Dennis Garlinger
Dennis Garlinger at Lancaster Dodge Ram FIAT
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Dennis Garlinger | Page 6

Service Manager

Lancaster Dodge Ram FIAT

1475 Manheim Pike
Lancaster, PA 17601

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4.7
56 Reviews
4.7

56 Reviews

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56 Reviews of Dennis Garlinger

May 28, 2023

Dealership Rating
Employee Rating

Professional staff, reasonable service prices. Communicated well, and was able to service my vehicle in an appropriate timeframe. More

by Dominick.manusos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Lancaster Dodge Ram FIAT responded

Thank you for your review! We value and appreciate your business.

May 27, 2023

Dealership Rating
Employee Rating

Very nice and friendly to me. They answered any questions I had. Very helpful and knowledgeable about the car I picked. More

by Nangel1556
Recommend Dealer
Yes

Other Employees Tagged: Nick DeLarso

May 30, 2023

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate and value your business.

May 15, 2023

Dealership Rating
Employee Rating

The management here really tries, I can see that, but overall it wasn't a great experience. There were a lot of delays, my vehicle was returned to me muddy with some slight body damage and 2 tires were p More

by HANCOCK.KAE
Service Time
Service Communication
Recommend Dealer
No
May 16, 2023

Lancaster Dodge Ram FIAT responded

Thank you for taking to time to review our performance. It allows us to improve by addressing these issues. We are struggling with parts distribution and delays are sometimes inevitable and we do apologize for any inconvenience it has caused. We did verify the tires were installed correctly as they are unidirectional tires. Please accept our sincerest apologies for receiving your vehicle back in the condition you did. There is no excuse and this has been addressed. We appreciate and value your business. Dean Pugliese, GM

May 12, 2023

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Employee Rating

Dennis and the parts dept was great 👍 my dodge ram 2500 runs great!!!I will yell my friends More

by Gloverlktb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate your business!

May 12, 2023

Dealership Rating
Employee Rating

Terri, Kristie & Dennis in the service department are AWESOME people that go above & beyond for their customers!! Their service is excellent!!! More

by tbaskets4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

Lancaster Dodge Ram FIAT responded

Thank you for your review! We value and appreciate your business!

May 12, 2023

Dealership Rating
Employee Rating

Lancaster Dodge has been servicing my jeep for many years. They are always honest and fair. I wouldn’t go anywhere else. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Pugliese , Teri Caruso

May 12, 2023

Lancaster Dodge Ram FIAT responded

Thank you Jen! It's our pleasure having you as a customer!

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