Dennis Dawson | Page 2

We purchased a 2026 Palisade Calligraphy and the process, as we know very well, can sometimes be long, teedios and take forever. However, since arriving at Ideal Hyundai we were met by Kevin (salesman) who as we know very well, can sometimes be long, teedios and take forever. However, since arriving at Ideal Hyundai we were met by Kevin (salesman) who was extremely knowledgeable. Once we made our decision we were referred to Dom Young (Finance officer) who could not have been more informative and personable. He made the financial process easy, quick and explained all our options in detail. In closing our experience with Ideal was a positive and painless one. We would recommend Ideal Hyundai to anyone. More

by mirta.linares8 Verified Customer Verified Customer

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Great experience, just wish I had more options in colors of cars to choose from. There was only one available that fit my budget. If I’m spending the money for a brand new car I want options. Other than tha of cars to choose from. There was only one available that fit my budget. If I’m spending the money for a brand new car I want options. Other than that experience was great! More

by kfisher7989 Verified Customer Verified Customer

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Excellent to work with. Low pressure environment. Met all of our needs and make it a good experience. Low pressure environment. Met all of our needs and make it a good experience. More

by clarktj1 Verified Customer Verified Customer

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Are you the car that I wanted? And the price that I wanted today, and they facilitated the deal in a pretty prompt manner. Thank you And the price that I wanted today, and they facilitated the deal in a pretty prompt manner. Thank you More

by sdudek Verified Customer Verified Customer

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First, I want to say that our initial impression was outstanding—everyone was very nice, helpful, and informative. However, we’ve experienced several issues since picking up our vehicle. Louis followed outstanding—everyone was very nice, helpful, and informative. However, we’ve experienced several issues since picking up our vehicle. Louis followed up the Monday after our purchase, and we asked about the second key fob and financing paperwork so we could confirm when our first payment is due. We were told this information would be provided on a USB drive, but we did not receive one. Louis said he would send both the USB and key fob. A week later, after not receiving any updates, we called to check on the status. At that time, we were informed that our financing had not been finalized and that additional items were needed, including two references and my most recent pay stub. We promptly emailed this information. Later that same day, Louis mentioned to my husband that he would need to order the key fob because it could not be located, which was surprising as we believed this had already been addressed. We also discovered that our insurance had not been contacted, and we were told not to worry because coverage was tied to the temporary tag. It has now been several more business days with no updates. At this point, it feels like once we drove off the lot, everything stalled. I’m struggling to understand how financing has not yet been finalized more than a week after the purchase. I understand everyone is busy, but clearer communication and follow-through would be greatly appreciated. Please contact me at your earliest convenience to provide an update. Thank you, Michelle Frock More

by mfrock68 Verified Customer Verified Customer

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Thank you for helping me trade in my vehicle. The process was fast and smooth. I appreciate your time and effort in answering my concerns and needs. You provided me with excellent customer servic The process was fast and smooth. I appreciate your time and effort in answering my concerns and needs. You provided me with excellent customer service from start to finish. Thank you Shaz for your service. More

by jemartinez093 Verified Customer Verified Customer

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I really want to shout out Luis, my car salesman. He was very patient with me as this was a 8 month long ordeal. I kind of strung him along until I was ready and he was nothing but kind the whole tim He was very patient with me as this was a 8 month long ordeal. I kind of strung him along until I was ready and he was nothing but kind the whole time. I really appreciate him and he’s become a friend. More

by Sam Gary Verified Customer Verified Customer

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Excellent service, sales agent very knowledgeable and kind, answered all our questions, had a great experience! kind, answered all our questions, had a great experience! More

by oeherrera10 Verified Customer Verified Customer

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Abhi was the most kind, understanding, and patient salesman toward my 83-yr-old husband. He was attentive to our needs and knowledgeable about the Santa Fe Hybrid, that we finally purchased. Abhi l salesman toward my 83-yr-old husband. He was attentive to our needs and knowledgeable about the Santa Fe Hybrid, that we finally purchased. Abhi let the car speak for itself versus him pushing us toward a certain vehicle. Thank you for hiring such a caring person. More

by bkorpacz Verified Customer Verified Customer

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Everyone was super personable and willing to work with us to stay in the budget we needed. to stay in the budget we needed. More

by hannah_putt Verified Customer Verified Customer

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