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Derek Harris
Derek Harris at Toyota of Des Moines
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Derek Harris | Page 2

Sales and Leasing Consultant

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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5.0
52 Reviews
5.0

52 Reviews

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52 Reviews of Derek Harris

December 03, 2023

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It was a great communication and a great experience at Toyota dealership of Des Moines More

by PLENWAH97
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Yes
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Dec 04, 2023

Toyota of Des Moines responded

Thank you for taking the time to share your positive experience with Toyota of Des Moines. We're thrilled to hear that you found our communication to be excellent and that you had a great overall experience at our dealership. We strive to provide our customers with a high level of customer service, and we're glad to know that we met your expectations.

December 02, 2023

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Sales was adequate but inventory was substandard. IMHO this is the fault of Toyota not creating sufficient inventory for which there is no excuse. This holds prices high and selection choices very More

by rjb10131964
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Yes
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Dec 04, 2023

Toyota of Des Moines responded

We understand the frustration that comes with limited choices. We're aware that the current inventory shortage is causing prices to be high, and we apologize for any inconvenience this may cause. However, we hope you enjoy your new Toyota! Thank you for your feedback and for understanding.

December 02, 2023

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Very helpful with everything and got us everything we wanted. Would definitely recommend, great customer service. More

by casey_005
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Yes
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Dec 04, 2023

Toyota of Des Moines responded

Thank you for your kind words and for taking the time to share your positive experience with Toyota of Des Moines. We're delighted to hear that you found our team to be helpful and that you were able to get everything you wanted. We strive to provide our customers with excellent customer service, and we appreciate your recommendation.

November 28, 2023

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Derek went the extra mile to get answers to my questions. Everyone was very courteous. My vehicle was spruced up nicely before I drove it home. Customer satisfaction is a high priority at this dealership. More

by HOBBROBIN
Recommend Dealer
Yes

Other Employees Tagged: Derek Harris

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Nov 29, 2023

Toyota of Des Moines responded

We are delighted to hear that Derek and our team went above and beyond to address your concerns and provide exceptional service. We strive to create a customer-centric experience where every interaction leaves a lasting positive impression. We appreciate your business and look forward to serving you again in the future. Thank you!

November 27, 2023

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Everyone is always helpful, knowledgeable and polite. I have always had a great experience anytime I have ever gone to Toyota of Des Moines More

by AJonesinsured
Recommend Dealer
Yes

Other Employees Tagged: Derek Harris

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Nov 28, 2023

Toyota of Des Moines responded

Thank you for your positive feedback! We strive to provide our customers with exceptional service, and we are delighted to hear that you have consistently had positive experiences at our dealership. We appreciate your continued trust and look forward to serving you again in the future.

November 27, 2023

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We have bought 4 Avalons from this dealer. Our last Avalon was in an accident, totaled. But we was not hurt, we feel the quality of the Avalon saved us. We was very happy to get a Toyota Cro More

by JPLW2
Recommend Dealer
Yes

Other Employees Tagged: Justin Vos

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Nov 28, 2023

Toyota of Des Moines responded

We appreciate your positive review and are glad that you were safe in your Avalon accident. We are also pleased to have assisted you in finding a new Toyota Crown. Thank you for your continued business and trust at Toyota of Des Moines.

November 24, 2023

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Great Derrick was totally awesome, attentive and so friendly. The process was very smooth and good. More

by EDNADOBBS
Recommend Dealer
Yes

Other Employees Tagged: Derek Harris

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Nov 27, 2023

Toyota of Des Moines responded

Thank you for sharing your positive experience with Derek at Toyota of Des Moines! We're thrilled to hear that you found him to be attentive, friendly, and made the process smooth and enjoyable. We hope to see you again for your next auto purchase!

November 18, 2023

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I won’t buy any more cars there I have to have 5 services but every time I call it was over 2 weeks schedule the milles were over in my five service I have to pay because they told me was over the limit mill More

by HUERTALUIS4
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No
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Nov 20, 2023

Toyota of Des Moines responded

We appreciate your feedback. We do our best to get all of our customers serviced in a timely manner but sometimes we have to schedule out further than we like. If you want to discuss this further, please contact our General Manager, JP Phillips.

October 31, 2023

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Everyone was friendly and helpful. The customer service was great. I would recommend this dealership to anyone looking for a new car. More

by MJBORNHOFT
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Recommend Dealer
Yes

Other Employees Tagged: Brandon McClatchey

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Nov 01, 2023

Toyota of Des Moines responded

We are glad to hear that our team met your expectations and that you were impressed with our customer service. Enjoy your new Toyota for many years to come!

October 24, 2023

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Congratulations for me… bought new car in Toyota of Des Moines . I really appreciate that. More

by Khe Reh
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Yes
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Oct 25, 2023

Toyota of Des Moines responded

Congratulations on the purchase of your new car from Toyota of Des Moines! We are so happy for you, and we are honored that you chose our dealership to help you with this important purchase. Take care!

Oct 24, 2023

Khe Reh responded

Thanks for everything I love

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