Dennis Thompson
Dennis Thompson at Luther Park Place Motor Cars

Dennis Thompson

Service Advisor

Luther Park Place Motor Cars

2828 US-52
Rochester, MN 55901

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87 Reviews

Dealership Experience

5 yrs, 2 mos

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87 Reviews

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87 Reviews of Dennis Thompson

October 08, 2023

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Employee Rating

Friendly, helpful and explained things in great detail. Went the extra mile to provide a full background on a used vehicle. More

by Sorcha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Almin Ališa , Aaron Bianchi

September 15, 2023

Dealership Rating
Employee Rating

Sales and finance were helpful and good. Went to drive away in my car and it turned out service hadn’t even inspected it. They had the car a week with no communication despite my inquiries. More

by jonathon1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joshua Kern, Demetrius Johnson, Anthony (Tony) Johnson, Rhyand Kern, Justin Buroker, Scott Colaw , Terry Moses, Terry Rippentrop, Mitch gets 5 stars.

Sep 15, 2023

Luther Park Place Motor Cars responded

Jonathon, Thank you for the information. I am sorry to hear about your experience. Would you be able to let me know what vehicle you purchased so I can look into it and make sure this does not happen again. Scott

Sep 15, 2023

Luther Park Place Motor Cars responded

Jonathon Please contact me 507-282-9468 or my cell 612-840-0730 if there is a problem with a car you bought from Luther Park place Motor cars I will make sure it is fixed. Call me when you get a chance so we can talk about it. Brad Johnson

Sep 15, 2023

jonathon1 responded

I bought a 2013 VW Tiguan on August 30 from Mitch. Mitch was fantastic BTW. My belief is that the problems I experienced originated from the VW service department and poor management. Also, the car doesn’t run like it should FYI. I’ll figure out doing the intake carbon cleaning but it seems like something you guys would have wanted to take care of. Grrrrr. Whatever. It’s a 13k car and not our primary vehicle but I’m not sure we’ll buy a car again from you again. My wife fell in love with the loaner Atlas you let me have while your guys were trying to pull their head out of their a** so there’s that. Taking my wife car shopping is a real nightmare so at least you saved me from trying to figure out what to buy her next. Whoever your VW Service Advisor is needs to find a job he’s decent at, because this ain’t it. JD

August 19, 2023

Dealership Rating
Employee Rating

Awesome dealership and most importantly they don't play games like the majority of the dealerships do. Brad and his crew are the best around. This was quite possibly the smoothest and most well done purc More

by WillyP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 07, 2023

Dealership Rating
Employee Rating

Trash. Horrible communication all around and it’s awful. Also the new dealership is ugly, looks like a penitentiary. Terry blames everything on everyone els More

by RAQUEL.BUCHANAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Terry Moses

June 10, 2023

Dealership Rating
Employee Rating

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by abdukadirliban1
Recommend Dealer
Yes

Other Employees Tagged: Joshua Kern, Rhyand Kern , Terry Moses

May 09, 2023

Dealership Rating
Employee Rating

My experience with the dealership was excellent. The waiting area was comfortable. Everybody that I interacted with was courteous and professional. The mechanic provided a detailed diagnosis expla More

by davidlarvick@davidlarvick.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 05, 2023

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Employee Rating

From selecting my car to the trade in then going through finance Park Place Motors was the best experience I’ve had guying a car. More

by jordo4281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wendy Permann

March 17, 2023

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Employee Rating

Great service! Brad Johnson was great to work with and Dennis service was wonderful and I loved the shuttle drivers More

by KATIEROSEG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bram Baier , Kate Gallagher

December 31, 2022

Dealership Rating
Employee Rating

We appreciated Brian’s patience as we made the big decision! Also his competence in demonstrating all the features on the vehicle that were new to us. We also enjoyed working with Wendy. The n More

by fms0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bram Baier , Wendy Permann

March 23, 2022

Dealership Rating
Employee Rating

Great service department. Car was done earlier than expected. Was offered a shuttle. Honored VW online prices. More

by BARRYJHUGHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Bianchi

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