Dennis Guenther

Had a good experience while purchasing my truck there. Salesman was very good. Took a really long time to go through everything but finally got there. The service dept. Needs a lot of help. The very firs Salesman was very good. Took a really long time to go through everything but finally got there. The service dept. Needs a lot of help. The very first time I went there for my free oil change after the purchase of my vehicle was a fiasco. I scheduled my oil change tire rotation appointment for early that morning, but didn’t get out of there until after 3 o’clock. The truck was never washed after the oil change like they said it would be and the tire pressure was not checked because it still had the wrong tire pressure in there. So I assume the tire rotation never got done. The department was a mess. Customers were standing. everywhere, in the office in the waiting room, outside where the vehicles were. etc. The same day after leaving the facility, I noticed a chime would alert me when I left the vehicle like I had left my keys in the vehicle or light on, but could never figure out what that was and still doing it today takes about 15 minutes for it to reset. Unacceptable very bad experience. So I never went back for my following free oil changes. I go to another dealership to have my oil changed or service to my Subaru? More

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BEWARE: Dishonest and Exploitative – Honda of Gainesville Will Scam You My wife and I recently visited Honda of Gainesville to buy a car for our daughter—a moment that was supposed to be exciting and memo Will Scam You My wife and I recently visited Honda of Gainesville to buy a car for our daughter—a moment that was supposed to be exciting and memorable for our family. Instead, this dealership turned it into an infuriating nightmare by scamming us out of nearly $6,000. While I was present, the salesperson quoted us a specific trade-in value and car price. Everything seemed fair, and we calculated the deal to fit comfortably within our budget. Confident in what we were told, I left to take our youngest son home, leaving my wife to finalize the paperwork with our daughter. That’s when Honda of Gainesville took advantage of the situation. They deliberately changed the numbers, raising the vehicle price by $2,000 and slashing the trade-in value by $4,000. They completely disregarded the deal we had agreed upon. My wife trusted them to honor their word, but instead, they manipulated her and my daughter during this special moment. To make matters worse, they didn’t provide printed paperwork for review—instead, they handed over a USB with the documents, likely hoping we wouldn’t realize the deception until it was too late. When we got home and reviewed the paperwork, we discovered their blatant fraud. It’s clear that Honda of Gainesville preys on women and exploits trust. What should have been a happy milestone for my wife and daughter became an infuriating experience due to the dishonesty and manipulation of this dealership. I strongly urge anyone—especially women and families—to avoid Honda of Gainesville at all costs. They are untrustworthy and will take advantage of you the first chance they get. Do not let them ruin your car-buying experience like they did ours. More

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The sales rep rushed me and made it very clear he did not want to sell me a 9,000 car. want to sell me a 9,000 car. More

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The car was in great condition, clean, and well-maintained. The dealer, AJ, was extremely kind and helpful throughout the entire process. She answered all my questions and provided me with all well-maintained. The dealer, AJ, was extremely kind and helpful throughout the entire process. She answered all my questions and provided me with all the necessary information to make an informed decision. I felt that she genuinely cared about my satisfaction and was not just trying to make a sale. Overall, I would highly recommend this dealer shop to anyone in the market for a car. Thank you, AJ, and the team for making my car buying experience a positive one! More

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