Derek Fernanders | Page 6

I purchased a car before in 2016 from Dick Brooks and my experience with the sales person wasn’t the best, but in November 2019 as i was looking to trade in for a new civic i ran into Derek and it was night experience with the sales person wasn’t the best, but in November 2019 as i was looking to trade in for a new civic i ran into Derek and it was night and day difference from the last time, this guy will answer your questions no matter where he is at or anything, super professional and attentive, by far the best customer service i have received!!!! More

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Derek was patient. He listened to what I wanted and needed and delivered it! Great experience! Go see Derek for your next new or used car purchase!! needed and delivered it! Great experience! Go see Derek for your next new or used car purchase!! More

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Bes place to buy a new Honda My family just purchased a brand new Odyssey. The service at Dick Brooms is above and beyond. I tell everyone to head there when they need to purchase My family just purchased a brand new Odyssey. The service at Dick Brooms is above and beyond. I tell everyone to head there when they need to purchase a vehicle. More

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First Time Car Buyer My husband had worked with Derek before but this was my first time and he was wonderful. He was very patient as I decided if I should trade in my car My husband had worked with Derek before but this was my first time and he was wonderful. He was very patient as I decided if I should trade in my car and gave me advice on the best way to finance my new car. He showed me all the options and went above and beyond answering my questions. He made car buying easy and made me feel comfortable as I made the decision to buy a new CRV! The general manager also went above and beyond to help with my trade in value and answering my financial questions. More

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Car Buying made easy We purchased a 2019 Honda Pilot Touring edition. During the past year we had read reviews and test drove several SUV models. As the time came that we We purchased a 2019 Honda Pilot Touring edition. During the past year we had read reviews and test drove several SUV models. As the time came that we were ready to purchase I remember last fall a former student coming to see me. Little did he know that when it came time to buy that I would seek him out.Derek knows his product well and will work to get you a fair deal. Give Dick Brooks and especiallyDerek Fernanders your business. More

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You won’t regret working with Derek! Loved working with Derek! Fastest and most efficient dealer I’ve worked with and I got the deal i wanted and the car I wanted. Not pushy or intimidati Loved working with Derek! Fastest and most efficient dealer I’ve worked with and I got the deal i wanted and the car I wanted. Not pushy or intimidating at all. 10/10 would recommend!! More

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Great service Derek made buying our first new car quick and easy. We knew what we were looking for and he was quick to get us started. Showed us all of our options Derek made buying our first new car quick and easy. We knew what we were looking for and he was quick to get us started. Showed us all of our options and all of the available features. Was a very pleasant experience for us as first time buyers. Would strongly recommend Derek if anyone is looking at buying a vehicle. More

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Amazing customer service Derek was recommended to us and I'm so happy we went to go see him. We have been struggling to get a car for some time now that was perfect for our fa Derek was recommended to us and I'm so happy we went to go see him. We have been struggling to get a car for some time now that was perfect for our family of 5 and that was also in our budget. He listen to what we needed and what we could afford and he found us our Honda Pilot. Our family loves it!! Thank you so much Derek Fernanders for helping us out. We will definitely continue to recommend you. More

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Awesome Had the best experience buying my new Honda. Derek Fernanders is an awesome guy very professional friendly and made the process extremely easy! Please Had the best experience buying my new Honda. Derek Fernanders is an awesome guy very professional friendly and made the process extremely easy! Please go see Derek for your next vehicle. Thanks again Derek...loving my Honda!!! More

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Excellent Service Derek was professional and patient. I chose to go an hour before closing. He stayed with me and helped throughout. I thoroughly enjoyed my visit and I Derek was professional and patient. I chose to go an hour before closing. He stayed with me and helped throughout. I thoroughly enjoyed my visit and I am loving my new 2019 CRV Touring. More

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