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Dennis Matteau
434 Reviews
Dealership Experience
9 yrs, 10 mos
434 Reviews
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434 Reviews of Dennis Matteau
December 06, 2018
Excellent. Very thorough with no hidden costs. Always great dealing with Infiniti of Nashua. We have bought many cars with this dealership and andare always pleased. The service department is exce Always great dealing with Infiniti of Nashua. We have bought many cars with this dealership and andare always pleased. The service department is excellent and are very helpful. More
by phil-roe@comcast.net
Verified Customer
December 06, 2018
Good service process and company They we're able to get me in for a Saturday appointment with only a 3-4 day notice which was great. The service reps are great and easy to work with. They we're able to get me in for a Saturday appointment with only a 3-4 day notice which was great. The service reps are great and easy to work with. They even had a loaner car available so I could do some shopping while they worked on the car. Only 2 issues are 1) their quick alignment assessment doesn't accurately measure your alignment. Initial test said I was significantly off and when they actually did the alignment it was off a very small amount. I was not happy about that. Calibrate your systems better and 2) they gave me my car back and didn't wash it which with the gold service usually happens. They have been a great service company that I do all my Infiniti service with. More
by JM
December 03, 2018
Great Service Great service. Accommodating and expeditious. They were able to fit me right into schedule on short notice and I was on my way home in an hour. Great service. Accommodating and expeditious. They were able to fit me right into schedule on short notice and I was on my way home in an hour. More
by patrickeason
Other Employees Tagged: Victor Burgos , Tony Cobetto, Sam Faulkner, Jacob Harp, Victor Pena, Chad Wentworth
December 01, 2018
Service review very nice facility and excellent service, was met immediately with service manager, provided details of the service and approximate time to completion very nice facility and excellent service, was met immediately with service manager, provided details of the service and approximate time to completion, provided information on additional service needs and the car was returned clean inside and out. Also, the service waiting area is excellent More
by jroland.cutler
November 30, 2018
Eventful , pleasant, understanding 5 starts goes to Dennis. Like always he makes everything easy flowing. He finds the best solution when there's an issue. Dennis is the type of manager 5 starts goes to Dennis. Like always he makes everything easy flowing. He finds the best solution when there's an issue. Dennis is the type of manager/employee any customer would want to see eveytime. More
by ALEX2018ANDERANOLI18
Other Employees Tagged: Tony Cobetto
November 29, 2018
Service Visit Dennis was very helpful in going through possible fixes and he explained what would work would be under warranty. The requirement to write 25 words is Dennis was very helpful in going through possible fixes and he explained what would work would be under warranty. The requirement to write 25 words is a pain. More
by ACOBURNNH
November 29, 2018
Great experience ,very professional .Dennis made everything Great experience, Dennis made everything easy for service for someone who had just moved from Massachusetts and was coming to the dealership for the f Great experience, Dennis made everything easy for service for someone who had just moved from Massachusetts and was coming to the dealership for the first time. More
by bobbbke
November 28, 2018
Classic "used car" experience This dealership is going downhill fast. I began a relationship with them in 2009. Finest car I ever bought. Service impeccable. Of late, I needed This dealership is going downhill fast. I began a relationship with them in 2009. Finest car I ever bought. Service impeccable. Of late, I needed some headlight work on that same vehicle. The service rep tried to charge me $100 over the actual price to get the work done - I had to verify it over the internet. Oh and OMG, the number of texts and voicemails I got to "confirm the appointment..." I also had other services performed and I felt like I had to negotiate with the service rep over everything. Undaunted, I brought my wife back to the dealership to buy a CPO used vehicle. The sales rep was ok, the "Finance" guy an absolute nightmare. Disgraceful in the way that he treated us. Worth a novel for a later time. Now I sit here 3 days later, I have no record of the transaction, I got no owners manual (later corrected but I had to ask for it), no registration even though I paid $499 for "dealer prep" and registration. My wife is afraid to bring her vehicle back for service. Be very very careful when approaching this dealership. I will not return. More
by GJOHNSON1234
Other Employees Tagged: Victor Burgos , Brendan McGuire, Steve Sokoloff
November 27, 2018
Infiniti of Nashua are fantastic. These guys, one and all are top notch. If you want to be taken care of, trust those that do it, then Infiniti of Nashua is the best around!!! These guys, one and all are top notch. If you want to be taken care of, trust those that do it, then Infiniti of Nashua is the best around!!! More
by tomkirk37
Other Employees Tagged: Diana DAvanzo, Victor Burgos , Dave Gerardi
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