Dennis Wible | Page 6

It was a pleasure Jared was easy to work with. He listened to what I said and found a vehicle for me. He took extra time showing me all the bells and whistles. I wouldn Jared was easy to work with. He listened to what I said and found a vehicle for me. He took extra time showing me all the bells and whistles. I wouldn’t hesitate to work with him again. More

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Truck repair Truck would not start and had to be towed in.. repair of cowling around the fuel filter cracked and had to be replaced in order to pressurize system Truck would not start and had to be towed in.. repair of cowling around the fuel filter cracked and had to be replaced in order to pressurize system More

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Air Conditioning Repair Excellent service. I was greeted in a timely manner and warmly. Described concern regarding air condition. The Advisor detailed what was to occur r Excellent service. I was greeted in a timely manner and warmly. Described concern regarding air condition. The Advisor detailed what was to occur regarding checking and pricing and time it should take. After inspection was told cost and time of repair and was offered shuttle home and notification of pick-up when ready. The shuttle driver was courteous and friendly. Notification was delivered and shuttle was notified and came in a timely manner. The repair was done and satisfactory and some suggested recommendations offered and some taken. Great Service. More

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Wash board viberation I had a vibration that I thought was a out of balance tire. When I went into my Service Tech Dennis asked me if it felt like I was driving over a wash I had a vibration that I thought was a out of balance tire. When I went into my Service Tech Dennis asked me if it felt like I was driving over a wash board. I told that was exactly what it felt like. He got me a loaner and the next day it was fixed. Drove to Orlando and back NO VIBRATION. Who would have thought it was the Transmission transfer case. WOW I impressed More

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Fast friendly service The service team was very nice and my service was done in a timely manner. The lounge area is nice and they had fresh cookies for the cusomers. The service team was very nice and my service was done in a timely manner. The lounge area is nice and they had fresh cookies for the cusomers. More

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Poor cyst service Always rated a 5. Not this trip !!! Chas Sedgwick was my service rep. Bought car there, and want it serviced there so you have complete service Always rated a 5. Not this trip !!! Chas Sedgwick was my service rep. Bought car there, and want it serviced there so you have complete service maint on your computer. I live in Cape Coral. So it is a long drive to get car serviced but I can spend night at sis house. Yes there is a Buick dealer in Ft Meyers ! Jordan answered the phone when I called , telling me Chas was gone and he would take care of me. But, he was very short on phone and I felt I was bothering him . When I got there, Ihis welcoming was poor and again. I felt like I was bothering him. I asked if the seat part was there. He acted like this was a surprised and said was I supposed to order something. I told him to look at my phone call of shy I was there and that Chad had always kept one in stock as it was a cheaply made part and always broke. The part was there. I left . When I picked up my car, he handed me the paperwork , said you’re all set, told mark to walk me to cashier. NOT HELLO. NIOT THIS IS WHAtT WE DUD. MOT THANK YOU. NOT GOOD BYE. NOTHING. Wow What a difference. Chas would explain all that was done and made me feel happy about driving 3.5 hours to get there !!! Mark got Dennis to help me and he was great . He even apologized , as did Mark for the poor service. I am on the edge if I will drive back and gothru the hassle to get there. This guy should be in the parts depot and not deal with people . Where is Chas!!!!!!!!! More

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Great service! Great web site to schedule service. Great care by Service Manager. Great facilities to wait in. Great value for work performed and service was done Great web site to schedule service. Great care by Service Manager. Great facilities to wait in. Great value for work performed and service was done promptly. More

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LAST VISIT WENT WELL Customer service was fast and professional the last time that I was there for recall work. Work was completed in a reasonable time frame. Personal we’ Customer service was fast and professional the last time that I was there for recall work. Work was completed in a reasonable time frame. Personal we’re friendly. More

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Always accommodating I did not have an appointment for this particular day, but the service department was able to get me in and out on the same day. They were all very fr I did not have an appointment for this particular day, but the service department was able to get me in and out on the same day. They were all very friendly as usual. More

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The Best Ever! Everyone working there is polite, you are taken care of in a timely manner, comfortable waiting room. And you don't wait long at all! Everyone working there is polite, you are taken care of in a timely manner, comfortable waiting room. And you don't wait long at all! More

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