Dennis Wible | Page 7

Always accommodating I did not have an appointment for this particular day, but the service department was able to get me in and out on the same day. They were all very fr I did not have an appointment for this particular day, but the service department was able to get me in and out on the same day. They were all very friendly as usual. More

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The Best Ever! Everyone working there is polite, you are taken care of in a timely manner, comfortable waiting room. And you don't wait long at all! Everyone working there is polite, you are taken care of in a timely manner, comfortable waiting room. And you don't wait long at all! More

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Awesome I only use DENNIS and I love him! I live far away and he is always accommodating! We have also bought many trucks and cars from your dealership and w I only use DENNIS and I love him! I live far away and he is always accommodating! We have also bought many trucks and cars from your dealership and will continue! More

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Well planned and efficient in time management. I was called by dealership my vehicle was up for service. She set up the appointment and when I arrived at dealership service was performed and handle I was called by dealership my vehicle was up for service. She set up the appointment and when I arrived at dealership service was performed and handled in effective manner. No surprises and service performed in timely manner. Thanks will be returning when service is required. More

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Great Dealer . Don't mind completing a survey, however, I don't like the fact that I am forced to write a review to submit my results. . Don't mind completing a survey, however, I don't like the fact that I am forced to write a review to submit my results. More

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Leave with more issues than when I brought it in I bought my Enclave new from Dick Norris Palm Harbor in 2013. I've brought it in many times for various things. Most of the time, I had to bring it ba I bought my Enclave new from Dick Norris Palm Harbor in 2013. I've brought it in many times for various things. Most of the time, I had to bring it back in due to their mistakes. I've had grease marks on the interior, the body panels not reinstalled correctly and the latest, my steering column does not go all the way up, like it did before I brought it in. My husband had to change his seat setting so he could see the speedometer. When we pointed it out to Dennis, he said they didn't do anything to the steering column. They fixed a rattle that was coming from it. Whatever they did messed up my steering column. I've had my Enclave in at least 5 times for the hands free phone, and it's still not right. I've lost so much time and money bringing my vehicle to Dick Norris. I will not return and do not recommend them to anyone. More

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Great experience so far I have appreciated Michael P's courtesy and professionalism the most. Dennis in service is also great. Easton will be a wonderful sales associate on I have appreciated Michael P's courtesy and professionalism the most. Dennis in service is also great. Easton will be a wonderful sales associate once seasoned. More

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Disappointed and annoyed This is the 3rd or 4th time contacting me about a survey...so I will share my experience AGAIN since it really didn't matter in the moment. I was a bi This is the 3rd or 4th time contacting me about a survey...so I will share my experience AGAIN since it really didn't matter in the moment. I was a bit disappointed when I called Saturday morning to learn my vehicle wouldn’t be ready until Monday. When I called Friday morning to set appt for that day, I did advise I didn’t need back that night but definitely before Monday. And on Saturday when I called around 12noon to figure out timing I expressed my disappointment when they told me it wouldn’t be ready until Monday. Monday I work so couldn’t come and get the car until late that day- and that’s what o told the woman that morning when she advised it was ready... I thought the least I could expect was maybe a washed and vacuumed vehicle when I picked up- but no chance. It was work I’m excess of $600 and o told them a couple of times I was disappointed with timing of completion and lack of communication to me. Wash and vacuum is not a lot and would have been a nice perk. More

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Great Service Department Dennis in Service was great! Arranged for a loaner vehicle for me. Kept me informed throughout the repair. And saved me a trip by taking care of ma Dennis in Service was great! Arranged for a loaner vehicle for me. Kept me informed throughout the repair. And saved me a trip by taking care of maintenance that was coming due. More

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The Service Department is second to none. From the time I went in to purchase my vehicle, to using the Service Department for all of my vehicle needs, it has been the most pleasant, no hassle, From the time I went in to purchase my vehicle, to using the Service Department for all of my vehicle needs, it has been the most pleasant, no hassle, greatest experiences of any vehicle I have ever owned. I would not buy or service a vehicle anywhere else! I trust them implicitly. Dennis my service manager is the best! More

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