42 Reviews
Write a Review42 Reviews of Derek Castillo
January 04, 2024
The dealership is very clean and welcoming for the customers. We were greeted as soon as we walked in and quickly were introduced to our sales associate Derek. He was great. He listened to everything customers. We were greeted as soon as we walked in and quickly were introduced to our sales associate Derek. He was great. He listened to everything we needed and delivered it with ease. The car buying process can be a long day but we were kept in the loop every step of the way. From being offered water, coffee and donuts while we waited to giving us a break to get some lunch Derek was a great salesman. Thank you for making the car buying experience a pleasant one and for my beautiful 2024 Chevy Trax, I love it! Shawn & Julie More
Other Employees Tagged: Greg Rivers, Jack Marsh, Travis Horne, James Elbrecht , Jillian
December 13, 2023
This was my first experience dropping off my car at the dealership since my purchase. It was very quick and easy and everyone who helped me made me feel comfortable! dealership since my purchase. It was very quick and easy and everyone who helped me made me feel comfortable! More
Other Employees Tagged: Alyssa Corbett
December 08, 2023
Spent a lot of time with me. and information was useful. Car arrived early too and information was useful. Car arrived early too More
Other Employees Tagged: Jacob Lotano, Jack Marsh
November 11, 2023
Roger, Otoole, Derek, Bryan, Rob, and Bryna are all amazing and incredibly talented and professional. Best vehicle buying experience I’ve ever had! amazing and incredibly talented and professional. Best vehicle buying experience I’ve ever had! More
Other Employees Tagged: Robert Newton, Bryan Poole , Bryna Peters, Roger Kallop, Mike Otoole
November 02, 2023
My second truck in a 1 1/2 years. Great dealer to do a deal with. Great dealer to do a deal with. More
Other Employees Tagged: Robert Newton, Jessica DiTrapano
September 18, 2023
We had a nice experience buying the car at Mohawk Chevrolet. I will recommend these guys to my friends and family. Chevrolet. I will recommend these guys to my friends and family. More
Other Employees Tagged: George Singer, James Elbrecht
September 18, 2023
Highly professional, empathetic and knowledgeable with the best interests of their customers. The salesman Derrick and fiancé expert Bryan were very helpful and willing to work me buying my car. Never fel the best interests of their customers. The salesman Derrick and fiancé expert Bryan were very helpful and willing to work me buying my car. Never felt pressured or put on the defensive when expressing needs or questions. Their responses were open and positive. Would add that when I took my car for the outside and inside simonizing, the parts person was friendly, informing and upbeat. All personnel I have met at Mohawk Chevy, I would rate as top notch. More
Other Employees Tagged: Greg Rivers, Nathan Gilbert, Bradley Oathout, Bryan Poole
August 17, 2023
This was my first car bought here. The staff was friendly and very helpful. Everyone asked me if I was being taken care of. Got a decent deal on an amazing car. The staff was friendly and very helpful. Everyone asked me if I was being taken care of. Got a decent deal on an amazing car. More
Other Employees Tagged: Melisa St. Louis , Jacob in Finance
August 06, 2023
Very nice people but the dealership should better inspect vehicles before they send them out. I found a large screw in a tire that had been there awhile. Found in the day after purchase. Fortunately, my loca vehicles before they send them out. I found a large screw in a tire that had been there awhile. Found in the day after purchase. Fortunately, my local garage was able to plug the tire without difficulty. More
Other Employees Tagged: Bryan Poole
August 03, 2023
Fantastic customer service! Old school service and great deal and trade-in Our salesman Derrick went above and beyond Old school service and great deal and trade-in Our salesman Derrick went above and beyond More
Other Employees Tagged: Jacob Lotano