Derek Castillo | Page 5

Derek was very good. I was up sold a service plan, extended warranty and paint protectors. Signed the papers and drove home. A week later I was told my bank wouldn’t f I was up sold a service plan, extended warranty and paint protectors. Signed the papers and drove home. A week later I was told my bank wouldn’t fund the warranty or service plan. I was told I was approved up to $250 a month above the finance amount of the truck if I agreed to all extra products. Had to go back again to resign bank papers a week later. I was offered a”zero” plan to pay Mohawk separately. Cost would be $400 down $110 per for 36 months. Which would have been half the price I was sold originally at $110 a month for 72 months. Felt taken advantage of. It’s a blessing SEFCU turned down original service plan. Also I put 600 miles and oil life is at 35% left. Never changed my oil before selling me that $36,000 truck. More

by SFRAN0316 Verified Customer Verified Customer

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Good experience! With fair treatment. Still waiting for part to be replaced. But hope things will not change my experience. With fair treatment. Still waiting for part to be replaced. But hope things will not change my experience. More

by SAINTPMM Verified Customer Verified Customer

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