Dennis Quinn | Page 2

Friendly, flexible, professional Kelley was friendly and professional. She was also very flexible when I wanted to view different models. She made sure I got exactly what I wanted. Kelley was friendly and professional. She was also very flexible when I wanted to view different models. She made sure I got exactly what I wanted. More

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They made me a deal I could not refuse! Stopped by the dealership on a whim to see if I could get a newer model of Highlander (I already have one and love it but wanted a new one!!) The t Stopped by the dealership on a whim to see if I could get a newer model of Highlander (I already have one and love it but wanted a new one!!) The team at Fred Anderson Toyota made it happen and I can’t thank them (and Andy Lopez) enough! More

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over and beyond expected - absolutely painless My car had died. Wouldn't start. I'm a single senior who works night shift and needs a reliable car, Have had Toyotas in past so decided this time My car had died. Wouldn't start. I'm a single senior who works night shift and needs a reliable car, Have had Toyotas in past so decided this time to forgo cheaper private sale for a reputable dealer. Found a potential candidate on-line on Anderson's web site and went in unannounced to see what kind of deal I could make. Had limited funds. Lucked out getting Dennis Quinn as my sales person. He listened to my tale of woe, came up with viable solutions, and in the end, a little over 4 hours later, I had a 2011 5 speed Corolla at a price I could afford, my dead car was taken care of (picked up and taken to dealership with help from Dennis, Faye Bustos, and Jason Perez), Faye helped me with paperwork, transferring my insurance, and returning my rental and putting me into my "new" car. She even came in on her day-off to finish the license plate transfer for me. An absolutely painless process. Cannot say enough about Dennis and Faye's professionalism, customer service, and empathy. Felt like a valued family member. This level of care is rarer these days, and I really appreciate their help. Even got my first good night's sleep in some time that night. THANK YOU ANDERSON. More

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Leased a new Camry I cant tell you how much I appreciate this place! My experience (once again!)was beyond compare. The person who handled my new lease, Faye Bustos, w I cant tell you how much I appreciate this place! My experience (once again!)was beyond compare. The person who handled my new lease, Faye Bustos, was so nice and knew so much about my new car! She was a surprisingly unexpected wealth of information, given that I was one of her 1st customers ever! She had just started!!!! She was super efficient and, unlike some people in this industry and others, she had absolutely no problem deferring to her veteran colleagues when she came across something she wasnt sure of. That is one of the biggest signs of a truly valuable employee. Many times a new employee will try to xxxxxxxx his or her way through something they aren't sure of by side stepping and tap dancing around the issue. Not Faye. If she didn't know something, she would quickly get the answer from a more experienced source, without waisting my time with empty and meaningless apologies. My experience could not have been better! If that wasn't enough, the GM, Steve Rhoads, also came out and personally greeted me and took the time to help her through the process. And it was all done out in the open without the silly little secret meetings that are so often the case in most dealerships. And if I was left unattended for any reason, at least 3 employees would come up to me and ask me if I needed anything. Emily in finance was such a blast! She made, what is usually the most painful part of the process, a completely fun experience! I love her! I could go on and on. The customer service at Fred Anderson Toyota is on another level, people. Wow! From the top down! Just....WOW! I will reccomend this place to ALL my friends in Charleston and elsewhere! Very happy, Tim Hockenberry More

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Easy and pressure free Went in already knowing what I wanted and never once felt pressured to switch to a more expensive car. Plenty of cars to choose from and everyone the Went in already knowing what I wanted and never once felt pressured to switch to a more expensive car. Plenty of cars to choose from and everyone there was great! More

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Great experience! I was pleased to do business at Fred Anderson Toyota. I called at ask about a payoff on my current lease. Steve Darling lead me in the right direction I was pleased to do business at Fred Anderson Toyota. I called at ask about a payoff on my current lease. Steve Darling lead me in the right direction. He also offered me a great deals on the new 2017 Tundra Limited. Now I am in a new Tundra with lower payments then my old lease. The whole sales team and management worked together to make it happen. More

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Quick and easy Everyone at Fred Anderson was very helpful and did their best to get me into the car I wanted and at the payment I could affford ! Eddie did a great j Everyone at Fred Anderson was very helpful and did their best to get me into the car I wanted and at the payment I could affford ! Eddie did a great job getting the deal together and having the car and paper work ready to go! More

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Exceptional Buying Experience & Friendliest Staff! From the moment I arrived to when I left that day with papers signed and keys in hand, ready to drive my new Tacoma off the lot, the Fred Anderson Toy From the moment I arrived to when I left that day with papers signed and keys in hand, ready to drive my new Tacoma off the lot, the Fred Anderson Toyota team was extremely courteous and worked hard to find me the exact vehicle I wanted at the price I wanted. My sales representative, Eric Peterson, and finance rep, Aleshia Durr, were particularly outstanding. I couldn't have asked for a more pleasurable buying experience. Thank you! More

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Highly Recommend! I would highly recommend the Team at Fred Anderson Toyota of Charleston. They are personable & efficient! I recently leased my third 4 Runner FATOC, a I would highly recommend the Team at Fred Anderson Toyota of Charleston. They are personable & efficient! I recently leased my third 4 Runner FATOC, and as long as I live in the Charleston area, they have my business...thanks a million! More

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Thank you A big thank you to all of you, I couldn't be more excited to finally own a vehicle I have always hoped to have! Thank you for all of your help :) A big thank you to all of you, I couldn't be more excited to finally own a vehicle I have always hoped to have! Thank you for all of your help :) More

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