Derek Duncan
Derek Duncan at Holm Buick GMC

Derek Duncan | Page 21

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

Contact Me
4.8
460 Reviews

Dealership Experience

5 yrs, 10 mos

Languages Spoken

English English

4.8

460 Reviews

Write a Review

460 Reviews of Derek Duncan

January 20, 2025

Dealership Rating
Employee Rating

Always get fast efficient service from Derek and Holm Automotive Service representatives! Thank you so much! More

by HFGWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hughes, J.R. Marchbank, Lucas Luchsinger, Tim Holm, Clark Fritz , Jaron Bell, Lance Gentry, Ethan Hodges, Norman Kasper

Jan 21, 2025

Holm Buick GMC responded

Thank you for your kind words and for recognizing the efficient service provided by Derek and the Holm Automotive Service team! We strive to provide prompt and efficient service to all our customers. Sincerely, The Holm Automotive Team of Salina

January 20, 2025

Dealership Rating
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Very friendly, professional and knowledgeable staff! They did a great job working me in so that I could take advantage of a rebate on tires and they did not have to do this!! More

by LUANN.PUVOGEL
Service Price Transparency
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Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you for your kind words, Luann! We appreciate you recognizing the friendly, professional, and knowledgeable staff at Holm Buick GMC of Salina. We are glad we were able to accommodate your tire service and help you take advantage of the rebate. Sincerely, The Holm Automotive Team of Salina

January 16, 2025

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I recently had to bring my truck to Holm Automotive for a warranty issue, and I couldn’t be more impressed with the service I received from the dealership and Ethan. From the moment I walked in, the staff wa More

by Jessica
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lance Gentry, Ethan Hodges

Mar 10, 2026

Holm Buick GMC responded

Thank you, Jessica, for the fantastic 5-star review! We are so pleased to hear that Ethan and the rest of our service team could turn a potentially stressful warranty issue into a smooth, hassle-free experience. Keeping our guests updated and providing professional, attentive service is exactly what we strive for. We truly appreciate your kind words and your willingness to recommend us to others! We look forward to seeing you again whenever your truck needs attention. Sincerely, the Holm Automotive Team of Salina

Jan 16, 2025

Jessica responded

I recently had to bring my truck to Holm Automotive for a warranty issue, and I couldn’t be more impressed with the service I received from the dealership and Ethan. From the moment I walked in, the staff was professional, courteous, and attentive to my concerns. The service team handled my warranty claim promptly and kept me updated throughout the process. They made what could have been a stressful situation completely hassle-free. It’s clear that customer satisfaction is a top priority here. Thank you to the team at Holm for turning a potential headache into a smooth and easy experience. I’ll definitely be recommending your dealership to others!

January 15, 2025

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Great service , got it in early completed repairs on time and kept me informed and explained the inspection results More

by chargerslg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lance Gentry, Ethan Hodges

Jan 21, 2025

Holm Buick GMC responded

Thank you for sharing your experience. We appreciate you recognizing our commitment to timely service and clear communication. Keeping our customers informed throughout the repair process is a key part of our Customer Care value and reflects our determination to provide the best possible service. We're pleased we could meet your expectations and complete the repairs as scheduled. Sincerely, the Holm Automotive Team of Salina.

January 15, 2025

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They always get me right in and take care of me. Derek was able to find my warranty even though I Iost my paperwork. Fantastic job. More

by freynolds9
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

Jan 21, 2025

Holm Buick GMC responded

We're so glad to hear about your positive experience! We strive to provide exemplary service and are pleased Derek could assist you in locating your warranty information. It reflects our commitment to Customer Care and Industriousness, ensuring we diligently attend to every detail for our clients. We appreciate your feedback. Sincerely, the Holm Automotive Team of Salina.

January 13, 2025

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They always have the best customer service and they truly care for each and every person that walks in their doors! So happy to buy my car from them. More

by daytonahelm5
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Disney

Jan 21, 2025

Holm Buick GMC responded

Thank you for the wonderful feedback! We're thrilled to hear you had such a positive experience. Building meaningful relationships with our clients is at the heart of our mission statement, which emphasizes Trust, Fairness, Value, and Quality. Your comments affirm our commitment to Customer Care and Concern for Others, as we strive to treat every individual with respect and genuine care. We're so happy you chose Holm Automotive. Sincerely, the Holm Automotive Team of Salina

January 11, 2025

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Very professional, courteous, returned phone calls promptly and was very knowledgeable and proactive. Will be changing dealerships. More

by dbeckenh
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger

Jan 21, 2025

Holm Buick GMC responded

Thank you for your feedback. We appreciate you highlighting our team's professionalism, courtesy, prompt communication, and knowledge. These qualities reflect our commitment to Customer Care and our Industriousness in providing proactive service. We strive to build Trust with our clients through reliable actions and clear communication. We value your business and hope we can continue to earn your trust in the future. Sincerely, the Holm Automotive Team of Salina.

January 11, 2025

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We were so impressed with Derek and his willingness to help us out with our truck. Being from out of state and traveling, we needed a savior and there was Derek. Kudos to him! More

by blhample
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Disney

Jan 21, 2025

Holm Buick GMC responded

We're delighted to hear about Derek's exceptional service and his assistance during your travels. We understand the stress of vehicle trouble while away from home, and we're proud that Derek exemplified our core values of Customer Care and Concern for Others by going the extra mile to help you. His willingness to assist reflects our mission to build meaningful relationships based on Trust, Fairness, Value, and Quality. We will be sure to share your kind words with Derek. Thank you for sharing your experience. Sincerely, the Holm Automotive Team of Salina.

January 10, 2025

Dealership Rating
Employee Rating

Always friendly ,helpful regardless how busy they are,kind to everyone as I sit and wait my turn More

by Marlene Wagoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hughes, J.R. Marchbank, Lucas Luchsinger, Tim Holm, Clark Fritz , Jaron Bell, Lance Gentry, Ethan Hodges, Norman Kasper

Jan 21, 2025

Holm Buick GMC responded

Thank you, Marlene Wagoneer, for your kind words. We appreciate you noticing our team's commitment to remaining friendly and helpful, even during busy periods. This reflects our core values of Customer Care and Concern for Others. We strive to treat each customer with kindness and respect, creating a positive experience for everyone who visits us. We value your patience and appreciate your feedback. Sincerely, the Holm Automotive Team of Salina.

January 10, 2025

Dealership Rating
Employee Rating

Everyone is so polite and the service was great. I would definitely recommend. I only use them for my services. More

by taz020870
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you for your wonderful feedback and recommendation! We're thrilled to hear you consistently have great service experiences with us. Our team strives to provide polite and efficient service, reflecting our commitment to Customer Care. We value your loyalty and appreciate you choosing Holm Automotive for your service needs. Sincerely, the Holm Automotive Team of Salina.

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