

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312 Reviews of Dennis Cardinal

July 03, 2025

Dealership Rating
Employee Rating

This is my 2nd time leasing from them. Always a pleasant experience along with great customer service. More

by Mochancd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon McGahee, Jacob Povlich, Xavier Troupe, Charlie Ziegler, Gildardo Esquivel, Skyler Battersby

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Jul 03, 2025

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Kia of Waukesha are glad to have you as a customer. Brandon McGahee brandon.mcgahee@russdarrow.com

June 26, 2025

Dealership Rating
Employee Rating

Bait and switch tactics, dennis played sympathy card on wife's sickness. Don't recommend More

by darcydd73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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Jun 29, 2025

Russ Darrow Kia of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Brandon McGahee brandon.mcgahee@russdarrow.com

May 21, 2025

Dealership Rating
Employee Rating

It took 346 days for my car to be ready from a warranty repair, I got my car back finally and the horn doesn't work and the AC doesn't either. One of my tires also had a side wall bubble. Angela was amaz More

by straley.pamela1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandon McGahee, Jacob Povlich, Ben Artymowski, Gildardo Esquivel, Angela David, Skyler Battersby, Kaitie Stehr

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May 24, 2025

Russ Darrow Kia of Waukesha responded

Pamela, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Brandon McGahee brandon.mcgahee@russdarrow.com

May 10, 2025

Dealership Rating
Employee Rating

Friendly and professional to deal with. Happy with the amount they gave me for a trade-in. Will continue to deal with Russ Darrow More

by SCADUTO0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 10, 2025

Russ Darrow Kia of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon McGahee brandon.mcgahee@russdarrow.com

May 05, 2025

Dealership Rating
Employee Rating

The service staff is the reason that I continue with this dealership. Friendly, knowledgeable and helpful. More

by RCAMPOPAIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon McGahee, Jacob Povlich, Lisa Neumann, Kaitie Stehr

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May 05, 2025

Russ Darrow Kia of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon McGahee brandon.mcgahee@russdarrow.com

May 02, 2025

Dealership Rating
Employee Rating

Comfortable, questions answered, was not pushed to get something I was not interested in. Dennis made me feel so calm during my very first car purchasing time More

by BBSPOKE1017
Recommend Dealer
Yes

Other Employees Tagged: Dennis Cardinal

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May 02, 2025

Russ Darrow Kia of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon McGahee brandon.mcgahee@russdarrow.com

April 23, 2025

Dealership Rating
Employee Rating

I am not happy way right now I have left 4 calls none returned service manager More

by hollandjill3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 26, 2025

Russ Darrow Kia of Waukesha responded

Jill, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brandon McGahee brandon.mcgahee@russdarrow.com

March 14, 2025

Dealership Rating
Employee Rating

No problem with Jacob always helpful, informative and fast. I recommend Jacob as a top notch employee. More

by RCAMPOPAIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon McGahee, Jacob Povlich, Lisa Neumann , Kayleigh

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Mar 17, 2025

Russ Darrow Kia of Waukesha responded

It's great to hear that Jacob was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

January 27, 2025

Dealership Rating
Employee Rating

Easy to select and purchase a car so much I am a repeat customer. Thanks More

by EVANS_JOHNJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon McGahee

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Jan 27, 2025

Russ Darrow Kia of Waukesha responded

John, Thank you for choosing Russ Darrow Kia of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon McGahee brandon.mcgahee@russdarrow.com

January 26, 2025

Dealership Rating
Employee Rating

I was very happy with the treatment and care for the the long process of getting my truck. More

by LISAPETRIE1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon McGahee

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Jan 27, 2025

Russ Darrow Kia of Waukesha responded

Lisa, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Brandon McGahee brandon.mcgahee@russdarrow.com

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