Dennis Jenkins | Page 5

They went beyond the call of duty to satisfy this customer I enjoyed my car buying experience at Jay Honda - they were straightforward and did everything they could to make it all go as smooth as possible. I I enjoyed my car buying experience at Jay Honda - they were straightforward and did everything they could to make it all go as smooth as possible. I think I'm pretty much a 'Honda man' at this point, so they didn't have to sell me, but they certainly went above and beyond the norm to locate and acquire the particular color that I wanted. No easy task for the particular trim and option package that I was getting - but they got the job done and everything went perfect. More

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Best car buying experience ever We could not be more pleased with our experience purchasing a 2017 accord from Dennis Jenkins at Jay Honday. We did not get the run around or peppere We could not be more pleased with our experience purchasing a 2017 accord from Dennis Jenkins at Jay Honday. We did not get the run around or peppered with arcane questions, and Dennis went out of his way to locate the specific car that we wanted. A very smooth and pleasant car buying experience. More

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Personable Group It was my very first time to go to Jay Honda to look for a car and I met few personnel who were very accommodating, approachable and respectful. They It was my very first time to go to Jay Honda to look for a car and I met few personnel who were very accommodating, approachable and respectful. They made me feel at ease and comfortable in every topic of conversations even not about the car that I was planning to get. Kudos to all of you from the manager and to those who are not usually seen in the main lobby or office. Especial mention to Dennis Jenkins who helped me from the moment I arrived until I got my new CRV. More

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Excellent Dennis and finance made my car buying experience so simple, the way it should be. I've purchased many cars over the years and this was by far the easi Dennis and finance made my car buying experience so simple, the way it should be. I've purchased many cars over the years and this was by far the easiest. They streamlined everything. I will be a long time fan of this dealership! More

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Rude treatment at Jay Honda I'm reposting with the correct name - Dennis Jenkins who is a respectful salesperson and the only bright spot of my Jay Honda visit today. I incorrec I'm reposting with the correct name - Dennis Jenkins who is a respectful salesperson and the only bright spot of my Jay Honda visit today. I incorrectly identified him as Dennis Siefert. Here's my original post with his name spelled correctly. I was at Jay Honda Bedford today to help a friend drive home after returning his car following the end of the lease. While waiting I talked to a Dennis JENKINS who was polite, knowledgeable and helpful regarding info on a Civic my wife my be interested in purchasing. However, I had a miserable experience with the female receptionist and male sales rep at the dealership. He didn't know I overheard his mockery (talking with the receptionist) of my friend who simply requested help from anyone now that he was way beyond his appointment time. I told the sales rep the person he was mocking was my friend and I didn't appreciate his insults, especially speaking behind his back. No apology. In fact, the receptionist criticized me for sticking up for my friend. To his credit, Dennis JENKINS apologized for the ordeal, even though he wasn't responsible. Miserable experience today at Jay Honda. Shop elsewhere and expect courtesy. Michael Seredick - Broadview Heights, Ohio. More

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Gee B's 2017 Accord Purchase Great buying experience at Jay Honda. Our sales person, Dennis Jenkins was awesome. Dennis worked diligently to negotiate our deal for our 2017 Accor Great buying experience at Jay Honda. Our sales person, Dennis Jenkins was awesome. Dennis worked diligently to negotiate our deal for our 2017 Accord. He worked tirelessly to find our vehicle of choice. We love our new car and we highly recommend buying your next Honda from Jay Honda. The supporting team was also great, the sales manager and finance person(Ira) were friendly and personable. More

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No pressure dealership From the minute we walked into the dealership, every single person we came into contact with greeted us with a smile and made sure we were taken care From the minute we walked into the dealership, every single person we came into contact with greeted us with a smile and made sure we were taken care of. Dennis especially took great care of us - He exuded confidence regarding why the Honda Pilot was a great choice, but was never pushy in making a sale. We wanted a specific color car and even though it took some time to receive, he frequently updated us on its status. We are very pleased with our experience at Jay Honda. Thank you for making our car buying experience a pleasant one! More

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Slow to start, but excellent follow through My wife and I walked in around 8pm and we had an appointment with a particular salesman. We stood at the front desk for about 5 minutes before someone My wife and I walked in around 8pm and we had an appointment with a particular salesman. We stood at the front desk for about 5 minutes before someone asked if we needed any help while there were plenty of people walking by or near by. Once we said we an appointment with Dennis, we were immediately brought over to him and were were taken care of all the way through. Dennis answered all of our questions, knew the car inside and out, and got exactly the car I wanted quickly, especially because I had a hard deadline with my rental. He kept me in the loop for his search and got through all the paperwork without issues. Would definitely use them again for my next car. More

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Such great customer service Jay Honda made leasing my new vehicle hassle free and affordable. They made turning in my non-Honda lease easy and I was able to leave with a brand ne Jay Honda made leasing my new vehicle hassle free and affordable. They made turning in my non-Honda lease easy and I was able to leave with a brand new Honda. Nathan, Mark and Dennis gave me Worls Class Service and I highly recommend Jay Honda to anyone looking for an honest deal! More

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Overall excellent DJ proved to be experienced, patient, willing to listen to customer needs and to leverage information to seal the deal. The sole comment would be to DJ proved to be experienced, patient, willing to listen to customer needs and to leverage information to seal the deal. The sole comment would be to have provided a more thorough breakout of each iteration of proposed sale/trade-in value, but overall very effective to work with. More

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