Dennis Wible | Page 12

Friendly and prompt service They were right on time taking my car back for service and the wait was minimal. Everyone was friendly and knowledgeable. I also had a good friendly They were right on time taking my car back for service and the wait was minimal. Everyone was friendly and knowledgeable. I also had a good friendly sales man. More

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Always great experience. I didn't have an appointment, but that is never a problem. I think that is the greatest thing. The customer (me) is never a problem. It always seems t I didn't have an appointment, but that is never a problem. I think that is the greatest thing. The customer (me) is never a problem. It always seems they are there just waiting for me. Of course I can see by the waiting room there is always plenty of "me's" but no matter how busy they are I feel always welcome. More

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Worst Experience In My Life Stay away from this dealership. They do not disclose know issues with their certified vehicles and they do not stand behind their warranties. Their Stay away from this dealership. They do not disclose know issues with their certified vehicles and they do not stand behind their warranties. Their warranties are a false sense of security. Doug Norris is an xxx. His approach is avoidance. And their service department is a joke. Dennis, Denny and Brent are all three a joke. They contradict one another and lie. You will regret the day you ever did business with this dealership. More

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Service Manager Lies I have had to get general motors involved in my issue. The service manager said that general motors would do nothing more. Brent lyed to general mot I have had to get general motors involved in my issue. The service manager said that general motors would do nothing more. Brent lyed to general motors andxsaid they andcran a test on my vehicle when theyhad not. Do not trust this dealership. More

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Service Dept goes extra mile to provide top notch service I had several issues with my 2012 Chevy 2500. The dash said service emissions speed limited to 55 mph. service tire sensor, service trailer brake and I had several issues with my 2012 Chevy 2500. The dash said service emissions speed limited to 55 mph. service tire sensor, service trailer brake and the check engine light was on. After some diagnostics with service manager Brent he informed me that GM had issued a service extension on several issues my truck was experiencing. Other issues need my extended warranty for coverage. My service tech spent almost an hour on the phone with the warranty people twice. My truck runs great again. The ride is smoother and I am very pleased and would recommend them to all my friends. More

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Fast and accurate. I was immediately greeted .The checkin process was less than 5 mins. The service(install 4 mudflats) took less than 45minutes. The parts were installe I was immediately greeted .The checkin process was less than 5 mins. The service(install 4 mudflats) took less than 45minutes. The parts were installed properly. More

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Very pleased with your service department Everyone was extremely helpful and courteous. I was in very quickly, received a call when my car was done and I was taken care of immediately upon my Everyone was extremely helpful and courteous. I was in very quickly, received a call when my car was done and I was taken care of immediately upon my arrival for pickup and I was out of there in a hurry. Very excellent service. More

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Best experience at a dealership I have both purchased my car and had my 1st service at Dick Norris Buick GMC. With my recent service experience I would say it is by far the best exp I have both purchased my car and had my 1st service at Dick Norris Buick GMC. With my recent service experience I would say it is by far the best experience I've had. I set an appointment brought my car in and was out of there within an hour. I like that they have complimentary drink station while you wait. Everyone that I've worked with is friendly. More

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Great Service Always friendly, and quick turn around on service. Dennis has helped me almost every time I've been in. Great guy and very helpful and courteous. Always friendly, and quick turn around on service. Dennis has helped me almost every time I've been in. Great guy and very helpful and courteous. The sales dept. is fantastic also. Frank Bienz gave me a great deal and NO hassles. Treated me very well despite me walking in after tennis and not looking like I was out for car shopping. More

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oil change/battery check I went in for a oil change and battery check and my oil was changed and battery replaced under warranty. Was well taken care of and am looking to lea I went in for a oil change and battery check and my oil was changed and battery replaced under warranty. Was well taken care of and am looking to lease a new car real soon with Dick Norris. More

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