Dennis Weaver | Page 2

Great Experience! I purchased my 2004 Matrix there. The used car team gave me a great deal and I got a great car! Thanks Dennis Dan and Joe! btw Toyota should bring the I purchased my 2004 Matrix there. The used car team gave me a great deal and I got a great car! Thanks Dennis Dan and Joe! btw Toyota should bring the Matrix back!! More

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From sales, paperwork to service Koons Toyota 5 Stars. In my search for a used Tacoma for my son, I relied solely on online resources. I inquired with many sales reps with inquires about Tacomas listed on In my search for a used Tacoma for my son, I relied solely on online resources. I inquired with many sales reps with inquires about Tacomas listed on the dealships sites. This exposed me to a broad range of salesman. Some good and others well... not so much. My approach was simple; I am looking for a used Tacoma for my son with these attributes and this price range. The search was daunting and at times very frustrating. One correspondence stood out from the rest. This was my emails with Todd Hardeman. Todd not only helped me with price and additional information about a truck he was selling, he also provided unbiased feedback on other trucks I was considering. One would expect a salesman to put down the competition and hype their own product. This was not the case with Todd. He was honest and helpful with his opinion on his offering and the other Tacomas I was considering. Todd expressed a genuine interest in helping me find the right Tacoma. It was this kind of honesty that (along with a solid deal on a solid truck) sold me on making my purchase at Koons Toyota. - Very helpful & honest It's one thing to make a sale, it's another thing to follow through. Upon taking ownership, I discovered a heating problem. The heat exchange was not working and the heather would not produce heat. I was rightfully upset and dreaded the thoughts of having to take the truck into the dealship and beg for service! This was not a problem at all as Todd made sure that the issue was identified and repaired promptly. He assumed the resposabliy of making sure the issue was fix and returned to me in less than 24 hours. It you are considering buying a used car from Koons Toyota, I would reach out to Todd. He will take care of you from the beginning to the end. - Excellent! I would be remiss is I did not mention Latoya Gardner who got me in and out of the paperwork process without any problem at all. My son was not present to sign the paperwork; however, that was not a problem for Latoya. The next day, the paperwork was FedExed to my son with everything highlighted and prepaid labeled FedEx envelop to send back. - Fast and professional. Lastly the Preowned sales manager Dennis Weaver was quietly making sure that the heater issue was resolved promptly and to my satisfaction. Once the truck was repaired, he personally called me to notify me that the truck was ready. He also personally returned the keys and offered his regret of the inconvenience caused by the heater issue. - Class act The cast and crew mentioned above made my review of Koons Toyota easy: 5 Stars Good luck In your search and hope my review helped. Cheers KS Lutherville, MD More

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Purchase of a 2013 RAV-4 Limited Bought the car with the help of Rich Gallena, I bought a used RAV-4. He was very patient and personable as we worked through the unusual details: car Bought the car with the help of Rich Gallena, I bought a used RAV-4. He was very patient and personable as we worked through the unusual details: car was transferred from another dealership, minor damage was corrected, slow leak of one tire was resolved, and second key was provided and 2 cars were traded in for the deal. A lot of details but all worked well and I would highly recommend Rich Gallena for purchasing a used car. More

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Friendly, stress-free experience We lost our primary vehicle without warning and without any thoughts about what to replace it with. Thus started an eight week experience to research We lost our primary vehicle without warning and without any thoughts about what to replace it with. Thus started an eight week experience to research, locate and purchase what would be our fourteenth "pre-owned" car. This process is never easy. However, Koons Toyota had the right car and was able to assist us greatly in our decision process and the eventual purchase process. The key description here is "friendly cooperation", not to mention patience. This was an overall trait of everyone we worked with, and was really needed after eight weeks of stress build-up. Herman, our salesman, is a good man. He follows through and follows up. Buying a car, especially a used car, is always a difficult experience, but even more so when it must be done without prior planning. Herman spent three days with us while we evaluated the car. He was always helpful, courteous, patient and available. Well done Herman. Dennis Weaver was right there, as well, during the entire process, providing additional information and assistance. Tyrone obtained the best possible financing and completed the additional administrative work, more efficiently than one would expect, considering the mass of paper required More

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Great Experience! This is the best car buying experience I ever had. Marlowe was exceptional to deal with. The management was excellent. Both Dan Reese and Dennis Weave This is the best car buying experience I ever had. Marlowe was exceptional to deal with. The management was excellent. Both Dan Reese and Dennis Weaver made me feel right at home. I will recommend Koons to all my friends. More

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Best of the Best Herman Dubick Yesterday I purchased a Toyota Landcruiser from Herman Dubick. Me and my children have been a customers of his for the past 15 years buying over 10 u Yesterday I purchased a Toyota Landcruiser from Herman Dubick. Me and my children have been a customers of his for the past 15 years buying over 10 used vehicles from him. Herman is the most professional, knowledgeable, courteous and friendly salesman you ever would want to meet and deal with he IS the best. He is a man of his word and what he promises he delivers. If you are in the market for a new used car call Herman Dubick, you will not be disappointed. Herman Dubick and Koons Toyota of Annapolis are a winning team. More

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Third Review! My wife and I own two RAV 4's that we purchased from Koons Annapolis. We already documented the excellent buying experience in prior reviews....promp My wife and I own two RAV 4's that we purchased from Koons Annapolis. We already documented the excellent buying experience in prior reviews....prompting some skeptical comments that we must be employees of Koons or that our kids worked there! Not true, just very pleased to have made the correct choice in dealership. As example, Koons Service department has hosted two complete buffet dinners in their new service building...introducing new owners to management and technicians....highlighting whom to speak with, what options exist for servicing and presented a great outreach to customers. But it is the service department that rates 5 Stars. We have worked with Alex Clothier, Asst Service Manager since acquiring our vehicles. Alex is the paragon of what great service interface is all about. Most recently we needed some routing maintenance to be completed. Alex worked with us to ensure that all work was completed within our budget....and even added a complementary wash and vacuum to boot! This is typical of our experience. We are in the process of acquiring a third RAV 4 through Herman Dubik and Dennis Weaver....they are great to deal with. As retired military, Koons participates in the USAA Car Buying program we are entitled to, so the transaction is actually quite pleasant and professional. Trade in values have always met or exceeded our expectations. So as we have stated in our two prior reviews....why go anywhere else? Very satisfied customers: Ed and Diane Brill More

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The only dealership I buy from! I bought a Camry in 2007 and recently went back to purchase a new Highlander! My experience was excellent and I recommend this dealership to anyone lo I bought a Camry in 2007 and recently went back to purchase a new Highlander! My experience was excellent and I recommend this dealership to anyone looking for a smooth, quick and easy purchase experience. The service department is also top notch. This is the only dealership I will buy from. More

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Incredible experience every time!!! I purchased a preowned 06 Corolla from Dennis Weaver. This is the fourth vehicle that I have purchased from Koons. Each time it has been a great exp I purchased a preowned 06 Corolla from Dennis Weaver. This is the fourth vehicle that I have purchased from Koons. Each time it has been a great experience and I have had the pleasure of dealing with Dennis Weaver. He is knowledgable, friendly, and a great asset to Koons! I would highly recommend anyone looking for a vehicle to look him up!! More

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Amazing!!! This was the easiest car buying experience I've ever had and I will never go to another dealership again! It was the perfect fit for our family! This was the easiest car buying experience I've ever had and I will never go to another dealership again! It was the perfect fit for our family! More

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