Diane Serio
Diane Serio at Ideal Hyundai Buick GMC

Diane Serio

FNI Manager

Ideal Hyundai Buick GMC

5871 Urbana Pike
Frederick, MD 21704

Contact Me
4.8
12 Reviews

Industry Experience

6 yrs, 5 mos

4.8

12 Reviews

Write a Review

12 Reviews of Diane Serio

November 03, 2026

Dealership Rating
Employee Rating

Great people. We came back for our second Hyundai. Jadon was great to work with. He did everything to meet our needs. More

by RICHSURDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo, Jadon Shako

October 30, 2026

Dealership Rating
Employee Rating

Caden met us at the door and he was very friendly and helpful throughout the entire vehicle buying process. He answered all of our questions we had about our new vehicle. More

by edlennon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Cosens, Caden Velez

October 26, 2026

Dealership Rating
Employee Rating

Luis Reyes made me feel like a valued customer by respecting my preferences, educating me about my chosen vehicle, and presenting and exploring financial options. More

by franetner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Reyes

October 17, 2026

Dealership Rating
Employee Rating

I had such a great experience buying my Hyundai with Luis Reyes! He was knowledgeable, friendly, and never made me feel pressured. I really appreciated being able to enjoy the process without a pushy sales p More

by PeaceLily11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Duque, Luis Reyes

September 20, 2026

Dealership Rating
Employee Rating

Trading in my Hyundai Accent for a new Hyundai Tucson was a very pleasurable experience. Everyone at the dealership was knowledgeable and helped me find a car I am very happy with! More

by ShaneL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahzad Kalyar, Dennis Dawson

September 19, 2026

Dealership Rating
Employee Rating

Care about you and friendly take the time to go through your purchase very happy .😊 More

by Milagros Marquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teresa Foster, Gary Barber

September 17, 2026

Dealership Rating
Employee Rating

Luis was outstanding! It was my very first time buying my own car so I was not sure of the process. He was understanding, kind, professional and patient with all of my que More

by aubriegadra0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Reyes

August 30, 2026

Dealership Rating
Employee Rating

Kevin Castillo was very helpful and everyone was friendly. They made the process very smooth and Kevin found us exactly the car we wanted without pressuring us. More

by wleebrown27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo, KEVIN CASTILLO

August 22, 2026

Dealership Rating
Employee Rating

The sales representative made it a unique experience and did a great job at finding a good car More

by reyram1107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Reyes

July 28, 2026

Dealership Rating
Employee Rating

PLEASE STOP WITH THE FINANCE DEPT TRICKS, Its not negotiating, its just lying that wastes everyone's time and pushes me away from wanting to go back to your dealership. More

by angel.wolve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abhimanyu Mishra, Jadon Shako

1